Coming to an Embassy Suites, I knew they were nice hotels, but I didnt expect to feel like I was in a high end resort. The front desk staff were very friendly and more than willing to help us out and feel comfortable with our room. We must have lucked out because our room was one of the only 3 that we saw, that had an extended balcony that overlooked the pool and the mountains!!! Beside the fact that the housekeeping was phenomenal due to how spotless the room was, the view and location were off the charts beautiful, quiet and private. We couldnt have asked for a better room.
My fiance and I like to call ourselves the "spa enthusiasts." We enjoy going to spas together and trying different treatments. Walking into that spa was like walking into a JW Marriott resort spa. The front desk staff was very inviting and down to earth. I even broke some merchandise in the their boutique on accident and they were nice enough not to charge me, even though I was more than willing to pay for my damage caused. I believe, the front desk woman that we met was Maria? She was always smiling and took great effort into making us feel comforable. I scheduled a facial with Vickie. I like facials, but when it comes to extractions, I dont like the steam, because its always so close to my face I feel as though I cant breath. However, Vickie made that facial one of the best ones I have ever had. Everything she did was gentle and relaxing, like she had a passion for creating this euphoric experience, just like most companies describe their treatments. She made that treatment come to life!! It wasnt just going through the motions, I was in a different world. Of course she was very customer service oriented and more than willing to make sure I was getting the best experience. I even came down one evening to grab a snack and the little store next door was closed and she offered some of their trail mix from the relaxation room. I felt very valued as a guest that night.
My fiance and I normally stay at the JW Marriot in Palm Desert, but we both agreed that we would rather stay at Embassy Suites in La Quinta instead!!! :D Thank you for a wonderful two days!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.