We live on the road, traveling for work, and mostly stay in Holiday Inns all over the world. When we arrived at this hotel, it seemed like just another hotel; indeed, the extremely slow breakfast service the first 3 mornings when we needed to go to work supported that view.
On the second day we were here, the main elevator near our room went out, and we had to hike the length of the hotel and back to get to the lobby/our room. That part was a bummer, but we were assured they were working on repairing it, and to be fair, at least there was another one we could use, hike or not.
The staff had such a great attitude about the elevator outage, posting funny signs to the rear elevator, putting out water and snacks to reward for the long walk, etc. The staff at the desk were beyond nice and helpful and they are planning a free Happy Hour for guests to celebrate the elevator 'healing'.
While the restaurant speed in the morning was previously abysmal, today it was very prompt, so the jury's still out on that part, but there is no faulting the hotel staff, nor the friendliness of the restaurant staff, either, they just need to remember that even though a lot of their guests are here for vacation, some of us still have timelines for work in the area.
In short, I would highly recommend this hotel, if only for the chance to interact with such friendly staff. The rooms are normal, American rooms, clean, large, accommodating and I never take a bath in a hotel anyway, so the walk-in shower was welcome.
Enjoy your stay!
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- Also Known As:
- Holiday Inn San Diego - La Mesa Hotel La Mesa
- La Mesa Holiday Inn
- Holiday Inn La Mesa