This place looks like it should be the best it overlooks the ocean and you can watch waves from the beds. Sounds wonderful, but it is not worth all the problems.
It appears that the hotel is micro-managed as anything we needed required a manager.
We did not make reservations we were driving and saw this great location so we stopped in to check rates $179.00 plus $15.00 a day parking. We were allowed to go into one of the rooms to see the facilities and the amazing view. There is another hotel up the hill from it, La Jolla Inn so we told them we wanted to check into it. Asking if we left did they still have room’s availability she indicated they had plenty. The other hotel was the same price, the rooms seemed more updated and offered free parking, they only had one room left and the only way to see the ocean from it was to stand on the end of the balcony. I was greedy for the ocean view so we decide on the La Jolla Cove Suites big mistake as now having read other reviews on the La Jolla Inn it seem it would have been nice and no one seems to have a great experience at La Jolla Cove Suites
So we go to check in at the La Jolla Cove and she tells us they do not have a room available we ask why we can not have the one we saw. The answer was until the rooms have been inspected we cannot check in and they will have to get a manger to clear a room. We also wanted to negotiate parking since the neighboring hotel is free only a manger can approve that. After about a half hour of waiting we finally get a manger to approve a room for us to check into which is not the same one we saw and drop parking rate to $7.50.
The bedspreads are very dated and well worn. The bed is uncomfortable the pillows are flat and also appear to be in need of being replaced. We take working vacations and have our laptop with us, this hotel does not have any internet access available in the rooms only the business center. We are very unhappy with this as we feel every hotel room should have some access available wired or wireless if not free at least with the option to pay for it but some access. So in voicing our frustration we are told they do have a room directly above the business center that has internet access but it is more money and she would have to check with a manger to see if we could even upgrade and move. We have a Verizon air card and decide we did not want to spend any more money at this dump. Turns out Verizon does not work at this hotel either for phone or internet every time we got on the phone call it would cut off and we were never able to get an internet connection that also did not keep dropping. It did not appear to be our location because phones worked fine out side of the hotel. We requested an hour later check out and were told only a manger could approve that and they would have to call back which was approved but why can’t the front desk approve that.
When we checked in we were told this was a pet free hotel and they required us to sign that we did not have one yet that eveing we could hear a dog barking a couple of doors down. The last issue was that the elevator broke and the only way up and down was the stairs (this is a 5 floor hotel) not to bad unless you are hauling luggage.
I will never stay here again or recommend this place to anyone.
- Official Description (provided by the hotel):
- The closest ocean front vintage boutique property in La Jolla with guestrooms, full suites with kitchenettes & cottages, most with ocean views ! Only 220 feet from world renown La Jolla Cove's beach, walk to the Cove to snorkel, dive, swim or surf. Watch the sea lions or catch a west coast sunset all from your private ocean front guestroom balcony. Within walking distance to world class shops and restaurants.Guests can also enjoy our heated saltwater pool,or relax in our spa under the stars in the evening after a bike ride along the coast. Start your morning off with continental breakfast on the rooftop with magnificent vista views of the Pacific Ocean and the rugged Southern California coastline. A most memorable experience in a breathtaking location! ... more less
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- Also Known As:
- La Jolla Cove Hotel La Jolla
- Cove La Jolla