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“THE VIEW!” 3 of 5 stars
Review of La Jolla Cove Suites

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La Jolla Cove Suites
2.5 of 5 Hotel   |   1155 Coast Blvd, La Jolla, San Diego, CA 92037   |  
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Ranked #17 of 24 Hotels in La Jolla
Bruxelles
Top Contributor
64 reviews 64 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
79 helpful votes 79 helpful votes
“THE VIEW!”
3 of 5 stars Reviewed July 15, 2014

The La Jolla Cove Suites is neither a very nice house nor is it particularly cheap, but you can have (if you are wiilling to pay for a view with ocean view) one of the most spectacular views on the Pacific in Southern California. The rooms there are spacious but not particularly nicely furnished and in the corrdiors, stairwells and lifts the hotel looks quite run down. The staff is ok (it is more many of the other guests who are rude) and the complementary breakfast on the top floor brings you again a nice view into the cove.

Room Tip: Spend the money and ask for a room with ocean view
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJollaCoveSuites, Manager at La Jolla Cove Suites, responded to this review, July 16, 2014
Dear JoachimBruxelles,

Thank you for choosing La Jolla Cove Suites for your recent stay! We are glad you enjoyed our great ocean views! We are working on ongoing improvements to our rooms and property and hope you will be back to see the changes soon!

Sincerely,

Tracy White
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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466 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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Mountain View, California
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 4, 2014

This location is hard to beat. We watched whales from our room one time we visited. Do not make the mistake of picking a two bedroom suite. The rooms are very small and awkward, and in serious need for fixing up. The one-bedroom suites are better -- and much fresher, too. We did not try the breakfast here, but walked over to Nine-Ten just a block away, where the food is great.

Room Tip: Some rooms could really use fixing up. Ask for a "new" room.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windy G, Front Office Manager at La Jolla Cove Suites, responded to this review, July 6, 2014
Dear _M_A_A_97,

Thank you for your recent stay with us at La Jolla Cove Suites. We appreciate you taking the time to rate our hotel. We are glad to hear that you enjoyed the location of the property. I' am sorry to hear that you did not enjoy our Two Bedroom Suites we do have a variety of other Two Bedroom Suites to choose from if you are in the area again.

Thank you again for your review and we hope to welcome you back again.

Kind regards,

Windy Gill
Front Office Manager
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Calgary, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 2, 2014

The location is terrific, staff are wonderful, complimentary breakfasts are plentiful. I particularly liked the roof top restaurant with stunning ocean views.

We stayed in a 2 bedroom / 2 bath suite. Very spacious. The kitchen and bathrooms are in need of a refurb, but the rooms and furniture is all very good.

The pool deck is very nice and well kept.

The hotel represents good value for money.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windy G, Front Office Manager at La Jolla Cove Suites, responded to this review, July 6, 2014
Dear Downunderjason,

Thank you for your recent stay with us at La Jolla Cove Suites and for taking the time to post your comments and rate our hotel. We are glad to hear you enjoyed your stay and hope to welcome you back soon.

Kind regards,

Windy Gill
Front Office Manager
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San DIego
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 2, 2014

I love to sit on the balcony and people watch as I sit and sip on a nice glass of wine ... the best place to just relax when you need to decompress ! and the continental breakfast in the morning over looking the ocean is a fabulous !

Room Tip: ask for a room over looking the ocean.
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  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaJollaCoveSuites, Manager at La Jolla Cove Suites, responded to this review, July 2, 2014
Dear SanDIegoTravelinfool,

Thank you for your review! We are glad you enjoyed your stay. Our oceanfront balconies are definitely a great place to relax! We look forward to seeing you again!

Sincerely,

Tracy White
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AZ
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 29, 2014

We decided to try La Jolla Cove Suites again this past week, after a 7-year break from it. I had read a few recent reviews about LJCS and it seemed like they might have improved in some areas. Since we love the Cove area, we decided to give it another try. The previous time we stayed here (2007) the noise was irritating, smoking on suite patios was tolerated by the management and the property and furnishings were extremely outdated. This time we requested a corner room in the annex building, top floor. We arrived and found that we were given the top floor, but not a corner room. We thought this was OK since we were given the top floor. Within two minutes of getting into the room someone from the front office called to see if everything was OK. I told them the room looked good, but I would have to call them back once we had a chance to settle in. Within five minutes we began hearing a lot of noise in the suite next to us. The insulation is bad in this hotel. We soon learned that our next door neighbors were having many visitors over for the day (and late into the night).
When I called back to let the front office know how things were going, I told them how noisy it was next door and I was very concerned about it. I asked if perhaps another suite would be available for us that day or the next day. The front desk lady said she did not think there were any other rooms available for us, but she would have the manager call us back shortly. After an hour and a half went by I decided to call again to check on a different room. This time I talked to a manager who knew nothing about our previous phone call. She did say, however, that there were no corner rooms available that night. OK, I told her we would try staying the night and I would let her know the next day if we were going to continuing staying here, depending on the noise situation next door. The manager said she would call the people in the next door room that were making all the noise. The noises next door continued late into the night plus there was so much smoking on the next door patio, we could not enjoy our own balcony. The balconies are extremely close and the dividing wall between them does not extend out far enough to allow any privacy. Cigarette smoke was also coming into our suite through what we determined must be the electrical outlets!
The noise and smoking continued all evening. At one point (around 10:30 PM), I happened to see five people noisily leaving that suite, but the partying continued on the patio. Just after 11 PM I called the front desk to complain again about the noise. I was told they would have security go over to the room to check on things. I never heard anyone from the hotel go next door to check on things. The hotel front desk person assured me they have a strict NO SMOKING policy that extends to the entire property. Hmm. The LJCS hotel website has a nearly 500-word section in their policies about no tolerance for parties or smoking and it lists all the consequences that will occur if someone dared to challenge them on it. The bottom line is that it appeared to us that no one did anything about the problems we reported. In the morning we observed cigarettes and lighters on the patio tables next door.
The only good thing to come out of our experience here is that the manager let us out of our 4-night reservation. We left after staying just one stressful night here. We were extremely disappointed in the total disregard of our concerns and their own “policies” by the management of this hotel.
Note: when I originally called to make a reservation, I asked the front desk person if there was any construction going on nearby. The person told me “well, they are just working on the lifeguard station across the street.” I was surprised to find out that in fact, a huge section of the Cove is being redone and there are trucks, noise and workers there much of the day. I would have appreciated knowing about this before reserving four nights here (see attached photo).

Room Tip: Good luck.
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  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windy G, Front Office Manager at La Jolla Cove Suites, responded to this review, July 3, 2014
Dear Tempe1Traveler,

Thank you for your recent stay with us at La Jolla Cove Suites and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us.

I was quite distressed to hear after speaking with you and addressing the situation earlier in the day that the noise level went on until the late night. On behalf of the staff at the La Jolla Suites Hotel, I want to personally apologize to you for your recent experience. While it is always our goal that our guests have an exceptional experience, based on your comments, we let you down during your stay and in no way was that our intent nor is it the way we want to handle our guest concerns. I know that does not change your experience but I hope that you can feel confident that we heard your concern and are definitely doing something about it.

Once again I want to apologize and hope that you will allow us the opportunity have you as our guest and exceed your expectations.

Kind regards,

Windy Gill
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Epping, NH
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2014

Spent a wonderful 6 nights at the La Jolla Cove Suites - 72 and sunny EVERY DAY! Sea lions harping, scuba/snorkeling day/night, tourists rolling in and out of Scripps Park. A great place to stay - couples or families. Great pool area w/grills and seating. Cozy suites with sink, mini fridge and microwave for quick snacks. Wonderful views from the balcony/street side looking out onto the Pacific over Scripps Park. I'd stay here again in a heartbeat...we were very sad to have to leave such a beautiful place.

Room Tip: Go for the balcony -- worth every view you'll get from it - day or night!
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windy G, Front Office Manager at La Jolla Cove Suites, responded to this review, July 25, 2014
Dear Pepper5105,

Thank you for your recent stay with us at La Jolla Cove Suites. We appreciate you taking the time to rate our hotel. We are glad to hear that you enjoyed the location of the property and all the wonderful things we have to offer!

We look forward to seeing you again soon!

Kind regards,

Windy Gill
Front Office Manager
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Oak Hills, California
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 22, 2014

Most of their rooms look awesome from the pictures, but if you try to save money with a good deal at this hotel you'll regret it. They boast 95 percent of their rooms face the ocean, and they do, but if you think "I don't need an ocean view" you'll regret it. The room my girlfriend and I got stuck in was so tiny that only a double bed could fit, a queen never would. The bathroom was smaller than a cruise ship bathroom. Sitting on the toilet you could bump your knee on the sink, and the shower was big enough for one person to stand under the water. There was no room to move about. We were also located directly outside the elevator. The doors lined up. So I complained and they moved us away from the elevator. Would have been 150 to upgrade to a room facing the ocean. Second room had a nice bathroom at least, but the curtains were so thin for the windows that faced the walkway we had to keep the black out shades drawn so that people couldn't see into out room.

There was no fridge or microwave so we couldn't bring left overs back from restaurants. I knew there was no air conditioning so I brought a fan, it wasn't hot anyways.

The location was amazing though. So much to do within walking distance. And so many places for breakfast lunch and dinner as well as desert. Their complimentary breakfast was okay. Just waffles and cereal, rooftop view was awesome. We went up there at sunset with our wine and ice cream and enjoyed it.

The service was what sort of killed it. The first guy at least got us a room away from the elevator. But when the hotel was so empty the two weekday nights we stayed I was confused as to why they couldn't just give a complimentary upgrade (I've had a few hotels do that when the rooms are empty, I would have gotten a third night had they done this). We didn't have a do not disturb sign and it took over an hour to get one and I had to ask multiple times. But when my corkscrew broke and I couldn't get my bottle of wine open one of the night guys helped me get it open. Also they snuck in a twenty dollar a night parking, that was absurd because of what I was paying already to just stay two nights in a tiny room.

This place is nice if you wanna spend more money, I took the cheap route and got burned for it. At booking it would have been 25 dollars more a night to upgrade but at the hotel it was 75 dollars more a night.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeannie P, Manager at La Jolla Cove Suites, responded to this review, June 24, 2014
Dear Ersheajr,
We are sorry your stay was disappointing. As you mentioned, we do have larger rooms that may have been better suited for you. Our standard rooms (without a view) are meant as sleeping rooms only and are perfect if you will be spending most of your time out in the village or at the beach. We hope that you choose to give us another chance and choose a room with an oceanfront balcony; you won't be disappointed!
Thank you,
Jeannie Padilla, Director of Revenue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Jolla Cove Suites

Address: 1155 Coast Blvd, La Jolla, San Diego, CA 92037
Phone Number:
Location: United States > California > San Diego > La Jolla
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 On the Beach Hotel in La Jolla
#13 Business Hotel in La Jolla
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Jolla Cove Suites 2.5*
Official Description (provided by the hotel):
The closest ocean front vintage boutique property in La Jolla with guestrooms, full suites with kitchenettes & cottages, most with ocean views ! Only 220 feet from world renown La Jolla Cove's beach, walk to the Cove to snorkel, dive, swim or surf. Watch the sea lions or catch a west coast sunset all from your private ocean front guestroom balcony. Within walking distance to world class shops and restaurants.Guests can also enjoy our heated saltwater pool,or relax in our spa under the stars in the evening after a bike ride along the coast. Start your morning off with continental breakfast on the rooftop with magnificent vista views of the Pacific Ocean and the rugged Southern California coastline. A most memorable experience in a breathtaking location! ... more   less 
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Also Known As:
La Jolla Cove Hotel La Jolla
Cove La Jolla

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