Stayed at this hotel for the weekend in July 2013 for a family wedding. The reservations manager made an error with my reservation and when discussing the reservation error she denied making an error. Had to get the General Manager involved to resolve the issue – and he did resolve it beautifully for us. It should not have gotten to that point. The reservations manager is not an asset to this property, yet the rest of the staff is. The grounds are beautiful, guest room was good though far away with little direction how to find it. The daily car charge should cover the tip for the parking lot attendants but you feel obligated to tip each time. The pool area is very nice. Overall the property is very inviting and beautiful. When checking in at 3:00 PM the room was not ready yet check in time is 3:00. That was an issue for me. Time is important. A hotel should know that and when you are traveling the last thing you want to hear is that your room is not ready when you check in at the correct time. It was not ready for about another hour. Poor housekeeping time management. The outdoor wedding ceremony was beautiful, however for the ladies – you must bring a sun umbrella. It was so hot that your hair falls down and make-up smears. The hotel should have small sun umbrella available and glasses of cold water passed around while waiting for the bride to make her entrance. It was just too hot! The reception was nice and everything went well. Overall, a nice weekend at this hotel.
- Official Description (provided by the hotel):
- A California-coastal rancho setting on 10 acres conveniently located between the two quaint seaside villages of La Jolla and Del Mar and adjacent to world-class Torrey Pines Golf Course, Estancia La Jolla Hotel & Spa offers a range of upscale accommodations from charming rancho style deluxe rooms to expansive suites with world-class facilities and exceptional service. ... more less
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- Also Known As:
- Estancia La Jolla Hotel La Jolla
- Estancia La Jolla Hotel And Spa