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“Great accommodations, great service ” 4 of 5 stars
Review of Hilton La Jolla Torrey Pines

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Hilton La Jolla Torrey Pines
4.0 of 5 Hotel   |   10950 N Torrey Pines Rd, La Jolla, San Diego, CA 92037   |  
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Ranked #13 of 24 hotels in La Jolla
GreenLeadersSilver level
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great accommodations, great service ”
4 of 5 stars Reviewed 2 days ago NEW

Had a great time with our family, staff were great tour hides for fun family day trips. Property has everything including great pool and fireplaces at night on patio with dessert service. Great value right next to the lodge at Torrey Pines which does not compare to the Hilton for service or accommodations! We stayed at both and sorry we didn't book more nights at the Hilton.

Stayed August 2014
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389 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived at this hotel with high expectations (after looking at other trip adviser reviews for the hotel) and for the most part we were not disappointed the room was clean, the beds where comfy and the pool was very pleasant. However yesterday we decided to have dinner in the hotel restaurant (the grill) and we where very disappointed not with the food but the service, our server was rude and acted like she did not want to be where she was, she was rushing us to order and she gave us the cheque when we where still eating desert without us asking for it. As a diamond H Honours member this is certainly not the service you expect. However apart from dinner last night we had a very pleasant stay and I would recommend this hotel for anyone in the La Jolla area

Stayed August 2014
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Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 2 days ago
We appreciate your review of your recent experience at our hotel and restaurant. We understand that you were disappointed with the service in our restaurant, and we have brought your comments to our restaurant team. The next time you are in the area we would love to have you come back to see the positive changes we have made. Thank you once again for your comments.
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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is good, and rooms are what is to be expected from such a brand. Their outdoor swimming pool is nice. Food and drinks are also very decent. However, three problems: 1) portion of the carpet in our room was perennially wet. 2) the first floor where bar is smells with poo's chemicals, even though pool is outside. 3) they don't have any easy access to the ocean, as it's blocked off by the golf course. That's very sad, because their location suggests that they have the ocean accessible, but they don't really, you have to walk for over a mile to get there, or drive to any of the nearby beaches.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 3 days ago
Thank you for your review of your past stay with us. We always appreciate hearing from our guests and we will share your review with our staff. We look forward to your next visit.
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San Diego, California
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My husband & I stayed in a 1BR suite (room 3016). I booked directly via Hilton web site & upgraded with points. You can park to register (no charge) then self-park in the garage for $25/nt or valet park $30/nt. Self-park was very convenient, with an elevator to the lobby level. Plus the car was not out in the sun all day.

Check-in was easy except I had to remind the person I had booked a bundle to include parking, breakfast & in-room wifi. I also thought I had booked a bigger room with front golf course views, but didn't have my confirmation paperwork so I wasn't able to disagree. Lori knew it was my husband's birthday & sent a fruit & cheese plate, chocolates & wine to our room! Thank you, Lori!

The room was large, with dining table, living room area and king size bed. There were 2 small balconies plus 1 large balcony with 2 lounge chairs and a table, 4 chairs & umbrella. The bathroom was located just off the entry which made those nighttime trips from the bedroom a bit inconvenient (leave the entry light on). The a/c control vented into the living area and I found the bedroom to be very stuffy. The view from the room & balconies was partially obstructed. So, if you need a spacious room and aren't concerned about a great, awesome view, you'll be happy. If it's the view you are after, choose differently. We did see some beautiful sunsets, though.

The pro shop for Torrey Pines is adjacent to the Hilton property, as is another hotel-The Lodge at Torrey Pines.

The Hilton had a whole schedule of activities for kids generally in the pool area. We did not use the pool at all, so can't comment.

We ate at the breakfast buffet both mornings- good quality with all the basic breakfast buffet items. Excellent service from Raziel who was on the spot with coffee, water & juice refills.

We also had dinner one night at the hotel, which we enjoyed. I remarked to our server, Fernando, about the interesting bacon-almond brittle in the salad, which I had never had before. Fernando said he would find out how it's made & let me know. The next thing I know, the Chef de Cuisine is at our table, with the recipe, describing different substitutions & offering advice how to make it at home. Very nice!

Overall, we enjoyed our stay and would recommend to others.

Stayed August 2014, traveled as a couple
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Our room and facilities for the hotel were exceptional, our wonderful bar server Jennifer went above and beyond even so far as providing a hair salon recommendation! Only recommendation I would make would be to include a free shuttle service into La Jolla village and downtown as it's a $50 taxi fare to downtown. Overall though we enjoyed our stay and the resort is well set-up for families, couples and business travellers alike.

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 3 days ago
Thank you for sharing your review via TripAdvisor! We are thrilled our staff helped make your stay memorable and we will share your kind words with them. See you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland Heights, Ohio
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed at the Hilton. We were not impressed. The room was clean, and well appointed. However, weeks later, it was not memorable. The restaurant on the lower level was poorly serviced for dinner. We waited and interminable amount of time for our meal to be delivered. The wait staff explained that the kitchen was backed up. Well hire more people! The food was delicious but not exceptional. My guests were happy, but I was not impressed. Parking was extra. The wi-fi was extra. I can only recommend the hotel for convenience, as we were visiting Del Mar. There were no bugs or other inconveniences. Most of the staff were courteous and efficient. I guess I have very high standards when it comes to hotels. Yes, I would stay there again. Oh yes, too many children running in the halls. There was a golf event during our stay. The pool was like a human zoo.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 3 days ago
Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again soon so we may have the opportunity to make it right.
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Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Romantic getaway. Loved it. Room was very clean. Views of the pool and golf course were very pretty. The restaurant in the hotel was really good too, especially the breakfast buffet. Worth it. Concierge was very helpful, provided us with maps and touristy suggestions. Even though the weather was a bit too cool for swimming, the pool and lounge area were awesome for unwinding before heading out for dinner.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samira M, Manager at Hilton La Jolla Torrey Pines, responded to this review, 3 days ago
Thank you for sharing your stay via TripAdvisor! We are happy you enjoyed our hotel as a romantic getaway. We look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton La Jolla Torrey Pines

Address: 10950 N Torrey Pines Rd, La Jolla, San Diego, CA 92037
Phone Number:
Location: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in La Jolla
#6 Spa Hotel in La Jolla
#6 Family Hotel in La Jolla
#7 Luxury Hotel in La Jolla
#10 Romantic Hotel in La Jolla
#10 Business Hotel in La Jolla
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton La Jolla Torrey Pines 4*
Official Description (provided by the hotel):
Sit back, relax, and enjoy one of the most spectacular views of the Pacific Ocean that Southern California has to offer. Nestled amongst the serene bluffs of La Jolla and overlooking the legendary Torrey Pines Golf Course, the Hilton La Jolla Torrey Pines offers guests an unparalleled experience of luxury and charm. Located in the stunning seaside city of La Jolla, only 12 miles from the San Diego International Airport and close to the neighboring cities of Pacific Beach and Del Mar, guests will experience a feeling of seclusion in our enchanting oasis while still staying connected to the best San Diego has to offer. Take advantage of all the elegance and comfort the Hilton La Jolla Torrey Pines has available within each one of our 394 oversized rooms. Unique to San Diego, all guestrooms include a private balcony or patio with exceptional panoramic views of the Torrey Pines Golf Course, gardens, and the breathtaking Pacific Ocean coastline. Indulge in some of our upgraded amenities such as 42” flat screen TVs, our new signature collection of Peter Thomas Roth® bath products, and high speed internet access. Guests can stimulate their palate at the acclaimed Torreyana Grille featuring a fusion of old world flavors with new world techniques from the Americas to the Pacific Rim, all while enjoying unforgettable sunsets. With true Hilton tradition in mind, incomparable customer service matches the stunning views. Whether your visit is business or pleasure, Hilton La Jolla Torrey Pines offers an intimate experience for each and every guest. ... more   less 
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Also Known As:
Hilton La Jolla Torrey Pines Hotel La Jolla
Hilton Hotel La Jolla
La Jolla Hilton

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