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“fun and swanky, good bed, just a couple of mis-steps.” 4 of 5 stars
Review of Hotel La Jolla, a Kimpton Hotel

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Hotel La Jolla, a Kimpton Hotel
4.0 of 5 Hotel   |   7955 La Jolla Shores Drive, La Jolla, San Diego, CA 92037   |  
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Ranked #8 of 24 Hotels in La Jolla
GreenLeadersBronze level
austin, tx
Top Contributor
62 reviews 62 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
84 helpful votes 84 helpful votes
“fun and swanky, good bed, just a couple of mis-steps.”
4 of 5 stars Reviewed November 27, 2012

we stayed for two nights in mid-November and enjoed the property. The lobby and bar downstairs are nice and like all Kimptons the amenities are above average.
Our housekeeper is our only complaint. We checked in to the room and there was about 1/10th of a roll of TP and no spare. We happened to have half a roll with us. The next day, after the housekeeper visitied, still no TP.
Really? It was totally bizarre. I called down to the front desk and they brought some but I've never encouered this before in my life.
It didn't ruin our visit though - we would stay again.
One more tip - they need a waste basket in the bathrom - seems simple but there was none.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon F, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review, December 5, 2012
Dear robg9000,

Thanks for staying with us in November and thanks for the candid feedback. I'm so happy to see that you had such an enjoyable stay! Your comments regarding the toilet paper have been very helpful for our housekeeping team, it appears that we were being a little too eco-conscious with the toilet paper during your visit.

It's great to see you were able to enjoy all of our amenities and we look forward to having you again soon.

Thanks again!
Shannon Foster
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563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
Philadelphia
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed November 26, 2012

What a find. From the outside distance, it does look a bit like a Holiday Inn from 40 years ago, but driving up the torch lit driveway you realize this is something else. The newly renovated Hotel La Jolla has ‘moderne” stamped all over it from the open wood floored lobby with curving tables and fireplace, to the white on white outdoor bar, also with fireplace and lots of comfy cubbys to sit amongst yourselves. The rooms are pretty large with an ocean view, although the ocean is about a mile or so away. Bathrooms are interesting with a see-thru shower, although you can close a motorized blind (That took us a little while to accidentally figure out). Staff was pleasant and helpful from the valet drivers to the bellmen to the desk staff. They have free internet for Kimpton Members, which you can become right on the spot. I joined their loyalty program the night before when I booked it. My one complaint is the $24 valet parking tab, when you really don’t need valet parking at all. They have a fairly large parking lot, although some of it is behind the hotel. Other than that, and a slightly steep price, The La Jolla Hotel was the best hotel of a six-hotel SoCal trip.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon F, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review, December 5, 2012
Dear Scubatripper,

Thank you for the glowing review about our hotel. I was so happy to see that you were pleasantly surprised by all of the beauty and amenities the hotel has to offer. Our renovation has created a truly unique experience for our guests. I was happy to see you were able to figure out the shade in the restroom, that is such a fun feature of our rooms.

We are flattered to be considered the "best" of the 6 hotels you visited. Thank you for staying and I look forward to meeting you the next time you are in town.

Warm Regards,
Shannon Foster
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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 26, 2012

We only stayed one night but the service from start to end was amazing. Check-in was fast and efficient with an automatic upgrade.

We requested adjoining rooms which we got. The rooms were a good size with plenty of amenities. There was also a balcony facing the ocean. Very clean and everything we needed was included.

The top floor bar and restaurant was excellent with a wide variety on the menu. There was a great atmosphere and the portions were excellent.

The wifi worked well everywhere. There is a Starbucks and gas station next door.

Room Tip: top floor for a great view.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon F, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review, December 5, 2012
Dear panixxxx,

Thank you for the fantastic review! It makes my day to know that you are ready to book your next trip already! We have such a fantastic team and I'm so happy to see that we took such great care of you. I will be sure to share your kind words with our team.

I look forward to meeting you on your next visit to La Jolla!

All my best,

Shannon Foster
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Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 25, 2012

I really like this hotel
We had queen beds in a ocean view room.the room had all modern and updated fixtures and it was quiet, and cozy beds. I think .The great price.breakfast upstairs was good and service was great. Lovely bar upstairs very mod and chic bar downstairs as well with lots of glass and fireplaces

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon F, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review, December 5, 2012
Dear horselover11,

Thanks so much for the great review! I'm so happy to see that you had such an enjoyable stay. I know vacations can be stressfull at times, especially when traveling with the family. It's great to see you enjoyed a peaceful nights rest and great food in Cusp.

I look forward to having you with us again!

Warm Regards,

Shannon Foster
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 17, 2012

I don't even know where to start! Not only does this property have the most stunning ocean views of La Jolla, but the suites are truly a thing of beauty. I am happy to say that Hotel La Jolla will always hold a special place in my heart, because this is where I became a fiancée!!! The service and attention paid to us by the entire staff during our stay was seamless!! Everyone went above and beyond, from the front desk staff, the bartender in Hiatus, the amazing staff in Cusp. And certainly last but not least a very special mention to Shaun the front desk manager, my fiancée and I cannot stop talking about how he made this a night we will never forget!!... You have all written the book in what it means to offer exceptional service. As a result the Kimpton will have our business for a life time!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon F, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review, November 23, 2012
Dear Natalie W,

I know we've already had correspondance regarding your amazing experience with us but I have to say it just gives me chills to see how our team took such great care of you! We absolutely, hands down have a dream team and I'm so happy to know that we were apart of such a special and unforgettable moment in your life.

Shaun is a superstar! He was so excited that you were coming to the hotel and could not wait to blow you away with all of the touch points.

We look forward to having you back with us for your anniversary or just becauuse!

All my best,

Shannon Foster
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Portland, Oregon
1 review
5 of 5 stars Reviewed November 17, 2012

The staff at Hotel La Jolla made our anniversary so special! They remembered us by name, always had excellent customer service, and made us extremely comfortable. We left feeling like we made friends with Laura, Roxanne, Freddie, and the most amazing bartender ever Gervais. The hotel itself is very modern, clean and beautiful. The restaurant on the top floor has an unforgettable view and amazing food (which we wished we knew earlier in the trip). It was within walking distance to beautiful beaches, had a very convenient shuttle service, and even beach cruisers if we had wanted to take a bike ride. Our room was quite perfect. The bed was extremely comfortable. We were on one of the top floors and loved the view of the coast line. We loved that the room was dark in the morning and that we got spectacular sunsets at night.
We've travel quite a bit and have stayed in dozens of nice hotels, but after this trip we will always look for a kimpton hotel. We will definitely return.

Room Tip: Ask for a room above the fourth floor for an amazing view and go see Gervais in the outdoor lounge f...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon F, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review, November 23, 2012
Dear Jenna F.,

You rock! Thanks so much for the fantastic review and thank you for spending your anniversary with us! It sounds like you both had a great time and trully enjoyed your well deserved time away together! I will be sure to recognize our team for the kind words you've shared about each of them, it means so much to us.

I hope to meet you on your next getaway!

Shannon
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Los Angeles, California
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 17, 2012

Stayed here with a girlfriend in November, 2012. There is only valet parking available, so if you're someone who prefers to park your own car, there is ample street parking a block away in a residential neighborhood. There were quite a number of guests with dogs and I must say, all of the dogs were well behaved (on leashes, of course) and apparently all guests with dogs stay on the same floor (not the one we were on). We stayed on the second floor and we could hear people in the bar area til about 2 a.m., so if you want a quiet room, book one above the second floor. Our room was large with ample closet space. The mattresses were too soft IMO. The water pressure in the shower was less than desirable. Good sheets and towels. Stuff like cotton balls, shower caps, etc. need to be requested from room service/housekeeping and are not routinely available in the bathroom. No coffee maker in the room, but coffee and tea is available in the mornings in the lobby. They serve wine in the late afternoon in the lobby. The bar and patio area off the lobby is designed for groups and conducive to conversation; however, it was quite windy and cold the weekend we visited, so it was not ideal to sit outside except right at the bar. The restaurant upstairs, Cusp, served good food and has decent atmosphere. The hotel is located quite near downtown La Jolla and the beach. Many guests were avid runners who did their daily run from the hotel to the beach and back. There is a small gym in the hotel with a treadmill, weights, etc.

Room Tip: Book above the second floor for a quieter room. If you are traveling with a dog, ask about the ameni...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon F, General Manager at Hotel La Jolla, a Kimpton Hotel, responded to this review, November 23, 2012
Dear sgtmother,

Thanks so much for staying with us earlier this month and for sharing your feedback regarding your experience! I'm so sorry for the noise you experinced from the bar in your 2nd floor room, I can certanly undertand how that would be disappointing. I really appreciate the other details you shared regarding your stay as well.

I did want to let you know that we are actually in the process of adding additional heaters in Hiatus, our pool bar. The heaters will be mounted right above the bar area and we will be able to have additional heaters in the other seating areas in the bar. It's definintly important that we keep you warm while you enjoy drinks/food in that beautiful space!

Thanks again for your feedback! We look forward to having you with us again soon!

All my best,

Shannon Foster
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel La Jolla, a Kimpton Hotel

Address: 7955 La Jolla Shores Drive, La Jolla, San Diego, CA 92037
Phone Number:
Location: United States > California > San Diego > La Jolla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in La Jolla
#4 Green Hotel in La Jolla
#5 Business Hotel in La Jolla
#6 Luxury Hotel in La Jolla
#7 Romantic Hotel in La Jolla
#8 Family Hotel in La Jolla
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel La Jolla, a Kimpton Hotel 4*
Number of rooms: 108
Official Description (provided by the hotel):
Boutique hotel with upscale decor and high end bedding and amenities. All non-smoking rooms, glass balconies, small gym, heated pool, walking distance to beach and La Jolla Shores shops and restaurants. ... more   less 
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Also Known As:
Hotel La Jolla Shores
At The Shores La Jolla

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