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“Average” 3 of 5 stars
Review of OC Boutique Hotel

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OC Boutique Hotel
3.5 of 5 Hotel   |   Street 23 Tola, Sangkat 4 | Ocheuteal Beach, Sihanoukville 00855, Cambodia   |  
Hotel amenities
Ranked #19 of 53 Hotels in Sihanoukville
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Average”
3 of 5 stars Reviewed January 3, 2013

We stayed at OC for one night before we head to Koh Rong.

This is apparently a new hotel in a decent spot not so far (about 8-10min walk) from the beach.

Although, the hotel is new, common areas (i.e. lobby) already looks dated. Breakfast was quite poor, tables did not get cleaned after guests left when other people were waiting for a seat to eat. Reception staff seem very chilled and simple tasks like check-in and out took longer than it should. Two minutes after we checked-in, went to the lobby to ask for a map and the very same receptionist that checked us in asked me my room number.

The balcony doors did not quite close - our friend who was staying in another room said it was the same in his room. For some reason, the wash basin is outside the bathroom and in the room which we found somewhat inconvenient.

Overall there are probably better places to stay in SHV at this price range.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phen M, General Manager at OC Boutique Hotel, responded to this review, November 19, 2013
Dear Luxury Budget Travel

I'm manager from OC Boutique Hotel, I’m very happy that you was choosing OC Boutique Hotel, Sihanouk Ville for Your Holiday and I’m very happy to get your comment and Thank you very much to you and I’m Appreciate to except to approved with my hotel and my service.

Best Regards


Hotel Management and Staff
OC Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
    25
    34
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    17
    8
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19
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 1, 2013 via mobile

The hotel facilities themselves are pretty nice and modern.

The service however is even subpar for a Soviet youth hostel. The staff is so poorly trained / unwilling that they cannot perform the simplest tasks. Printing the bill took 45 minutes, from five food items ordered three were incorrect (no apologies and no rectification) and transport to a 30 KM away island was quoted with 1500 USD after doing 45 minutes research (the travel agent down the street was able to book the very same trip for 20 USD), etc.. The staff was rude and unaccomodating (for example they did not want to deliver our drinks from the bar to our cabana -we were asked to pick up our drinks ourselves).

Housekeeping entered my room while I was still sleeping in it.

While sitting in the lobby, I heard complains from other guests about incorrect bills, lost laundry, and a family that checked in being given a key to a room that was still occupied with a couple that was naked and getting intimate.

The Hotel is very overpriced for the abundant lack of management and service.

DO NOT STAY HERE! You will get better value for money at a local guest house!

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phen M, General Manager at OC Boutique Hotel, responded to this review, November 19, 2013
Dear Dany B

I'm manager from OC Boutique Hotel, I’m very happy that you was choosing OC Boutique Hotel, Sihanouk Ville for Your Holiday and I’m very happy to get your comment and Thank you very much to you and I’m Appreciate to except to approved with my hotel and my service.

Best Regards


Hotel Management and Staff
OC Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 30, 2012

Modern concept but not really finished, so & so neighborhood, next to busy, noisy road and businesses. Location is very central next to some good restaurants (see top 3 trip advisor). Bedrooms are huge and clean (pool side), but not quite. furnitures are rough, beds are very stiffs.
Staff seems beginning, not really managed, almost smiling and friendly, but not really trained to treat international customers.

Anyway for the Cambodian standard, it might be acceptable.


Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phen M, General Manager at OC Boutique Hotel, responded to this review, November 19, 2013
Dear Dany B
I'm manager from OC Boutique Hotel, I’m very happy that you was choosing OC Boutique Hotel, Sihanouk Ville for Your Holiday and I’m very happy to get your comment and Thank you very much to you and I’m Appreciate to except to approved with my hotel and my service.

Best Regards


Hotel Management and Staff
OC Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
50 reviews 50 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed December 29, 2012

A so called boutique hotel that has nothing to do with a charming hotel and looks more like a love hotel !

Very disappointing experience ! noisy and dirty room with low end fixtures and badly maintained.

Very poor management as well ! Absolutely to be avoided !

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phen M, General Manager at OC Boutique Hotel, responded to this review, November 19, 2013
Dear Fab 68

I'm manager from OC Boutique Hotel, I’m very happy that you was choosing OC Boutique Hotel, Sihanouk Ville for Your Holiday and I’m very happy to get your comment and Thank you very much to you and I’m Appreciate to except to approved with my hotel and my service.

Best Regards


Hotel Management and Staff
OC Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Penh, Phnum Penh, Cambodia
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 25, 2012

The place is new & keen to please but like most Cambodian places, the staff don't really have a clue about hospitality management or are given any autonomy to make their own decisions. Don't go to the restaurant if you're in a hurry. Dinner too nearly 2 hrs when we had hungry kids to feed.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phen M, General Manager at OC Boutique Hotel, responded to this review, November 19, 2013
Dear Sam NNZ

I'm manager from OC Boutique Hotel, I’m very happy that you was choosing OC Boutique Hotel, Sihanouk Ville for Your Holiday and I’m very happy to get your comment and Thank you very much to you and I’m Appreciate to except to approved with my hotel and my service.

Best Regards


Hotel Management and Staff
OC Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 25, 2012 via mobile

Chic, modern hotel still with builders in our pool side room when we arrived. Room half finished & very flimsy lock on the glass door leading directly to the pool. When I raised concerns with the staff & requested to change rooms I was dismissed promptly. Large gaps in the door resulted in waking up covered in cockroaches.
The pool was huge, clean & lovely. Unfortunately other guests & their kids swam/played in the pool/hall all night in full view of the staff who did nothing to enforce their own pool & noise policies.
This hotel has great potential but is far from reaching it at the moment.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phen M, General Manager at OC Boutique Hotel, responded to this review, November 19, 2013
Dear Goabroadnow

I'm manager from OC Boutique Hotel, I’m very happy that you was choosing OC Boutique Hotel, Sihanouk Ville for Your Holiday and I’m very happy to get your comment and Thank you very much to you and I’m Appreciate to except to approved with my hotel and my service.

Best Regards


Hotel Management and Staff
OC Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 19, 2012

We was at this hotel from 16 to 17 November. We and our kids liked everything in this hotel. Most importantly a beautiful large swimming pool, the largest in Sihanoukville, with children's area, a waterfall, and a great night lightining. Many relax areas with interesting design. Staff is very friendly, all smiles and help to cope with any problems. We had a deluxe room overlooking the pool. This is a large, bright room with balcony. My wife liked the bath and rain shower. Great breakfast, the children liked local fruit. 4-star international hotel, but the service is 5 star. We recommend this hotel, will come back here with our friends.

Room Tip: The pool view rooms better. At the evening you can see illumination of the pool. its fantastic.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phen M, General Manager at OC Boutique Hotel, responded to this review, November 19, 2013
Dear Vadim P

I'm manager from OC Boutique Hotel, I’m very happy that you was choosing OC Boutique Hotel, Sihanouk Ville for Your Holiday and I’m very happy to get your comment and Thank you very much to you and I’m Appreciate to except to approved with my hotel and my service.

Best Regards


Hotel Management and Staff
OC Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about OC Boutique Hotel

Address: Street 23 Tola, Sangkat 4 | Ocheuteal Beach, Sihanoukville 00855, Cambodia
Location: Cambodia > Sihanoukville Province > Sihanoukville
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 53 Hotels in Sihanoukville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — OC Boutique Hotel 3.5*
Number of rooms: 64
Official Description (provided by the hotel):
OC Boutique Hotel has 64 stylish designed guestrooms and suites. Our hotel interiors, rooms and suites are graced with a distinctive and contemporary style which successfully blends Khmer culture with understated elegance and fashion. OC Boutique Hotel features two building 11 room types 64 rooms to assure our guest satisfaction and enjoyable stays. ... more   less 
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