Yes, it's a brand new gueshouse with comfortable beds, and it's very clean. But the location is not good (on a street with nothing else, midway between the center of town and the beach) and the staff leaves a lot to be desired.
We were promised wireless internet, which we found out upon arrival they didn't have. They also said they would pick us up from the bus station, but didn't. We had originally booked 3 nights but wanted to leave after 1 because we found a cheaper room in a much better location. The people working the front desk wouldn't let us go without paying for all three nights, but hardly spoke any English, so they put us on the phone with someone who spoke better English. We explained that we weren't picked up and there wasn't wi-fi as advertised, and we had decided to leave. She told us we were bad guests and that we had to pay the full price.
After being yelled at for a few minutes, we paid for our one night and left. You can do a LOT better in Sihanoukvile!
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