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“Awesome!” 5 of 5 stars
Review of Kenwood Inn and Spa

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Kenwood Inn and Spa
4.0 of 5 Hotel   |   10400 Sonoma Highway, Kenwood, CA 95452   |  
Hotel amenities
Ranked #1 of 1 Hotels in Kenwood
new york
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Awesome!”
5 of 5 stars Reviewed March 27, 2013

You gotta stay at this place it's incredible! The views, food, hospitality is awesome! Check it out on luxury link! Fire places in each room, jacuzzis, spa hot tubs, heated pool shall I go on? Sonoma, Ca close to all! I chose some of the wineries they suggested the rest complete with daily directions and restaurant res. for the day. Couldn't ask for a better choice.

Room Tip: Any one they are huge!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
    295
    42
    22
    13
    5
See reviews for
14
293
2
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 6, 2013 via mobile

Our first trip to Kenwood in 2006 was amazing. The grounds were breathtaking, the service was personal and friendly, and the room was amazing. Having close friends who enjoy wine with us, we invited them to return with us. Kenwood was the only place we looked at. A trip to Sonoma/Napa IS Kenwood to us. We were so disappointed (and frankly embarrassed) when we arrived. The lobby was unattended for some time (although a glass of wine WAS poured to welcome us, thank you). The real disappointment was in the rooms. Not decorated anything like the one in our previous stay (actually hardly decorated at all) but filthy. The carpet was so dirty that we wouldn't take our shoes off. It appeared to be so old and worn that it was starting to come up in places and was torn in others. The furniture was terribly worn. The chairs went from being a place I would sit and read by the fire to something I would use to start one. The bathroom was another case of worn-down and disappointing. So sad after our previous visit as we have since modelled our own bathroom after the one in the Kenwood room. We were heartbroken, and could tell our friends were equally disappointed after our build-up of how amazing it was at Kenwood.
I hate even writing this because we love Kenwood so much and I don't want others to miss the stay we had our first time. It's like telling a good friend that you don't like them anymore. You're hoping it shocks them into changing. And admittedly it's been over a year since our visit, so maybe things have picked back up. I sure hope so because I REALLY don't want to stay anywhere else next time we're there.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMKIS, General Manager at Kenwood Inn and Spa, responded to this review, February 27, 2013
Dear Valued Guest,



I read your review with great dismay, as we are continuously renewing and refreshing our guest rooms to ensure the best possible fabrics, furnishings, carpets and ensuring their perfect cleanliness at all times. I so had wished you would have brought your concerns to my attention last year while you were staying with us. We truly value our guests’ opinions and comments and look forward to showing you once again why the Kenwood Inn was, and hopefully will be again, your preferred hotel in the Wine Country. There is a reason why our resort is consistency voted the top intimate hotel and spa in the country. We take great pride in our reputation and look forward to your return visit. Please contact me directly prior to your arrival and we can ensure that we have the best possible room ready and waiting for you.
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Pleasanton, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

My wife and I celebrated another wedding anniversary with the Kenwood Inn team and it was great as usual. They made us feel like royalty and no matter what we asked for or who we asked it was always a "yes we can take care of that for you" attitude.

The rooms are fantastic and the food fabulous. We cannot wait to come back.

Room Tip: We have stayed in several rooms and have looked in many of the others and they are all great.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portland
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 31, 2012

I'll admit that I haven't stayed here in a few years.... but I still think about it, which should say something.

The grounds are beautiful and interesting, intimate, yet roomy. The various public areas to relax in are sprinkled throughout the property so you feel like you have privacy while still being in public places. I stayed in an average sized room with a lovely fireplace and bathroom nearly equal in size. There was also a little private patio with a curtain separating it from the public areas. There are no tvs and fairly sure there wasn't a phone. Which I appreciate greatly when staying for pleasure. TV can be watched anywhere - it takes a magic moment to be able to pick up a book, or just a moment to breath in our modern world.

The bathroom was spa-like and therapeutic as were the entire grounds. If Burke Williams Spa moved to Tuscany - this would be it. My only complaint would be the fact that the hotel is so close to the highway running between Santa Rosa and Sonoma. It can be a little noisy and busy. Also - be forewarned, this is closest to Santa Rosa - the least interesting town/city in Wine Country. You'll want to head East to Sonoma to get any charm outside of a winery along the highway.

I hope to get back soon, and hope my stay will be as magical as the last.

Room Tip: The rooms vary a lot. Ask about specifics for locations, noise, and amenities.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 31, 2012

We spent two days at the inn. It was a cold and wet outside. The hotel felt very empthy. While the bar was open, it was operated just for us. The breakfast was not quite in line with a $ 450 room. The room it self was very nice and extremly large. No TV but a fireplace to turn on.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2012

If you think Sonoma Valley can't get any better, you need to see Kenwood Inn and Spa.
The grounds are gorgeous, nestled into the side of a hill that overlooks the Sonoma Valley. But then you get to your room. There are two chairs facing the lit fire in the fireplace. The products are Alcona (for SoHo Sancuary lovers). There is a tub and a shower in the extra large bath, complete with generous towels and robes. Walk out the French doors to the pool and take up residence on one of the lounges. Immediately, someone is there to ask if you need anything. From your reclining position, look around up the lush grounds. An olive tree heavy with olives, oranges, lemons, blue sky. And that's just the first half hour. Then explore. There is a hot tub in a ruin, no roof, behind a thick wooden door. There is another hot tub to find as well. The spa is over there beyond the pool. Discrete. The only sign are the chilled out people strolling back to their rooms. In the morning, breakfast in the courtyard. As if you don't feel pampered enough, the breakfast is worthy of it's own review. (This coming from a food snob.) Don't wait, like we did, to inquire about staying the next night. Book several nights up front. You won't want to leave.

Room Tip: Poolside. It's quiet.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 26, 2012

this was our 5th visit to the Kenwood over the last 7 years and the hotel is slowly going downhill. Our first visit there in 05 we were in awe. an awesome property and impecciable serice. now the hotel is not being kept up to 4 star standards, and the front desk and bar service was like a holiday inn. Even the "gourmet breakfast" was very pedestrian by luxury hotel standards. At this time I find the Kenwood wildly overpriced for the quality you get.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMKIS, General Manager at Kenwood Inn and Spa, responded to this review, November 27, 2012
Dear Valued Guest,

It is with great concern I read your recent review of our property. As you have stated, you are a repeat guest, so you are no doubt aware of our sterling reputation and our pride in being the best hotel and spa in Sonoma, and among the best in the Country according to publications such as Conde’ Nast and Trip Advisor. We take our guests’ feedback very seriously. I was disappointed that you did not enjoy your selection at breakfast. It is our goal to be constantly improving on what we do, and to that end, we have in fact recently added a wider array of choices to our complimentary gourmet breakfast items. We would welcome your feedback on which item you were not happy with and how we can improve ourselves, and return you to being “In awe” of our fabulous property. I look forward to speaking with you whenever it’s convenient.

Sincerely,
Heike Pacchetti
General Manager
Kenwood Inn and Spa
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Additional Information about Kenwood Inn and Spa

Address: 10400 Sonoma Highway, Kenwood, CA 95452
Location: United States > California > Sonoma County > Kenwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kenwood
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Kenwood Inn and Spa 4*
Number of rooms: 29
Official Description (provided by the hotel):
In the heart of Sonoma County, the Kenwood Inn and Spa is the premier destination for visitors seeking gracious treatment, lush surroundings, and luxurious accommodations. Designed with hand-crafted artistry, the Inn has the allure of a Mediterranean villa enticing guests along walkways that meander from courtyard to terrace, from patio to spa to create the ultimate escape.A small, peaceful hideaway, the Inn offers 29 dreamy rooms and suites, each appointed with fireplaces, featherbeds, Italian linens for bed and bath, complimentary breakfast each morning, luxurious robes for lounging and twice daily housekeeping service.The intimate hideaway offers a dining room and wine bar exclusively for guests of the Inn, spa featuring results-oriented products and vinotherapy treatments, one outdoor heated pool and two hot tubs, and sunning terraces. ... more   less 
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Also Known As:
Kenwood Hotel Kenwood
Kenwood Inn Spa
Kenwood Inn And Spa Sonoma County

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