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“"In need of PEOPLE SKILLS"” 1 of 5 stars
Review of Pine Cliff Resort

Pine Cliff Resort
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Pine Cliff Resort
P.O. Box 38, June Lake, CA 93529   |  
Hotel amenities
Fontana, California
1 review
7 helpful votes 7 helpful votes
“"In need of PEOPLE SKILLS"”
1 of 5 stars Reviewed June 14, 2012

First, the heater in the trailer did not work and we froze our butts off the first night. Second, in the morning when i went to notify staff in the office, I was told I still needed to pay the $75.00 cleaning deposit..when in fact it was already paid..they forgot to write it down and the money was in the register under our name. Finally, on our day to check out, it was approximately 745 in the morning, office was closed with a sign stating; if you needed assistance you could come to the red house behind the office at a reasonable time. When i knocked on the door, an older blond woman answered the door with " What do you need!" Wow! good thing my friends and I were just fishing and didn't need anything from that office! These people need to get "People Skills" Very rude and unprofessional! I would rather "Tent it" in the desert before I go back there!

Room Tip: "Bring your own trailer and find a different camp site"
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  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Hemet, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 10, 2011

Sandy must be the owner or related. I know for sure I would not allow a person like this to represent my business. While waiting in the office to be waited on...she is rolling her eyes while rudely listening to another person on the phone. She then snaps back at the lady on the phone " well these dates are a broad spectrum...do you even know your exact dates" , " I can't take the reservation unless you have the exact names, adress, & phone numbers!' hangs up and sighs while rolling her eyes. She reminds me of the granny from hell! Next phone call she recognizes the caller and tries to be helpful by letting her know who will be camping there on the dates the lady on the phone is requesting. She even goes as far as describing the guest as short and fat !
After 15 minutes of the very nice lady waiting patiently to ask her a question for me she snaps " it's not my problem you were given the wrong information" , "The fee is now $90.00 since you have never camped with us before" This place is not a resort as listed......it's a trailer park transported from Siberia with a mean old woman acting as if she is doing you a favor just by gracing you with her mere presence.....

Room Tip: Don't patronize this establishment
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  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
56 reviews 56 reviews
50 hotel reviews
Reviews in 45 cities Reviews in 45 cities
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed August 4, 2010

Party city crammed with 2x the number of people it can support. We stayed 4 nights and it was party city every night.

Everywhere there is signs stating "This campground was built in the 50's...." and if you poop too much or use too much toilet paper or electricity they will throw everyone out and not give you your money back but they still jammed 100's of party people in that blasted 80's tunes until mindnight...and I love 80's tunes but not at midnight.

Dirty, 1 toilet for 100 men, just TOOO many people in one space.

Only positive I can think of was $2 bag of ice and blasting hot showers for $1.

RUN AWAY!!!!! UN Refugee camps are better in the Gaza Strip.

National Park Campgrounds right next door. Go there and use Cliff showers, they'll never know.

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pine Cliff Resort

Address: P.O. Box 38, June Lake, CA 93529
Location: United States > California > June Lake
Hotel Style:
Ranked #9 of 9 Specialty lodging in June Lake

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