First, the heater in the trailer did not work and we froze our butts off the first night. Second, in the morning when i went to notify staff in the office, I was told I still needed to pay the $75.00 cleaning deposit..when in fact it was already paid..they forgot to write it down and the money was in the register under our name. Finally, on our day to check out, it was approximately 745 in the morning, office was closed with a sign stating; if you needed assistance you could come to the red house behind the office at a reasonable time. When i knocked on the door, an older blond woman answered the door with " What do you need!" Wow! good thing my friends and I were just fishing and didn't need anything from that office! These people need to get "People Skills" Very rude and unprofessional! I would rather "Tent it" in the desert before I go back there!