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“Older casino and hotel, but still worthwhile.” 4 of 5 stars
Review of Jackson Rancheria Casino Resort

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Jackson Rancheria Casino Resort
12222 New York Ranch Road, Jackson, CA 95642   |  
Hotel amenities
Ranked #5 of 7 hotels in Jackson
Cupertino, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Older casino and hotel, but still worthwhile.”
4 of 5 stars Reviewed December 11, 2013

Jackson Rancheria is an old casino. The hotel rooms have antiquated looking tables and chairs. Old but very sturdy. I wouldn't mind having some of their bedside tables. It's not as modern as those you would find in Vegas for example, but I like the look of it. The staff are extremely friendly, cheery, and helpful. They remodeled everything a few years ago. It used to be very smoky and dark in the casino and the hotel rooms smelled like ashtrays, but it's much improved and there are several new places to eat at.

I usually stay during the weekends when it's busy. Lots of parking in the four level garage and they offer valet parking too. If gambling is not your goal, they have monthly concerts I believe and there is a pool you can use or just relax by. The hotel also has a weight room, business center, even a small gaming room for the kids. It's probably quiet during the week, so if you want to get away from the city noise, it's a good place to be at.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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74 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sutter Creek, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 9, 2013

We decided to go with friends to the buffet last week. We had to walk all the way through the horribly smoke-filled casino to get to the buffet, which was relatively smoke free. The six of us were appalled by the awful food; a brisket that was so heavily smoked it seemed perfumed, (maybe it had been exposed to the casino air), mac n cheese that stuck to the spoon when you tried to put it on your plate; a very watery pasta w/broccoli dish, and a salad bar that had just a few ingredients. We all decided it was the worst buffet we'd ever had, and wouldn't ever go back. Then we had to make our way back to the entrance thru the unbreathable air. It was very cold outside, but hey, it was FRESH, smoke-free air, thank god. We had to wait almost a half an hour for our car. Not a good experience, and certainly one I would never recommend. Live and learn.... Oh, the waitress was funny, witty and good.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this review, December 13, 2013
Thank you for taking the time to reach out to us about your experience at the Rancheria Buffet. We have addressed the items you were dissatisfied with, with our chef. This invaluable feedback gives us an opportunity to improve the quality we expect out of all our restaurants. Our hope is that you will give us another try. I'm not sure which day you dined but our be weekend buffets have had a great response from our guests.
On Fridays we have our Fishermans Whar Buffet from 4pm - 11 pm we serve Dungeness and Snow crab, lobster claws, fresh fish, oysters, Prime Rib, cioppino, clam chowder and much more.
On Saturdays we have our Steak Lovers buffet from 4pm - 11 we feature at least three types of steak including Prime Rib and N. Y. Steak Diane as well as Dungeness Crab and a baked potato bar.
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Halifax Nova scotia
1 review
5 of 5 stars Reviewed October 18, 2013

hey I even met an employee there from Nova Scotia I belive his family was from martock area. Ilso hear ther is a historic site that they are working on. Add it to your destination when there. buffett was enormous enough to cover any price range. the food courts offered a great variety, however IM yet to try the indian taco and burrito.

Room Tip: check out new accomidations
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy, California, United States
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 14, 2013

we went to Jackson Rancheria for the first time during an overnight stay in Sutter Creek, We were very, very surprised by how big the grounds, casino, hotel are, we had no idea how huge this place is, and the road up to the casino, is beautiful in itself. Every single staff member we came into contact with, was extremely friendly and helpful, We liked getting a cash prize to start our member cards with, the smoke was reasonable for that many people, and everywhere we went was very clean. We appreciated the Bar in the center of the casino, with all Free Drinks ( soda, water, coffee). We were surprised but pleased there is no alchohol served on the premises actually. Everyone is on their best behavior! We ate in the Buffet, and had the most happy & friendly server, we enjoyed visiting with her alot. We enjoyed playing Video Poker, Slot machines and couple rounds of Roulette. It was easy to park, and go down elevator to casino, Went into the gift shop, overall had a great time, we will be back!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this review, October 19, 2013
Thank you for taking the time to write your review and we appreciate the kind words. We take pride in our property and we’re glad it shows.
See you soon!
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Oroville, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

When you walk into the hotel, you are greeted by the most friendly staff around. The rooms are spacious and are very clean. The RV Park and the store are a short trip away, but at no cost, you can take the bus over. Very beautiful property and a great place to stay.

Room Tip: All the rooms that face the casino have balconies.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this review, September 5, 2013
We’re so glad to hear that you enjoyed your trip.
Thank you for your kind words, we take pride in our service and are glad you saw what Jackson has to offer.
Happy anniversary and we wish you many more years of happiness.
Hotel Management
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Paradise, California, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2013

Beautiful setting. Service wonderful. Rooms very nice and roomy, and clean. Very affordable. Great location for site seeing. Jackson had Hotel, RV park, Gas station, and a general store.
Stayed 4 nights. Went out everyday to a new experience in Amador County. Came back to hotel every night. Had breakfast in Casino every morning, very inexpensive. Had a great time, ready to back.

Room Tip: Ask for a room with a view, and or terrace. Otherwise you will be looking at a wall or the roof. Ha...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this review, September 5, 2013
Amador country really is a hidden gem!
There is so much to offer, shopping, mining tours, dining, site seeing, history, gaming, etc...
We appreciate you taking the time to write your review and are so happy that your enjoyed you trip with us and enjoyed all that we have to offer.
Hope to see you again soon.
Hotel Management
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Auburn
Senior Contributor
32 reviews 32 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2013

We've been going to the Rancheria the past three years with our RV group, in January. Have enjoyed the stay and the park is pristine. It's new and the greenery has yet to mature, but it's one of the nicest around. It's clean, there's dog runs and walks around the park. The clubhouse is above and beyond most and a shuttle comes every 20 minutes or so to take visitors to or from the casino. Since the remodel, the buffet is great and the casino is inviting.

Room Tip: All of the sites are good whether you want a pull through or a back in.
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meghann K, Manager at Jackson Rancheria Casino Resort, responded to this review, August 14, 2013
Thank you for your kind words and for taking the time to write a review for our RV Park! It’s always exciting for us to see familiar faces and to catch up with members of the returning RV Groups. We’ll stay optimistic that a hardy diet of sun, water, nutrients and love will motivate our landscape to grow more and more beautiful each year. Hope to see you all soon; travel safely.
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Additional Information about Jackson Rancheria Casino Resort

Address: 12222 New York Ranch Road, Jackson, CA 95642
Location: United States > California > Jackson
Amenities:
Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 7 hotels in Jackson
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Of course, we offer all the comforts you'd expect from a first-class casino and hotel. But at Jackson Rancheria, the difference lies in our service. Stay here - and let us amaze you. As our guest, you'll enjoy complimentary valet and bell services and so much more. Relax in the pool or hot tub. And if you prefer to travel by RV, you can enjoy all these amenities in addition to those of our RV Park. Stop by the Coffee Bar in the Lobby for Sandwiches, Wraps, Pastries, Donuts, Fruit & Yogurt Parfaits, Cookies, and more. Open daily 6 a.m. to 1 p.m. Book Your Banquet Now - We are accepting bookings for our banquet facilities. The moment you hit the casino floor, you feel the energy. 33 Gaming tables, 9 Poker tables featuring Texas Hold 'Em and over 1,500 slot and video poker machines. Action that happens around the clock. Sit down to a game of Blackjack or EZ Pai Gow (no commission). Give a spin to the most popular progressive and video poker games. Visit our 24-hour Poker Room. Here, you're sure to find the most fun and friendly staff anywhere. Jackson Rancheria has more MegaJackpot winners than any casino in Northern California. Step inside, and let your imagination run wild. ... more   less 
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Also Known As:
Jackson Rancheria Casino, Hotel And Conference Center
Jackson Rancheria Casino, Hotel Jackson
Rancheria Hotel Jackson
Jackson Rancheria Hotel

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