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“Convenient Location” 4 of 5 stars
Review of Hilton Irvine/Orange County Airport

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Hilton Irvine/Orange County Airport
3.5 of 5 Hotel   |   18800 MacArthur Blvd, Irvine, CA 92612   |  
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Ranked #5 of 17 Hotels in Irvine
GreenLeadersSilver level
Woburn, Massachusetts
Top Contributor
121 reviews 121 reviews
15 hotel reviews
Reviews in 47 cities Reviews in 47 cities
49 helpful votes 49 helpful votes
“Convenient Location”
4 of 5 stars Reviewed June 28, 2014

Traveled to Santa Ana for business - flew into John Wayne airport and right across the street is this hotel. Very nice decor and the rooms are nicely furnished. The staff was accommodating from the valet to the front desk to the waiters - excellent hotel

Room Tip: although you are near the airport you do not hear the noise
See more room tips
Green Features: the usual towels etc. the bathroom fixtures seemed to have water saving heads
  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIrvineGM, General Manager at Hilton Irvine/Orange County Airport, responded to this review, June 29, 2014
Thank you for taking the time to write a review about your recent stay with us.
We appreciate your comments and look forward to being of service to you in the future.

Warm Regards,

Regina M. Stryker-Guthrie | General Manager
Hilton Irvine/Orange County Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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518 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Marcoussis, France
1 review
5 of 5 stars Reviewed June 26, 2014

Great hotel with very good rooms and facilities. The pool is ideal to relax, you also have the bar that is nearby. The free shuttle to John Wayne Airport is also very convenient. Wonderful staff that is really accommodating, they'll treat you as a well vaulted customer. Would definitely recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIrvineGM, General Manager at Hilton Irvine/Orange County Airport, responded to this review, June 29, 2014
Thank you for the fantastic review.
We sincerely appreciate your feedback and look forward to being of service to you again soon.

Warm Regards,

Regina M. Stryker-Guthrie | General Manager
Hilton Irvine/Orange County Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 25, 2014

Hotel is old. Especially for a Hilton. The tub is stained from wear and tear. Carpet is retro days of the 90s. I'm fine with the 9$ wiskeys . staff need new clothes, guy had a over sized blazer jacket. Unless this place is running in a 90s theme or you like the 90s style, go to the Hilton in costamesa .

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIrvineGM, General Manager at Hilton Irvine/Orange County Airport, responded to this review, June 29, 2014
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with your guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

Sincerely,

Regina M. Stryker-Guthrie | General Manager
Hilton Irvine/Orange County Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 23, 2014

overall the hotel service was excellent unfortunatelly breakfast was not included so we have to buy it. coffee runs out by 7:00am and food was very expensive. Also, the gym was very small and no ventilations

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIrvineGM, General Manager at Hilton Irvine/Orange County Airport, responded to this review, June 29, 2014
Thank you for taking the time to write a review regarding your recent stay.

We do have coffee service available throughout the day via the bar or restaurant.
In addition, we do have several room packages available that include breakfast.
Perhaps one of the packages would provide a better value.

Thank you for the feedback on the Fitness Center ventilation.
Our Chief Engineer is looking into the issue and we are hopeful that it was an isolated incident.

Again - thank you for your comments and we look forward to being of service to you in the future.

Warm Regards,

Regina M. Stryker-Guthrie | General Manager
Hilton Irvine/Orange County Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lodi, United States
1 review
3 of 5 stars Reviewed June 19, 2014

1) No proper air conditioning in the fitness center 2) Restaurant and bar prices way to high relative to other options within walking distance 3) Lack of privacy to get to the pool area without a lot of walking through the hotel 4) No free coffee available in the main floor of the hotel 5) Internet speed quite slow 6) Buffet way too limited in choice relative to price. Since Express style, I would recommend that it be free to guests

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIrvineGM, General Manager at Hilton Irvine/Orange County Airport, responded to this review, June 29, 2014
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with your overall experience.

Your comments are incredibly important to us as they assist us in improving our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

Sincerely,

Regina M. Stryker-Guthrie | General Manager
Hilton Irvine/Orange County Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 18, 2014

Stayed for just one night. Everything was clean and the lobby has a very nice atmosphere. It is also literally right across from the terminal. They have a shuttle that will take you to any restaurant within 3 miles which is great. My shuttle driver was super nice and the front desk staff was great. The only annoying thing is the Internet. It was free, however, every time I set my iPad down it would log you off so you would have to reconnect and enter the password.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIrvineGM, General Manager at Hilton Irvine/Orange County Airport, responded to this review, June 29, 2014
Thank you for the feedback regarding your recent stay.

The Bell team and the Front Desk team really appreciated your comments.
I apologize for the issues you encountered with the internet.
We have forwarded the details you noted to our Provider for further inquiry.

We look forward to being of service to you in the future.

Warm Regards,

Regina M. Stryker-Guthrie | General Manager
Hilton Irvine/Orange County Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Falls, Montana
Top Contributor
67 reviews 67 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 17, 2014

The shuttle service to the airport was prompt. The on-site restaurant had great service and food. The entire property was very clean. This is a very accessible hotel and above average for airport hotels. You can tell when a place is run well and that was definitely the case with this property. I would stay here on future trips to Orange County.

Room Tip: Ask for a room facing the airport if you like watching the air traffic, and on the opposite side if...
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIrvineGM, General Manager at Hilton Irvine/Orange County Airport, responded to this review, June 18, 2014
Brian -

Thank you for the fantastic review.
Our team really appreciates your comments.
Thank you for recognizing their efforts.

We look forward to welcoming you back soon.

Warm Regards,

Regina M. Stryker-Guthrie | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Irvine/Orange County Airport

Address: 18800 MacArthur Blvd, Irvine, CA 92612
Phone Number:
Location: United States > California > Orange County > Irvine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Irvine
#2 Green Hotel in Irvine
#3 Family Hotel in Irvine
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Irvine/Orange County Airport 3.5*
Number of rooms: 289
Official Description (provided by the hotel):
The Hilton Irvine/Orange County Airport is centrally located in the heart of Orange County and located near many attractions, shopping centers, and restaurants.Use the complimentary shuttle from Orange County John Wayne Airport. We provide a comfortable setting for any event and welcome the opportunity to welcome your family or group. Equipped with outdoor pool, fitness center, Aura Bar and Grill, this Irvine hotel offers luxury accomodations and expert service for your leisure or corporate stay. ... more   less 
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Also Known As:
Hilton Irvine/Orange County Airport Hotel Irvine
Hilton Hotel Irvine
Irvine Hilton
Hilton Irvine/Orange County Airport CA

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