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Residence Inn Irvine John Wayne Airport/Orange County
3.0 of 5 Hotel   |   2855 Main Street, Irvine, CA 92614   |  
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Ranked #6 of 18 Hotels in Irvine
Certificate of Excellence 2014
San Francisco, California
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Family Friendly”
5 of 5 stars Reviewed April 8, 2013

Perfect hotel for family. Kitchen is a plus with full-size refrigerator, dishwasher and everything you need, even down to kitchen towels. Breakfast is interesting. Since a lot of their clientele are visitors from Asia, they have some asian favorites....miso soup, rice, sea weed...
Evening social (certain days only) is an additional treat. Snacks and drinks...beer and wine..all included in your stay.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, August 12, 2013
Peggy N,

Thank you so much for taking the time to leave your feedback and for staying with us at our Residence Inn. We take pride in accommodating our guests and providing the details that would make the stay more enjoyable. Once again we appreciate your business and we hope we see you back soon!

Jason R. Cure
Asst. General Manager
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193 reviews from our community

Traveler rating
    95
    67
    18
    9
    4
See reviews for
64
27
10
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
chicago
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed April 6, 2013

and this property has some great features..... location, etc. But a few concerns..... the sheets weren't changed, dirty wash cloths not removed, and the internet has issues. Now - maybe i should have fussed about it while i was there..... but frankly - they know i am a VERY frequent Marriott guest..... and they didnt make sure my room was cleaned..... so draw your own conclusions...

Frnt desk staff is solid - they cared and contributed!

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, November 28, 2013
P-Mshires,

Thank you very much for your feedback. I sincerely apologize this was your experience at our hotel. We take great pride in not only the service we provide but as well as the cleanliness of our Hotel. I assure you this is not the norm.

I hope we can reinstall your confidence and you visit us again when you are in the Orange County area.

Sincerely,

Jason R. Cure
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Top Contributor
113 reviews 113 reviews
26 hotel reviews
Reviews in 51 cities Reviews in 51 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed April 4, 2013

Outrageously expensive for a VERY dated property. Will never stay there again and I love Marriott properties. Room smelled, over $200 per night and very dated fitness center. Many better options nearby.

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, November 28, 2013
Anthony H,

Thank you very much for your feedback. We understand that feedback, good or bad is the best way to grow and become better. I sincerely apologize this was your experience with us. We take great pride in our hotel and providing a value to ones stay.

I am extremely happy to say that we are in the preliminary stages of planning our renovation, which will include the fitness center.

If you have any other feedback on how we could make our property a better value we would love to hear it.

Hopefully you will come visit us in the near future and see we are truly a value in the Orange County area.

Sincerely,

Jason R. Cure
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Top Contributor
210 reviews 210 reviews
29 hotel reviews
Reviews in 65 cities Reviews in 65 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed March 11, 2013

I hate to write a review like this, but I must be true to my impressions and previous reviews.
The rooms are good size and the staff (for the most part) are very nice.
But... The furniture is very tired, refrigerator looks like it was beaten with a hammer, the hall carpet is frayed in spots, and now the breakfast...
Cold eggs
Warm Coffee (not hot)
Warm oatmeal
Only a few strewn slices of wheat bread and 1 1/2 English muffins (not white bread)
Dry steamed rice
Very messy food area with staff more interested in talking than cleaning.

This facility has the potential to be so much better with a little money and firm leadership.

It is NOT a "Gotta Go" kinda place (for now).

IHG,

Rube

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, November 28, 2013
TrippingAmerican,

Thank you very much for your feedback. We understand that feedback, good or bad is the best way to grow and become better. I really appreciate the detail areas of improvements needed.

I am extremely happy to say that we are in the preliminary stages of planning our renovation. This will resolve the areas that look more tired than other and really make the property look great. As for the breakfast experience, we have really made a focus here to make it a cornerstone of our property. I am very happy with the outcome of the breakfast and the service we provide.

Hopefully you will come visit us to see the minor changes we have made right now and the future major changes to the hotel.

Sincerely,

Jason R. Cure
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
85 reviews 85 reviews
80 hotel reviews
Reviews in 68 cities Reviews in 68 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 28, 2013

Stayed at this hotel in February of 2013 for business. Accommodations were comfortable, room was clean, bed comfortable. The hotel is in a good area near several restaurants and only minutes from the John Wayne airport.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, March 5, 2013
Dear RondaJS,

Thank you for your review. We appreciate your kind comments and we are happy to hear all of your needs were met. We take great pride in both our hotel and service and we are happy to hear you were able to experience both!

We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton England
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 20, 2013

I continue to be amazed how 'standard packages' like Residence Inn, can be delivered with such variable results. This one would rate about 7 on a Residence Inn scale of 1-10
This, our first time at this property, is probably about the 30th different Residence Inn that we have stayed at in 25 years or so and we have seen everything from disappointing to perfect.
The building itself is a City-Centre style location on 7 or 8 floors, with a patio at the back and a main road frontage. The suites are well fitted out, comfortable and in as-new condition. King -size bed, exceptionally comfortable. Room very quiet. Our disappointment was on 2 days of a 4 day stay when the breakfast organisation was a shambles. They were unable, in a 60 minute period, to have all breakfast items available simultaneously. If eggs were available, sausages were not and if both came together there was no bread and so on. We never could get the toaster to work - 4 tries and still untoasted. 'Happy Hour' is only Mon-Weds so we missed it staying Thurs-Sun.
One day breakfast finally came together exactly at closing time with the rope put across on schedule and all the fresh food untouchable! Maybe the staff had their breakfast then ?
Nice front desk staff and courteous, competent housekeeping but Oh That Kitchen!
We will probably go back next year but hope to see improvements.

Room Tip: All much the same, I'd guess - modern purpose-built building. We were on Floor 2
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, March 5, 2013
Dear gordonsaped,

Thank you so much for your review. We appreciate your feedback and rest assure your concerns will be addressed with our Management team. We are happy to hear that overall your stay was pleasent.

We look forward to welcoming you back next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, Ca
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 14, 2013

I stay at many Residence Inns, they tend to my favorite Hotel properties. This location is in a great location and very appealing. I thoroughly enjoyed my stay! This property is 8 stories tall with windows that open slightly. Ahh! Fresh air. The room is the standard "newer" residence inn studio setting. Very comfortable and familiar.The bed is supposed to be a queen, but I swear it felt like a king bed. Very comfortable as well. The kitchen was well stocked and clean. Housekeeping is on the ball.
Valentine Day occurred during my stay and I arrived back to my room to find a cute bag with Valentine decorations and two delicious chocolate chip cookies inside. The entire Hotel enjoyed an extra treat. Thank you!
The breakfast area was well stocked and offered a nice variety. It was a step up from other Residence Inn's for its selection.
The gym is small, but I got a cardio workout in and it was fine. Plenty of clean towels and wipes as well. Many places to walk to for some good food as well.
As a State of California worker I have to sometimes search hard for government rates. Thanks RI, for at least honoring the federal rate!
I will return when I am in the area.

Room Tip: Someone mentioned asking for odd number rooms for a better view, not necessarily so, I was in a room...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, March 5, 2013
Dear TravellingMan8,

Thank you so much for your review. We are so happy to hear that you enjoyed your stay with us. We take great pride in both our hotel and service and I am so happy that we were able to excel at both for you. Also, you are correct, the bed you had in your room is a king bed! We recently replaced all of our queen beds with king sized beds.

Thank you again, we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Irvine John Wayne Airport/Orange County

Address: 2855 Main Street, Irvine, CA 92614
Location: United States > California > Orange County > Irvine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Irvine
#6 Business Hotel in Irvine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Irvine John Wayne Airport/Orange County 3*
Number of rooms: 174
Official Description (provided by the hotel):
Thrive on long stays in California at the newly renovated Residence Inn Irvine John Wayne Airport/Orange County hotel. Just 6 blocks from John Wayne Airport and only 8 miles from Newport Beach, this Irvine hotel is convenient to everything in Orange County. ... more   less 
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Also Known As:
Residence Inn Irvine John Wayne Airport/Orange County Hotel Irvine
Irvine Residence Inn
Residence Inn Orange County
Residence Inn Irvine John Wayne Airport/Orange County CA

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