I continue to be amazed how 'standard packages' like Residence Inn, can be delivered with such variable results. This one would rate about 7 on a Residence Inn scale of 1-10
This, our first time at this property, is probably about the 30th different Residence Inn that we have stayed at in 25 years or so and we have seen everything from disappointing to perfect.
The building itself is a City-Centre style location on 7 or 8 floors, with a patio at the back and a main road frontage. The suites are well fitted out, comfortable and in as-new condition. King -size bed, exceptionally comfortable. Room very quiet. Our disappointment was on 2 days of a 4 day stay when the breakfast organisation was a shambles. They were unable, in a 60 minute period, to have all breakfast items available simultaneously. If eggs were available, sausages were not and if both came together there was no bread and so on. We never could get the toaster to work - 4 tries and still untoasted. 'Happy Hour' is only Mon-Weds so we missed it staying Thurs-Sun.
One day breakfast finally came together exactly at closing time with the rope put across on schedule and all the fresh food untouchable! Maybe the staff had their breakfast then ?
Nice front desk staff and courteous, competent housekeeping but Oh That Kitchen!
We will probably go back next year but hope to see improvements.
- Official Description (provided by the hotel):
- Thrive on long stays in California at the newly renovated Residence Inn Irvine John Wayne Airport/Orange County hotel. Just 6 blocks from John Wayne Airport and only 8 miles from Newport Beach, this Irvine hotel is convenient to everything in Orange County. ... more less
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- Also Known As:
- Residence Inn Irvine John Wayne Airport/Orange County Hotel Irvine
- Irvine Residence Inn
- Residence Inn Orange County
- Residence Inn Irvine John Wayne Airport/Orange County CA