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“Super Property clean and new - somewhat disappointing breakfast” 4 of 5 stars
Review of Residence Inn Irvine John Wayne Airport/Orange County

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Residence Inn Irvine John Wayne Airport/Orange County
3.0 of 5 Hotel   |   2855 Main Street, Irvine, CA 92614   |  
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Ranked #7 of 17 Hotels in Irvine
Southampton England
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Super Property clean and new - somewhat disappointing breakfast”
4 of 5 stars Reviewed February 20, 2013

I continue to be amazed how 'standard packages' like Residence Inn, can be delivered with such variable results. This one would rate about 7 on a Residence Inn scale of 1-10
This, our first time at this property, is probably about the 30th different Residence Inn that we have stayed at in 25 years or so and we have seen everything from disappointing to perfect.
The building itself is a City-Centre style location on 7 or 8 floors, with a patio at the back and a main road frontage. The suites are well fitted out, comfortable and in as-new condition. King -size bed, exceptionally comfortable. Room very quiet. Our disappointment was on 2 days of a 4 day stay when the breakfast organisation was a shambles. They were unable, in a 60 minute period, to have all breakfast items available simultaneously. If eggs were available, sausages were not and if both came together there was no bread and so on. We never could get the toaster to work - 4 tries and still untoasted. 'Happy Hour' is only Mon-Weds so we missed it staying Thurs-Sun.
One day breakfast finally came together exactly at closing time with the rope put across on schedule and all the fresh food untouchable! Maybe the staff had their breakfast then ?
Nice front desk staff and courteous, competent housekeeping but Oh That Kitchen!
We will probably go back next year but hope to see improvements.

Room Tip: All much the same, I'd guess - modern purpose-built building. We were on Floor 2
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, March 5, 2013
Dear gordonsaped,

Thank you so much for your review. We appreciate your feedback and rest assure your concerns will be addressed with our Management team. We are happy to hear that overall your stay was pleasent.

We look forward to welcoming you back next year!
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181 reviews from our community

Traveler rating
    89
    61
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    4
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58
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Roseville, Ca
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 14, 2013

I stay at many Residence Inns, they tend to my favorite Hotel properties. This location is in a great location and very appealing. I thoroughly enjoyed my stay! This property is 8 stories tall with windows that open slightly. Ahh! Fresh air. The room is the standard "newer" residence inn studio setting. Very comfortable and familiar.The bed is supposed to be a queen, but I swear it felt like a king bed. Very comfortable as well. The kitchen was well stocked and clean. Housekeeping is on the ball.
Valentine Day occurred during my stay and I arrived back to my room to find a cute bag with Valentine decorations and two delicious chocolate chip cookies inside. The entire Hotel enjoyed an extra treat. Thank you!
The breakfast area was well stocked and offered a nice variety. It was a step up from other Residence Inn's for its selection.
The gym is small, but I got a cardio workout in and it was fine. Plenty of clean towels and wipes as well. Many places to walk to for some good food as well.
As a State of California worker I have to sometimes search hard for government rates. Thanks RI, for at least honoring the federal rate!
I will return when I am in the area.

Room Tip: Someone mentioned asking for odd number rooms for a better view, not necessarily so, I was in a room...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, March 5, 2013
Dear TravellingMan8,

Thank you so much for your review. We are so happy to hear that you enjoyed your stay with us. We take great pride in both our hotel and service and I am so happy that we were able to excel at both for you. Also, you are correct, the bed you had in your room is a king bed! We recently replaced all of our queen beds with king sized beds.

Thank you again, we hope to welcome you back soon!
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southern california
2 reviews
4 of 5 stars Reviewed February 4, 2013

Stayed last month for a work related training.

I usually stay at the Courtyard right across the street, but I like this one better it seems newer and it still walking distance to the Irvine Market to get my usual wine and beer.

It was very convenient and more affordable to get my beer and wine from the Irvine Market liquor store (2540 Main St) that was walking distance from the hotel. I bought a cupcake merlot wine for $8.49 and a 6 pack of shocktop beer for $8.99 (twist top). So compare those prices to the wines and beers at the hotel.

Very clean hotel, can't complain. Walkable eateries right next door or next to the Irvine Market as well.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, March 5, 2013
Dear ecomango,

Thank you so much for your review. We appreciate you taking the time to provide our hotel with your great feedback. We are also happy to see that you enjoyed your time with us.

We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
75 reviews 75 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 20, 2013

This location has been our regular home away from home whenever we go back to Irvine for the last 3-4 visits and we have never been disappointed. The small kitchenette is just very useful for all of us and it is really value for money. Kids can catch up on their summer homework while we are cooking. Ample parking, daily breakfasts and evening gathering activities. The laundry room is definitely a boon for those of us with long stays and strongly recommended.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, February 1, 2013
Dear paullings,

Thank you so much for your wonderful review. We are proud to be referred to as your home away from home. We take great pride in our hotel and our services and I am happy to hear that you were able to utlize both!

We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 18, 2013

I originally booked a room at a great price ($86) at the Hyatt Regency across the street during a holiday visit with family. But we left after one night because we found the same price at the Residence Inn across the street. And unlike the Hyatt, which charges $19 a night for parking, there is no parking fee at the Residence Inn.

And unlike the worn carpets and outdated rooms at the Hyatt, the Residence Inn was clean and even had a sitting area and small kitchen. The beds were also more comfortable. And they had free wi-fi (again, unlike the Hyatt, which charged about $10 a night).

My only quibble is the breakfast buffet, which is overrun with guests and very mediocre.

Cost alone it was a no-brainer to move hotels. But what really won me over was the staff at the Residence Inn. When our daughter got sick overnight, they graciously moved us to another room and let us check out two hours later than normal the next day.

We will definitely be staying here the next time we're visiting Orange County.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, February 1, 2013
Dear dktravel,

Thank you so much for your review. We appreciate all of your feedback and we will strive to keep your expectations high and experience great. We are happy to hear that you were able to utlize our many complimentary amenities and we hope your daughter is feeling better!

We look forward to welcoming you back soon!
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New York, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

On very convenient location, free parking and shuttle to SNA airport. Rooms are well appointed, clean and full kitchen ate. Nearby (5 min walk) is Ralph's supermarket, CVC pharmacy and fast food restaurants. Definitely great value when on buissnies or a pleasure trip.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, February 1, 2013
Dear Drago23,

Thank you so much for your review. We are happy to hear that you throughly enjoyed your stay with us. The Residence Inn Irvine takes great pride in both or hotel and service and we truly appreciate your great feedback.

We hope to welcome you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
72 reviews 72 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 7, 2012

I stay in a lot of hotels on business and this one far exceeded my expectations. I stayed here for four days on a business trip and couldn't have been happier. The rooms were very clean and well appointed, the front desk staff was very helpful and attentive (and remembered our names and group), breakfast and dinner menus were well cooked, fresh, and tasted great. In addition, there are tons of awesome places to eat near the hotel within walking distance (Boudins SF for sandwich/soup is a must), and it is QUIET - didn't hear a lot of kids running around. The outdoor seating area is great for casual meetings and the workout area has a good selection of equipment. WIFi works great and they have a business center. Loved having the big r efrigerator and the full kitchen. Would definately stay here again.

Room Tip: I always ask for a higher floor - and the views are great on the side of the hotel that has odd numb...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy H, Director of Sales at Residence Inn Irvine John Wayne Airport/Orange County, responded to this review, November 8, 2012
Dear Mel F,

Thank you so much for taking the time to review our hotel. Your feedback is greatly appreciated! We are so happy to hear you enjoyed your time here, even if it was for business. Our team takes great pride in both our service and facilities so when we hear great compliments like yours, we know our hard work has paid off.

Thank you again for your comments, we hope to welcome you back soon!

Best,

Cindy H.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Irvine John Wayne Airport/Orange County

Address: 2855 Main Street, Irvine, CA 92614
Location: United States > California > Orange County > Irvine
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Irvine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Irvine John Wayne Airport/Orange County 3*
Number of rooms: 174
Official Description (provided by the hotel):
Thrive on long stays in California at the newly renovated Residence Inn Irvine John Wayne Airport/Orange County hotel. Just 6 blocks from John Wayne Airport and only 8 miles from Newport Beach, this Irvine hotel is convenient to everything in Orange County. ... more   less 
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Also Known As:
Residence Inn Irvine John Wayne Airport/Orange County Hotel Irvine
Irvine Residence Inn
Residence Inn Orange County
Residence Inn Irvine John Wayne Airport/Orange County CA

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