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“Impeccable Service” 4 of 5 stars
Review of Soneva Fushi Resort

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Soneva Fushi Resort
5.0 of 5 Resort   |   Baa Atoll, 2233 (Formerly Soneva Fushi by Six Senses)   |  
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Ranked #1 of 1 Hotels in Kunfunadhoo
Hong Kong, China
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
107 helpful votes 107 helpful votes
“Impeccable Service”
4 of 5 stars Reviewed September 17, 2012

Soneva Fushi is the first luxury resort in Maldives which open since 1995, it might somehow becomes lack of luxury elements according to nowadays Maldives standard. However, new hardware could become vanished easily after certain years of time, easy to be copied or replaced. But the great service standard built up over decades could be long lasting, something really important to contribute a fantastic stay.

Villa
We stayed in Soneva fushi villa with pool (facing the west) and Crusoe Villa with pool (facing East) during our stay.
The Soneva Fushi villa no. 44 we stayed is just right opposite to a local island which is located at the west side of Fushi, the communication tower really made the view very unpleasant. If you prefer the sunset side, villa 54 to 65 will be better as they are much far from the communication tower. I attached a resort map with villa number for more details.
The Crusoe Villa no. 27 we stayed was at the other side and facing east, I personally like this side better. Most of the villa are just renovated, it looks brand new and we love the double stories design of Crusoe villa very much.
The rustic furniture and concept for all types of villas made us feel very natural, adapted to the real Maldivian environment.
The most interesting things are watching chickens, birds and rabbits running across your garden, we saw the kids are crazy for chasing them.

Food
Food is delicious in By the Beach and In Villa dining. The Fresh in the Garden has a lot of praises on the reviews, we personally feel the food is ok, but the idea of having a tree house restaurant inside a jungle is definitely gorgeous. Don’t miss to visit the lovely washroom in the Fresh in the Garden.

Beaches
The island is quite big in terms of Maldives size. It took us approx. 1 hr. 15 mins to walk around the whole island.
Its hard to define where is the main beach of the resort, everywhere of the island are beaches, beaches are everywhere, they are all nice. The most wonderful thing is to ride our own bike to go to the turtle beach and Dolphin beach, we feel we are the only couple who own the island.

Spa
Best Spa we've experienced in Maldives, the 4 hands Soneva signature massage is a must try item, we went 5 times during our 9 nights stay, so it tell how fabulous the massages are.

Snorkeling
According to the dive center, the best snorkeling area is between the main jetty (Villa 26) and the Jungle Reserve (Villa 42), we reached the house reef just in a minute from the beach. It is definitely not the best one we've been, some of the corals are bleached, however, we saw many fishes, in terms of the amount of fishes, it is the top of the Maldives resort we've visited. I heard that the marine biologists did a hard work to rebuild / plant the corals and there are great improvement after our stay.
We booked 2 times of private snorkeling trip by speedboat, the sites they brought us are excellent, extremely beautiful with healthy and beautiful corals.

To conclude, Soneva Fushi has a team of very experienced management, service of every front line staff are impeccable and friendly, made us feel like home, from reservation, arrival to departure, everything is smooth and considerate from the guests' point of view. I tailor decor my villa by requesting an extra indoor dining table and chairs, "building" a hammock in my garden, placing additional 8 mosquito coils and keep lighting up all day, nothing is too trouble for them and they all fulfill my requests within a very reasonable time frame, even I went there during the most peak season of the year.

Room Tip: For East side - Villa 1 to 10, 30 to 42 For West side - Villa 58 to 65
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLESAManager, General Manager at Soneva Fushi Resort, responded to this review, October 1, 2012
Dear Guest,

Thank you for your lovely review and for taking the time to share it with the world. It sounds like your stay with us was a great experience overall. We are so sorry about the communication tower from the neighboring local island opposite, which made the view from your villa very unpleasant. Since your last visit in January 2012, we have planted numerous palm trees on both Soneva Fushi and Eydhafushi , to make the view more appealing and Maldivian.

We hope that it won’t be long before you return to Soneva Fushi to see the results of our refurbishments and the building of our new Children’s Den.


Yours sincerely,

Laurie Burr
General Manager
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336 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Newbury, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 11, 2012

If you want tranquil beauty coupled with wonderful spa's and first class service, this is the place. Beautiful warm ocean, excellent food and a great place to unwind and empty your head for a week or two. Definitely a honeymoon destination or for those couples who want a romatic fun filled break. We had a villa on the beach and took our daughter who was 13 months at the time. She was the star attraction as there were no other babies on the island. She ate micro bananas that were picked and peeled especially for her.
The accomodation is by far the best I have ever seen and I am well travelled! Luxury at its peak and nothing is too much trouble for the staff - they are attentive to your every need but will also keep their distance when they need to. Diving is a must on this island and so are the cocktails at sunset on the sand dune's which you are taken to by boat to watch the sun setting over the ocean. Would I go back? YES in heartbeat, a luxury you must have on your "bucket list".

Room Tip: Anything, its all pure decandence and luxury all the way !
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLESAManager, General Manager at Soneva Fushi Resort, responded to this review, October 1, 2012
Dear Guest,

Thank you for writing such a wonderful review even though it’s been a while since your last stay with us. I’ve shared your positive comments with my entire team and they are so happy that they were able to provide you the helpful, friendly and personalized service that we are best known for.

We do hope you will return with your little daughter to enjoy the Children's Den that we are currently working on, and the many other improvements since your last visit.

Thank you once again and we hope for the opportunity to welcome you back soon.

Yours sincerely,

Laurie Burr
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2012

Je wiz, it really is paradise. Right from arriving we got whisked into the Soneva Lounge while we waited for our seaplane. It's was a taster of the pampering that we received for the duration of our stay. On arrival it hit me just how beautiful the island is. We loved the no news no shoes policy, it's so refreshing. The staff are unbelievable, it's almost like they know what you're thinking. It's very relaxed for the extremely high level of service. The house reef is as good as anywhere in the world, it's like swimming in an aquarium with turtles and reef sharks a highlight. Each guest gets a bicycle on arrival and it's great fun to cycle around. The choice of food is staggering and of a very high standard. The Robinson Crusoe island trip where you spend the day on your own private island blew us away... We'd love to return one day!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLESAManager, General Manager at Soneva Fushi Resort, responded to this review, October 1, 2012
Dear Guest,

Thank you for your great review and for choosing Soneva Fushi to spend your honeymoon. It is certainly rewarding for my team and I to know that your stay with us was a wonderful experience. We are always committed to delivering the best service and unique stay experiences for all our guests and we are so happy that you enjoyed every bit of it.

We hope to see you here again in paradise and look forward to welcoming you back.

Yours sincerely,

Laurie Burr
General Manager
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2012

Top notch resort from A to Z.

We stayed in crusoe villa, with pool, on sunrise side of island. Great accomodation, bags of space, both in and outside. Serviced twice daily with care and attention.

Our Mr Friday (Mujay) was excellent. He had a sixth sense, after a couple of days, for the needs of all of the family. He had a lovely manner, both with the adults and children. He is the Maldives national champion paper aeroplane maker.....he'll keep you entertained for hours.

One other member of staff worth a mention - Jasper the sommelier and recently crowned head of F&B. Understanding, enthusiastic, knowledgable and mindful of your budget - he seemed to be everywhere, all day. We were convinced the general manager had cloned him.

Food quality is quite simply excellent. The island is a food lovers eutopia.......completely flies in the face of the usual hotel/resort catering offering. General Service is five star, attentive, timely and most importantly done with a smile.....puts much European service to shame.

The island is not cheap but I genuinely left the resort feeling we had recieved value for money. Our family's holiday benchmark was raised....I am recalibrating budgets!

Thanks to the Soneva Fushi team....Family Hughes.

Stayed August 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLESAManager, General Manager at Soneva Fushi Resort, responded to this review, September 21, 2012
Dear Family Hughes,

It was lovely to have you at Soneva Fushi and thank you so much for your wonderful comments.
If we could clone Jasper, we certainly would! He is simply one of the best assets in our team. We are also very pleased to see you mentioning Mujay, your Friday. We have thanked both of them for their excellence service.

Our new Kid’s Club is currently being built and will be completed shortly so we look forward to seeing you back at Soneva Fushi very soon.

Yours sincerely,

Laurie Burr
General Manager
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Oslo
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 24, 2012

A lot of nice things can be said about Soneva Fushi. The island is beautiful, the villas are very nice indeed, the food is excellent, and the employees are genuinly friendly and helpful to name but a few. I recently returned from my third visit.

I do not think I will come back.

I value open space and privacy and I like to be treated as a valued guest.

The newbuilding activity on the island is very high. Open space is being replaced by private properties. Privacy in many of the villas is lost due to huge new two story buildings erected very close.

Prices have always been very high and is to be expected. Still, charging 66 USD per person attending a chocolate tasting in my opinion is taking greed too far. The same can be said for apptempting to charge USD 180 for a complimentary half bottle of champagne. It is sad that if you want to avoid being over charged you need to check your final bill carefully.

Greedy owners? Incompetent management? I hope paradise can be regained, the staff and guests deserve it.

Room Tip: Sunrise side of the Island.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLESAManager, General Manager at Soneva Fushi Resort, responded to this review, September 21, 2012
Dear Guest,

Thank you very much for the encouraging comments about Soneva Fushi’s facilities and employees.

We are however a little concerned that your impression of Soneva Fushi and the construction of private residences have been tarnished. I would like to take this opportuntiy to explain what we are doing.

Soneva Fushi has been globally recognized for its peaceful tranquility. The island is one of the biggest in the Maldives with the least amount of villas. Soneva Fushi has just 65 villas giving our guests the most amount of undeveloped island space per person in the entire country. In fact, we are planning to even decrease the number of villas in the years ahead. As demand is higher than ever at the resort to stay, Soneva enthusiasts have been given the opportunity to purchase their own private villas. These are existing buildings that have been modified to the owners and resort owners specifications. After construction, our in house permacultrlists and horticulturalists landscape the gardens so that every villa is invisible to the next. The owners and management are extremely careful to integrate intelligent luxury with nature, a concept favored by all of our repeating and first time visiting guests.

We hope you decide to visit us again in the not too distant future.

Yours sincerely,

Laurie Burr
General Manager
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Surrey, UK
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 22, 2012 via mobile

This is the place to come if you want barefoot rustic luxury at it's best! As soon as we got on our speedboat launch to the island our shoes were put in bags and they stayed there for the 6 nights we were there! Our butler Muhammin quickly took us to our room (there is no check in desk or reception for that matter everything is taken care of by you assigned ,'Mr. Friday'!). We stayed in a 2 bedroom villa which was very spacious and beautifully cleaned everyday. There was a very large outside bathroom- yes you shower with lizards etc. in fact there are quite a lot of animals on this island! There is no main beach, just your 'back garden/beach)so we would sunbathe and be joined by chickens, lizards, fruit bats, it was quite entertaining! The food at this resort is really 6*! The buffets were Amazing!! My favourite bit being the 'chocolate room' with handmade chocolates and the kids loving the ice cream room with over 30 different flavours of ice cream. My 13 year old son scuba dived everyday- the dive centre was fabulous! He had some of his best dives he's ever had! The yoga pavilion was absolutely stunning! I think the best part of our stay was the 'cocktail party'- we were whisked off by speedboat and in 5 mins we arrived at a sandbank in the middle of the ocean, which was lit beautifully, with a bar and BBQ 'd nibbles- an unbelievable experience which I will never forget! Whilst we loved cycling around on the bikes we were given, my 5 year old found it a bit much at dinner time and a bit dark, so I would suggest maybe a few more golf buggies available for transporting guests? That and also after a nice relaxing massage in the spa i didn't really feel much like jumping on my bike and riding back across the island to our villa. Also , we were all bitten alive by Mosquitos!!!! The island was sprayed every night and there were incense burning everywhere but it didn't seem to help! Other than that we had a fabulous time here, the staff were all so friendly and helpful and we had a truly wonderful stay. But beware it is VERY rustic and outdoors so if you are up for a Robinson Crusoe type holiday the this is your island!

Stayed July 2012, traveled with family
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MLESAManager, General Manager at Soneva Fushi Resort, responded to this review, September 21, 2012
Dear Guest,

Thank you for all your comments and we are delighted to see that you had an amazing stay with us. It appears that you enjoyed all our various facilities and we will be enhancing these with a new Kid’s Club in the next month or so.

We are sorry that you had some issues with mosquitoes. Since your stay, we have had adopted some new practices to help us eradicate mosquitoes and this seems to be working well.

We hope you and your family will return to enjoy the Kid’s Den and the many other improvements that we are currently working on.

Yours sincerely,

Laurie Burr
General Manager
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2012

I had the pleasure of 10 nights at Soneva Fushi in July 2012. This was my second visit to a Soneva resort in 2 years (Kiri in 2010) and my second time at Fushi (though that was back in 2002). I travelled with my wife and 2 kids (9, 6) staying comfortably in a 2 bed Crusoe Villa.

We were interested to see how Fushi now competes in what is a much more crowded market in Maldives luxury in 2012 vs 2002. I am glad to say it has evolved admirably.

I do like the Soneva style of resort hotel which takes high luxury but blends in with the local environment, flora and fauna in a way the US style resorts struggle to do. I think this is personal taste and preference rather than a definitive view.

The facilities are great and will be even better with the addition of a Kiri-style kids' club later this year. The food was of a good standard with the fresh seafood a particular highlight. We recreated the Maldivian menu we were taught to make by Chef Sobah for a dinner party at the weekend to great acclaim.

But the standout was the service. From the big gestures like a special meal with a menu tailored to us served under the stars to the small things like the villa "magically" being serviced even though we were only out of it for an hour. This latter point may seem trivial but is so tricky to achieve consistently in a resort where guests spend all their time in their villa and environs and demonstrates the attention to detail across the hotel.

Congratulations Laurie and team: you're doing a cracking job. I very much doubt we'll be leaving it another 10 years before returning. I look forward to adding Sri Lanka and Greece to our roster of Soneva experiences.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLESAManager, General Manager at Soneva Fushi Resort, responded to this review, September 21, 2012
Dear Guest,

Thank you for your lovely comments which I have shared with our entire team.

We hope that it will not be long before you return to Soneva Fushi to see the results of our refurbishments and the building of our new Kid’s Den.

Yours sincerely,

Laurie Burr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Soneva Fushi Resort

Address: Baa Atoll, 2233 (Formerly Soneva Fushi by Six Senses)
Phone Number:
Location: Maldives > Baa Atoll > Kunfunadhoo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Kunfunadhoo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Soneva Fushi Resort 5*
Number of rooms: 57
Official Description (provided by the hotel):
Soneva Fushi Resort in the Maldives, is the original desert island hideaway. The resort that set the tone and the standards for every subsequent resort. A jewel of an island - large by Maldives standards - with perfect beaches, a vibrant reef encircling the island, a colony of nesting turtles and its very own world class observatory. Located in the Baa Atoll, Maldives' only UNESCO World Biosphere Reserve, Soneva Fushi is blessed with extensive coral reefs and significant biodiversity including large concentrations of whale sharks, manta rays and marine turtles. The resort is perfect for romantic couple getaways, or family holidays as it provides unique experiences and activities for all, from diving and snorkelling with the marine biologist, to sandbank dinners and a children's den (playground). ... more   less 
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Also Known As:
Soneva Fushi By Six Senses Hotel Kunfunadhoo
Soneva Fushi By 6 Senses
Soneva Fushi Hotel
Soneva Fushi Resort Maldives/Kunfunadhoo

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