I can't reccommend this hotel due to the poor customer service I received. I arrived in LAX at 2:00am with a connecting flight at 10pm that night. I rang from the airport as I had no accomodation arranged and they had a room available. The girl on the front desk charged my credit card ($145) and gave me a room key.
I slept till 10:30am until woken by the phone with the front desk telling me I had to vacate the room at 11am. I told them I had checked in that morning and paid for 1 night, in which they responded, I had only paid till 11am and that if I wanted to stay I would have to pay an additional $99. I explained that when I checked in I was told none of this. (as I probably wouldn't have bothered with the hotel)
I was given a late check out of 1pm, so for my $145 I spent 9 hrs in the hotel. They had my money and didn't care and only wanted more out of me.
I slept through breakfast so can't comment on the food, but my kitchen at home is bigger than the area you have to eat it in, which is just off the reception.
The room and bathroom are out-dated and in original 1970s condition. The shuttle is the only thing good about this hotel, but all the other hotels offer this service. On a side note, I was waiting for the shuttle in reception and a customer came in wanting a quote for a room, and given $128 + tax, and she said she could book the same room on the net for $108 and the hotel reception guy responded with "go book it on the net then".
I would book Raddison for around the same price as this hotel, or if the budget allows go Crown Plaza. Best Western - You pay penuts, you get monkeys!!
- Also Known As:
- Best Western Inglewood
- Inglewood Best Western
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Airpark Hotel,we are conveniently located close to both the beach and the airport. We are based in Inglewood which makes many tourist attractions not too far. The BEST WESTERN Airpark Hotel is also close to the Hollywood Walk of Fame, a favorite stop for many vacationers. From sporting events to Hollywood Park Casino and the Hollywood Bowl, all of the attractions in LA are nearby. Try out the famous restaurants, go shopping, or experience Grauman's Chinese Theater for yourself. The Kodak and Chinese Mann Theaters are in the neighborhood, and tours depart daily from our Inglewood hotel. Take a trip to Disneyland(R), Universal Studios(R), Knott's Berry Farm(R), or Six Flags(R) Magic Mountain. The San Diego Zoo and SeaWorld(R) are also an option. If you prefer a more authentic experience, we're also located along bus lines, and it's simple to get around the area from our Inglewood hotel. There's no reason why your LAX hotel can't be both conveniently located and value-driven. Our Inglewood hotel is affordable, spacious and comfortable. Luxury bedding makes you feel right at home, and we pride ourselves on offering top notch customer service.If there's anything more we can do to make your trip better, just ask and we'll do everything we can to oblige. The BEST WESTERN Airpark Hotel LAX Airport is just a few minutes away from the airport, and many of our guests are frequent flyers or on an extended layover. Beach proximity is another big reason why many vacationers stay with us. Don't deal with the LA traffic if you have a flight coming up. You can be close to the airport and still a short distance from the golden beaches at our Inglewood hotel. Book your next stay at BEST WESTERN Airpark Hotel and we look forward to seeing you soon! ... more less
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