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“Don't pass this by” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Motel   |   84096 Indio Springs Dr, Indio, CA 92201 (Formerly Clarion Inn)   |  
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Ranked #5 of 16 Hotels in Indio
Burbank, California
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
“Don't pass this by”
4 of 5 stars Reviewed July 4, 2014

We went to a concert at the Fantasy Springs Casino and this hotel is right next door. I thought it was above average due to the staff. This used to be a Clarion Hotel. Check in was smooth as was the price. The room itself was spotless! It had a huge bathroom and it was also very clean. There was shampoo, conditioner and lotion and a bar of facial soap. There was a flat screen tv and it had a lot of good channels. We did not stay for breakfast, we had to leave very early. When we returned to the hotel around 11pm there was a staff member checking the parking lot to make sure everything was secure. That was a nice touch. The reception desk is open 24.7 and there is a pool. All though this hotel is not much to look at on the outside it was a great day! You won,t regret it it is right off the freeway but we did not hear any noise. There is also an elevator, if needed.

Room Tip: Although this is right off the freeway. We didn't hear any of it. Any room would be good.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

Traveler rating
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    25
    17
    5
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Los Angeles, California
1 review
5 of 5 stars Reviewed June 18, 2014

Stayed here for a romantic getaway last weekend, and our time here couldn't have been nicer! Staff was very accommodating, and the room we stayed in was impeccable. Attention to cleanliness could not be overstated here.

TVs/Restrooms/Internet speeds were greater than expected too. Bed's were also extremely comfortable. We'll definitely be coming back again!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed June 8, 2014

Traveling through to Lemoore for Grandson's graduation. Tired so pulled in for some rest. Had a few to choose from and hometown Quality Inn was reasonably priced so that's where we chose. Was a really clean, nice room with a very reasonable price. Breakfast was said to be continental but had all you would want including biscuits and gravy! Was so very impressed with what we got for the price. Would stay again!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 29, 2014

Recently remodeled, was a Clarion at one time. The pricing reminded me of that. Rooms were clean except for the centipede under the business center desk. The room was a little pricier but mainly because of the location. Hard to shave because the lights over the sunk were very dim, maintenance was unable to replace them on a weekend. Breakfast was lacking, no waffles or pancakes, eggs were cold and not kept full. Coffee wasn't as hot as one would expect. I will return to give them another chance. Walking distance to Fantasy Springs Casino. Truck parking also available.

Stayed May 2014, traveled with friends
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Pismo Beach, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2014

The front desk staff was very courteous. The room was clean, good size, and had a comfortable bed. The wifi worked, plenty of parking and the breakfast had a lot of options. I will stay at this location again when traveling between California and Arizona. It is easy on and off the highway.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewiston, Idaho
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 7, 2014 via mobile

We were traveling from Phoenix to Ventura California. We wanted to stay half way in between. We looked on line and chose this motel. Little did we know when we made the reservations that we had chosen so well. The staff, rooms and location were excellent. Would definitely recommend it to anyone and would stay there again.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indio, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2014

Very noisy room, noise from the Highway. The floor was totally dirty. After walking barefooten on the the floor the feet were black!!! (The clerks answer on the complaint was: "That is from the duststorm." But there was no duststorm that day) The table was sticky. The price of more than USD 100 is simply not acceptable. Worst Motel ever.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionIndio, General Manager at Quality Inn & Suites, responded to this review, April 29, 2014
Dear Ojnah S,

Thank you for taking the time to share your feedback regarding your recent stay at Quality Inn & Suites.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise and the flooring on your recent visit. I have shared your feedback with our maintenance and housekeeping department to ensure we handle these types of situations differently in the future.

Due to some of our guest rooms being accessible from the outside, some of the dust and sand finds its way in though the cracks. Also, the Indio area is prone to many dust storms which tends to push even more dust and sand in. This however is no excuse for the inconvenience during your stay and we are working diligently to remedy this issue.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Kind Regards,

Heidi Park
General Manager
Quality Inn & Suites - Indio, CA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 84096 Indio Springs Dr, Indio, CA 92201 (Formerly Clarion Inn)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Indio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Official Description (provided by the hotel):
located adjacent to the Fantasy Springs Casino and 1.5 mi to Terra Lago Golf Course. This Coachella Valley Hotel is minutes away from Palm Springs, Palm Desert, Joshua Tree National Park, Desert Hot Springs, Shopping Outlets. ... more   less 
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Also Known As:
Clarion Hotel Indio
Holiday Inn Indio

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