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“Great experience at a great price” 5 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Motel   |   84096 Indio Springs Dr, Indio, CA 92201 (Formerly Clarion Inn)   |  
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Ranked #7 of 16 Hotels in Indio
Yuma, Arizona
1 review
2 helpful votes 2 helpful votes
“Great experience at a great price”
5 of 5 stars Reviewed December 17, 2013

I have stayed in many hotels in the area but this was the first time at this one. We were attending a concert at Fantasy Springs which is right next door to this Clarion Inn. I didn't have anyone to watch my dog so chose this hotel because they accept pets. The room was large, the bed was comfortable and the room was clean. It had a refrigerator and everything else the more expensive hotels offer. They had actual coffee cups in the room instead of the throw away cups. The staff was friendly and very helpful. I plan to use this hotel anytime I need to stay in the area with or without my dog.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionIndio, General Manager at Quality Inn & Suites, responded to this review, December 19, 2013
Dear pinki_290,

Thank you for your comments and choosing to stay at the Clarion Inn!

We are delighted to hear that your first stay with us was pleasant one and we were able to accommodate you and your pet.

We are a pet friendly hotel and we offer a multitude of amenities such as a mini refrigerator, coffee makers, coffee mugs, and 32 inch flat screen TVs in all of our guest rooms.

We hope to see you again soon the next time you are in the area!

Kind regards,

Heidi Park
General Manager
Clarion Inn - Indio, CA
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88 reviews from our community

Traveler rating
    18
    32
    22
    7
    9
See reviews for
24
29
5
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 15, 2013

Stayed here one night on after leaving Joshua Tree NP. The room was clean and a good size and the price was decent. The woman at check-in was very friendly and offered us an opinion of where to eat dinner as there isn't much right around the hotel. Breakfast was typical Choice Hotels fare but we got unlucky by coming in at the same time as a bus group.
As for that dinner recommendation it was for the casino which is very near to the hotel. We wanted to eat at the Chinese restaurant there but they seemed not to want customers so we ended up at the buffet which was fine. If you sign up for a casino card they will give you a $10 off coupon for any restaurant which made the buffet $10 for each person.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionIndio, General Manager at Quality Inn & Suites, responded to this review, December 19, 2013
Dear sevsa,

Thank you for sharing your feedback on your recent stay with us.

I am happy to hear our front desk staff was able to assist you with restaurant recommendations such as the casino located across the street from us which offers 5 different restaurants, including a buffet. Less than 5 miles away, there are several restaurants along HWY 111 in the center of Indio. And just 1 mile west of us on the I-10 freeway, there is a new shopping center that offers a variety of fast food restaurants.

We also offer a Continental Breakfast Buffet served daily, that is complimentary for all of our guests. During peak weekend dates, it can be busy but our staff is very well trained in handling the rush and ensuring that our breakfast items are never low and readily available to our guests.

Please feel free to contact me anytime. I would love to speak with you regarding your stay.

Thank you,

Heidi Park
General Manager
Clarion Inn - Indio, CA
(760) 342-6344
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Blythe, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2013

We have stayed at this motel many times as it is almost a halfway point between Blythe and Orange County and is conveniently located at the freeway. Front desk personnel are always pleasant, rooms very nice, good rates and a decent breakfast. All in all, a great place to stay!

Room Tip: Haven't ever had a bad room
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionIndio, General Manager at Quality Inn & Suites, responded to this review, December 19, 2013
Dear saltlick92225,

Thank you for your continued business and taking the time share your experience with us!

I am thrilled to hear that we are your preferred hotel on your trips from Blythe to Orange County. We are located right off of the I-10 freeway which is convenient for many travelers driving between Los Angeles and Phoenix.

We look forward to seeing you again!

Kind Regards,

Heidi Park
General Manager
Clarion Inn - Indio, CA
(760) 342-6344
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Palm Springs, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 25, 2013

I just needed a place to stay near where we planned to see a concert. Since everything was kinda last minute, we just selected this hotel as it was close by. Even though we weren't expecting much, and checked in quite late, we were pleasantly surprised to find a courteous and pleasant young lady at the desk (I think her name was Virginia) and that made a good first impression. The room was basic but clean and comfortable. The breakfast better than expected. All in all, it was a nice pleasant stay, especially considering the ideal location and the reasonable price.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionIndio, General Manager at Quality Inn & Suites, responded to this review, December 19, 2013
Dear Jeff H,

Thank you for taking the time to share your kind words and feedback! I have shared your comments with our staff as well as our front desk agent, Virginia. It is always encouraging to hear that our staff is able to make your stay that much more pleasant.

I am delighted to hear you were pleased with our Continental Breakfast Buffet including a variety of fruits, cereal, pastries, as well as sausage, biscuits, gravy, and eggs.

We hope you will choose to stay with us again the next time you are in town for an event or concert at the casino next door.

Kind Regards,

Heidi Park
General Manager
Clarion Inn - Indio, CA
(760) 342-6344
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2013

perfect because it is just by the freeaway easy to find them rates were great, the rooms were clean very clean Good job! but front desk agent was not that friendly but other then that rooms were great i will come back again

Room Tip: hire friendly staff
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionIndio, General Manager at Quality Inn & Suites, responded to this review, December 19, 2013
Dear gigi l,

Thank you for taking the time to share your feedback regarding your recent stay at Clarion Inn.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our front desk staff on your recent visit. I have shared your feedback with our front desk agents to ensure our guests are well attended to and are our number 1 priority.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Indio.

Kind Regards,

Heidi Park
General Manager
Clarion Inn - Indio, CA
(760) 342-6344
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2013 via mobile

We were pleasantly surprised with our stay for the night at the Clarion Inn in Indio. Martin was very nice in getting us checked in and our room had all the amenities and cleanliness we desire. The beds were comfy, the water pressure was perfect, and the room was spacious. The breakfast was fresh and the staff friendly. I would recommend this hotel to any one passing thru. Thank you for the positive experience.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionIndio, General Manager at Quality Inn & Suites, responded to this review, December 19, 2013
Dear Dangkolo,

Thank you for your kind words and feedback. I am very pleased to hear our Front Desk Manager, Martin, was courteous and helpful during your check in process.

I am also very happy to hear that our new pillow-top mattresses were comfortable and to your liking. We are currently in the process of upgrading our bedding and amenities, and we hope you will visit us again soon to see our exciting new changes.

Kind Regards,

Heidi Park
General Manager
Clarion Inn - Indio, CA
(760) 342-6344
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Seattle, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 18, 2013

First time coming to this area and had a chance to catch the Ne-Yo concert next door at the Fantasy Springs Casino. Only took about 5 minutes to walk there from the Clarion.

Overall I was very happy with my stay here and was surprised by how big the showers were. I could tell the new wood floors were recently installed since they were so shiny and unscathed. I will certainly be back in April for Coachella!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionIndio, General Manager at Quality Inn & Suites, responded to this review, December 13, 2013
Dear Tina K.,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

I would also like to thank you for your kind words regarding our spacious showers as well as our newly installed wood flooring.

Thank you so much for your business and we look forward to seeing you for Coachella!

Kind Regards,

Heidi Park
General Manager
Clarion Inn - Indio, CA
(760) 342-6344
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 84096 Indio Springs Dr, Indio, CA 92201 (Formerly Clarion Inn)
Phone Number:
Location: United States > California > California Desert > Indio
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 Hotels in Indio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
located adjacent to the Fantasy Springs Casino and 1.5 mi to Terra Lago Golf Course. This Coachella Valley Hotel is minutes away from Palm Springs, Palm Desert, Joshua Tree National Park, Desert Hot Springs, Shopping Outlets. ... more   less 
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Also Known As:
Clarion Hotel Indio
Holiday Inn Indio

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