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“Going Home” 3 of 5 stars
Review of Super 8 Indio

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Super 8 Indio
2.0 of 5 Motel   |   81753 State Route 111, Indio, CA 92201   |  
Hotel amenities
Ranked #13 of 16 Hotels in Indio
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278 reviews from our community

Traveler rating
    33
    42
    59
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    88
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Lemoore, California, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

Went for Coachella this year. Knew coming in that I wasn't getting a 4 seasons or Raddisson, but wasn't too disappointed with what I received. Driving up is a lil weird because the hotel itself is sort of hidden behind some stuff. You see the big Super 8 sign from the street pretty well, but gotta pass a few businesses before seeing the hotel. Pulling in, hotel looked clean and organized. Once we got to the rooms, they looked nice and didn't have any funky smell. The beds could be more comfy, but again you get what you pay for. The only thing that had me mad, was the construction going on across the way. After being at a festival until 2 am... the last thing i wanna hear is a jackhammer destroying concrete at 7 am.

Room Tip: If construction is still goin on... a north or east facing room are best.
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  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indioman, General Manager at Super 8 Indio, responded to this review, May 30, 2014
Thank you very much for your review. Appreciate your good comments. We do have 3 types of rooms. Standard, Mini suites and Suites. All are recently decorated.
Yes we had a new building being constructed near our hotel. City of Indio has restriction of any one starting to build before 9AM in our area. Also on weekends it is not permitted. I will certainly bring it up to the attention of Mayor and City Manager. Building is now completed and open.
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Maxwell, Nebraska
1 review
3 of 5 stars Reviewed May 28, 2014

Anna was so helpful and kind, very professional, met our every need. Such a sweet gal. Our room was freshly remodeled, needed a little clean up from the construction, ie; dust from drywall and paint droppings. Door handles to restroom were badly soiled from years of use. The housekeeping staff could use some instruction on how to clean a room. The grounds, sidewalks were dirty and cluttered with trash. Very unsightly. Anna saved our weekend with suggestions of where to go, eat and gave wonderful directions to our destination. Her award winning personality and smile were infectious and made our stay at Super 8. Anna is the type of person we would always want to come in contact with while staying at Super 8. You have a valuable employee who should be rewarded for her professional attitude and winning personality.

Room Tip: First floor mini suite king room, non smoking. It was freshly remodeled and directly across from the...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indioman, Guest Relations Manager at Super 8 Indio, responded to this review, June 2, 2014
Hello dweb2014,

Thank you for sharing your experience during your recent stay with us and for taking note of Anna’s remarkable efficiency.I am glad that you enjoyed your stay despite of the inconvenience in your room, and I sincerely apologize for it. I will accelerate your concerns and trust that this will be evaluated and addressed accordingly. I hope we could have another opportunity to provide you accommodation on your next trip to Indio.
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 27, 2014

Bare bones. Cleanliness was an issue. Pool was dirty, cigarette butts outside our door. Our room was had stains on the chair and trash under the bed. Also our room was in a hallway which made it dark even with curtains open had to have lights on during the day felt like a cave.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indioman, Guest Relations Manager at Super 8 Indio, responded to this review, June 2, 2014
Hello Jaleh R,

I regret that we failed to meet your satisfaction during your stay with us. Allow us to address your concerns accordingly, please let us know of the date and room number you were accommodated as I will accelerate this matter for evaluation. I hope we could have another chance to make amends and offer you improved services in the future.
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Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 18, 2014

nice enough stay, however, while traveling through California last year, we stayed at a different hotel every night. upon receiving my credit card statement I found that super 8 indio charged me twice for one stay. I disputed the charge, super 8 indio did not challenge the dispute, 11 months later I receive a letter from a collection agency. thanks a lot indio. one star is too good for your customer service.

Room Tip: always take Lysol and spray everything you and your loved ones will touch
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  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indioman, General Manager at Super 8 Indio, responded to this review, May 21, 2014
Thank you for staying with us in May 2013. We do not charge twice. sometime mistake will happen and if it is true in your case please contact us and we will correct our mistake.
Some times we receive a charge back from the credit card company and we review our records and will let them know the fact. Only time the collection agency will be involved is when guest's request his or her credit card company not to pay for their stay.
Again we appologies and fell free to contact us.
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Additional Information about Super 8 Indio

Address: 81753 State Route 111, Indio, CA 92201
Location: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Indio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Indio 2*
Number of rooms: 92
Official Description (provided by the hotel):
Super 8 &Suit with Elevator and offers free wifi and breakfast. Hotel has standard rooms newly decorated, has Mini Suites with new upgrades and New Suites with kitchenette, balcony, fan, and many more amenities. ... more   less 
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Also Known As:
Super 8 Indio Hotel Indio
Indio Super Eight
Indio Super 8
Super Eight Indio

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