I made an online reservation for this hotel with no cancellation policy posted online. However, I went to check into the hotel and asked to see a room because of objective reviews both good and terrible. Upon arrival asked to see the best room I could see, and when I did, I looked around in horror and then turned around and went back to the front desk and said I would need to find other lodging. Folks, I would not want my dog walking on that grossly dirty carpeting. Who really cares about old fixtures and tattered, old, and stained furnishings. While I have a strong stomach the room had been perfumed to a nauseating level to cover up something? I did not trust sleeping on that bed and left. But I stated there was no cancellation policy posted when I made my reservation (I have proof) and asked to cancel but was told my credit card was already charged before I arrived. The hotel won the dispute by providing the credit card company with a phony written cancellation policy that was not provided to me. And it is because of their unscrupulous business practices, greed and substandard lodging that I recommend you go elsewhere. I did. I found far better and cheaper accommodations a short drive west.

I wasn't planning on staying in Indio, but I played in Joshua Tree National Park too long and I needed to find a place to stay that wasn't too far away. I had the names of 2 hotels (the Royal Plaza Inn was one of them) from Trip Advisor, but I thought that I would drive around town and see what other hotels were there. I should have just gone straight to the Royal Plaza Inn! This hotel is clean, neat, and not too expensive. It seems that a lot of people who travel through Indio on a regular basis for work stay there. I was very comfortable and slept great. If I ever find myself in Indio again, I would definitely stay there.

I have been staying at the Royal Plaza Inn once a week for over a year for business in Indio. I tried a couple comparably priced motels. Royal Plaza Inn is a better location - far enough away from the railroad tracks for restful sleep. And the rooms are much Larger preventing claustrophobia!

The staff is wonderful - welcoming and helpful beyond expectation.

It is always a relief to arrive after a long day of work in Imperial County knowing I will get a good night's sleep for work in Indio the next day and the long drive home to San Diego.

It is also great to have the refrigerator with freezer and microwave for quick meals in the room.

I thoroughly enjoyed going to the Date Festival week with my family and staying at Royal Plaza which was within a walking distance of the fairgrounds. The hotel staff let its guests sit in the parking lot and we watched the President’s day parade with all its variety of floats. We were very well looked after. Our evening was spent in the heated spa followed by a steak diner at their restaurant, Cactus Jacks. Given their reasonable room rates as well, Royal Plaza is going to be our new pit stop between LA & Phoenix!