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“Good Value” 5 of 5 stars
Review of BEST WESTERN Date Tree Hotel

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BEST WESTERN Date Tree Hotel
2.0 of 5 Hotel   |   81909 Indio Blvd, Indio, CA 92201   |  
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Ranked #1 of 16 Hotels in Indio
Corona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good Value”
5 of 5 stars Reviewed August 26, 2013

If you want good service and a remote location (that's close to everything) then this is the place for you. Great upgrade from Motel 6 or Super 8. We've been coming here for many years. The pool and spa are always clean and uncrowded. the breakfast has a good variety. Even though this is buffett style, the variety is great. The people will go out of their way to make sure your stay is great. The customers are generally older. THis means quiet. nice. This place has been our place of choice for the past 8 years.

Room Tip: We've always preferred the rooms at the front. We have never tried the rear units. Always quiet.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 27, 2013
Gilbert V,

It really pleased us to read your review of the Best Western Date Tree. One of the things we recapitulate over and over again is that we want every guest to feel that they got a great value by staying at our hotel.

And your review made that point saliently--and succinctly--clear.

We really do believe that we are the best deal in Indio--from our genuinely caring staff, to our clean and comfortable rooms, to our large olympic pool, to our varied and satiating hot breakfast in the morning. We have many repeat customers that come back to us year in and year out--and they call this their gem in the desert. And you can be sure of this: it is our goal to get every new customer to the Best Western Date Tree to leave feeling that their expectations have been exceeded. And even more: to want to make us their destination whenever they are in Indio.

Thanks again for taking the time to write and post the review on Trip Advisor....and we hope to see you on your next trip to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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544 reviews from our community

Traveler rating
    350
    143
    31
    12
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Chula Vista, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2013

Great value. Good beds. Great breakfast. They also have an awesome pool. The lobby was equipped with nice complimentary goodies that included fresh fruit, dates, ice cold drinking water doctored with the right amount of fruit slices. Also had good laundry facilities.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 22, 2013
Sergio P,

Let say this: your review was salient, succinct, cogent, and gave us an inordinate amount of satisfaction. And make no mistake: it is reviews such as this on TripAdvisor that truly help us to make the Best Western Date Tree the best hotel in Indio. We take all of the comments to heart--be it good or bad. And we are constantly using the feedback to improve and fine tune our property.

Even more: we really do aspire to provide superior customer service each and every day--and to truly exceed the expectations of each and every guest. Stated simply: we have lofty goals for the Best Western Date Tree. And while may not succeed 100% of the time...you can be sure that we start each and every day hoping to.

Thanks again for taking the time put down your thoughts--and we truly look forward to seeing you on your next trip our to Indio.
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Sedona, Arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2013

This is a very nice hotel in a rather iffy area. It's a little difficult to find coming from the east, but the GPS got me there. The front office staff were very accommodating, given that I arrived at nearly 9 pm. They changed the room so that I was on the ground floor. The room was comfortable and quiet, and the Internet and large-screen TV worked as they should. The next morning, I used the fitness room, which was small, but adequate. Breakfast was typical of a Best Western...eggs, waffles, juice, etc...but good. I would definitely stay here again and would recommend the hotel for anyone going to Indio.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2013

The room was extremely huge, clean, affordable, and comes with microwave, 2 tv's, a coffee maker, 2 closets, a fridge and iHome clock! So much space! Breakfast was served this morning and it was fabulous. Bacon, sausage, eggs, an automatic pancake maker, waffle maker, yogurt, bagels, cereal, biscuits and gravy, coffee, tea, juice, hard boiled eggs, oatmeal, donuts, and more. Such a large selection and the ladies were constantly wiping down counters and keeping things clean.

The pool was huge, not too deep and perfect for younger kids to play in. There are large grills around the pools for BBQ'ing, lots of lounging chairs, and quite a few umbrella'd tables to keep you out of the sun. The pool is shaded in the early morning and evening (around 5pm), perfect for cooling off. Would definitely recommend this hotel if you're in the area.

Room Tip: We mentioned a death in our family and the great reviews we saw online and they gave us a $140 room...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 22, 2013
Sarah L,

First off, let me offer my condolences on your loss. And yes: anytime we have somebody here for a funeral we do try to offer an upgraded room--or do something for them.

And secondly: I really want to thank you for taking the time to write such a kind and thoughtful review of our hotel. Even more: anytime we read the headline "AWESOME" in a review of our hotel we are beyond pleased. I will pass along your comments to our entire staff--and it is comments such as these that really help to keep all of us motivated and striving to ensure that each and every guest has a memorable and salubrious stay.

We do hope you will choose the Best Western Date Tree on your next trip out to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lake forest, ca
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2013

Exceeded expectations...clean,comfortable,accommodating staff,nice and early breakfast,had everything important to our stay and to top it off the A/C was especially good! Had absolutely no poor marks in any area! Would definitely stay again!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 19, 2013
Kakey,

Two salient words stuck out on your most generous review of our hotel: exceeded expectations. We really have set this as our goal at the Best Western Date Tree Hotel: to exceed, and in spades, our guests' expectation of who we are.

We strive for this. We train for this. We are shooting for this. And yes: we may not be 100% every day--but you can be sure we EXPECT to be.

So again: thanks for mentioning those most cogent of words in your review--and rest assured it is a review such as yours that helps to keep us focused and feeling that our staff is delivering what we are aspiring to achieve every day.

We hope to see you on your next trip out to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
clinton twp, United States
1 review
5 of 5 stars Reviewed August 14, 2013

Everything was great and best of all was the price!!!! My wife said the breakfast was good and she loved the pool. This place was very well kept. There were always someone if you needed anything. Next time I come to the area for more golf I know where I'm saying. This is the only place I'd stay!!!!!!!!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 15, 2013
Dante B,

So glad you and your wife enjoyed our hotel--and that it exceeded your expectations.

That is exactly what we want to hear.

We truly do pride ourselves on offering exceptional service at a great value. Even more: we really do believe the Best Western Date Tree is the best hotel in Indio.

We look forward to seeing you when you return to Indio on your next trip.
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Moreno Valley, California
2 reviews
5 of 5 stars Reviewed August 12, 2013

This weekend 08/10/13 we checked in until sun. We had reservations but not quite sure of the place. When we drove up the looks on the outside of the hotel didn't look so great. It was a dull pink and it looked old and unattractive so we thought ah this don't look so great,lets check out the room first. The lobby was quite nice and clean and the Manager (Jessica Torres) was so nice . She let us check out the room and boy were we surprised. My husbad and I couldn't believe how nice the rooms were. They even had a refrigerator and microwave, free movies to watch in our room they have DVD players and the complimetary breakfast was a full on breakfast, you serve yourself,bacon eggs waffles on and on and on. The staff was all so friendly. I tell you
my husband and I are making this place our monthly get away. A good place starts with a good staff and Jessica and her Team were great! Fantastic for the low price. Thanks to all. see you next month. :) Barbara & Henry G.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, August 15, 2013
Bobbie2013,

Wow: reading a review like that could make us think we are perfect.

And we know one thing: a hotel is NEVER perfect. The key is to always be striving for perfection--and that is something that the Best Western Date Tree prides itself on a daily basis.

Reading your review really vindicated what we are trying to do--and so nice to hear your praise on Jessica and her team. We really do believe we have the best front desk staff in the entire valley. And your comments will be passed along in our next meeting;

We cannot wait to have you back to our hotel in you next visit to Indio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Date Tree Hotel

Address: 81909 Indio Blvd, Indio, CA 92201
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Indio
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Date Tree Hotel 2*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Indio
Indio Best Western

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