I have stayed at the Best Western Date Tree hotel on 3 separate occasions, the most recent during the 2013 "Stagecoach" music festival. I know from previous stays that the hotel is wonderful. The staff are amazing, the rooms are clean, and the amenities are impressive for a smaller hotel.
The amenities my family appreciated most were the (much better than a) "continental breakfast buffet" Eggs, sausage, bacon, biscuits and gravy, etc. etc. and the free Dvd "rental" library, and the pool (which is very big and has bbq grills around it for cookouts)
The highlight of our trip though was (once again) the staff. Between a very helpful breakfast attendant that actually helped me get the food for 5 to our room and the always a rockstar Jeff (Shuttle driver, Front desk, and all around awesome) who actually drove out on his own time and dime to replace a broken cup. They say good people are hard to find, somehow this hotel has managed not only to find a lot of them but put them in the right places to really make a vacation amazing and memorable.
Thanks "Date Tree", and I'll see you again soon.
If you are staying for any length of time, or celebrating something the suites are totally worth it...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Just got back from a Best Western GM meeting...and wow was reading your review an apotheosis of my day. Heck, my whole week!
What the Best Western Date Tree is trying to achieve--and on a daily basis--can be full encapsulated in your review. And it is truly simple: our staff providing truly memorable and exceptional service.
If we can do that...then we will, without question, keep getti reviews like these.
We are very grateful that you chose our property to attend the last two years of Stagecoach--and most certainly will look forward to seeing your for the concert in 2014. And know this: we really do take so much pride and satisfaction in reading a review like this. And it truly does make us feel like we are on the right track.
Thanks again-- and we hope to see you back in Indio way before the next Stagecoach concert.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.