We chose this hotel due to the positive reviews on tripadvisor and a great online coupon. It is conveniently located for our day trips to Salton Lake State Park and Joshua Tree National Park.
Check in by Jessica was quick and easy. You should sample the Shields dates provided in the lobby. Indio is the date capital of the world. The dates are grown just a few miles from the hotel. While you are in the lobby check out the DVD selection. We viewed the complimentary DVD on the flat screen TV in our room. Jacob at the front desk was helpful and friendly.
Room 264 is a corner room with a large picture window that opens and ceiling fan which came in handy because upon check in there was an odd smell in the room. There was a Frig. microwave and coffee maker in the room. Free parking and Wi-Fi is always appreciated. Beds had new very comfortable mattresses. This room faces the rail road. I found the sound soothing but others may not.
The outdoor pool and hot tub were the perfect temperature and clean. An ample breakfast was served 5:30-9:30AM. Hot and cold items: Cereals, make your own waffles, breads, biscuits, bagels, scrambled eggs (too dry for my taste), hard boiled eggs, sausage, potatoes, bacon, yogurts, fruit, juices, and 24 hour delicious coffee, tea and fresh fruit. Don’t miss the pancake making machine. Fresh pancakes with a press of the button!
I would stay at this hotel again and would refer others when traveling in the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I have passed along your very edifying comments regarding Jessica and Jacob--and I will let you know they have both been with the Best Western Date Tree for over 10 years! Their loyalty to the hotel and their passion for providing superior customer service on a daily basis is what makes this hotel so great.
And allows for us to get such good reviews.
Also: so nice to hear you appreciated the other touches we have at the hotel--and that you took the time to expand on them in your review. Hope you enjoyed your trip to Joshua Tree and the Salton Sea and we will look forward to having you as our guest on your return trip to Indio.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.