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“Great retreat” 5 of 5 stars
Review of BEST WESTERN Date Tree Hotel

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BEST WESTERN Date Tree Hotel
2.0 of 5 Hotel   |   81909 Indio Blvd, Indio, CA 92201   |  
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Ranked #1 of 16 Hotels in Indio
Savannah, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great retreat”
5 of 5 stars Reviewed April 9, 2013

We had a group of 20 and had a fabulous time and awesome service at the Best Western Date Tree Hotel in Indio, CA. It exceeded our expectations in every area. We look forward to coming again! The rooms were great, breakfast buffet excellent and they have an olympic size pool. What more can I say, super trip and outstanding staff support. Gene

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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501 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Forest Hills, New York
Top Contributor
174 reviews 174 reviews
63 hotel reviews
Reviews in 63 cities Reviews in 63 cities
234 helpful votes 234 helpful votes
3 of 5 stars Reviewed April 9, 2013

We chose this hotel due to the positive reviews on tripadvisor and a great online coupon. It is conveniently located for our day trips to Salton Lake State Park and Joshua Tree National Park.

Check in by Jessica was quick and easy. You should sample the Shields dates provided in the lobby. Indio is the date capital of the world. The dates are grown just a few miles from the hotel. While you are in the lobby check out the DVD selection. We viewed the complimentary DVD on the flat screen TV in our room. Jacob at the front desk was helpful and friendly.

Room 264 is a corner room with a large picture window that opens and ceiling fan which came in handy because upon check in there was an odd smell in the room. There was a Frig. microwave and coffee maker in the room. Free parking and Wi-Fi is always appreciated. Beds had new very comfortable mattresses. This room faces the rail road. I found the sound soothing but others may not.

The outdoor pool and hot tub were the perfect temperature and clean. An ample breakfast was served 5:30-9:30AM. Hot and cold items: Cereals, make your own waffles, breads, biscuits, bagels, scrambled eggs (too dry for my taste), hard boiled eggs, sausage, potatoes, bacon, yogurts, fruit, juices, and 24 hour delicious coffee, tea and fresh fruit. Don’t miss the pancake making machine. Fresh pancakes with a press of the button!

I would stay at this hotel again and would refer others when traveling in the area.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 10, 2013
Gershwin12,

I have passed along your very edifying comments regarding Jessica and Jacob--and I will let you know they have both been with the Best Western Date Tree for over 10 years! Their loyalty to the hotel and their passion for providing superior customer service on a daily basis is what makes this hotel so great.

And allows for us to get such good reviews.

Also: so nice to hear you appreciated the other touches we have at the hotel--and that you took the time to expand on them in your review. Hope you enjoyed your trip to Joshua Tree and the Salton Sea and we will look forward to having you as our guest on your return trip to Indio.
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San Diego
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2013

Hello, we periodically travel to meet our college daughter half way in between Phoenix and San Diego. Since we bring Fido along we always look for pet friendly hotels. Recently when planning a trip to Palm Springs; we decided to try The Date Tree Inn due to the good reviews.

Upon arrival until departure, we had an overall excellent experience. I feel this hotel has many more offerings then others and goes beyond expectation. The small items they GIVE freely make one feel welcome and appreciated. For example - they have free movie library, and offer local grown dates for their guests. They had coffee, tea, and juice available when we arrived in the evening. They have a business center, the rooms are updated, clean and beds are comfortable.

The staff, Jacob and Torrey were so helpful and nice, I hope they continue this genuine caring service and plan to go be back again in the near future.

Grateful Sandyagoin

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 4, 2013

This is a very welcoming hotel. The room was very clean and comfortable. They have a good DVD selection which can be used free of charge. They have laundry rooms if you are planning a long stay. The heated pool is huge and have a hot jacuzzi spa as well, which is open 24 hours a day. You do need a vehicle to get into the town, and the railway line is across the road, but that is the only downside. We are planning our next trip to the desert for next year and I will be staying here again. Love this hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 6, 2013
Shields2108,

What can we say: we love hearing the word "brilliant" brandied about in a review of our hotel. Maybe a tad hyperbole--but hey, we will take it.

Know this: our entire ethos of being is to get a review like this. From Desk Staff, to Housekeeping, to Maintenance: we know our number one concern is taking care of each and every guest. And we really do feel our hotel is something very special in Indio--and we are always--ALWAYS--striving to make it an even better place.

So again: thank you for your review and we will look forward to seeing you on your next trip to Indio.
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San Diego, California
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 4, 2013

My sister and I weren't expecting very much with a Best Western, just a convenient place to stay for a concert at the Fantasy Spring Casino since their resort was booked. All of the staff there couldn't have been friendlier and the extra touches were appreciated. Ice water with fruit at the front desk - Wow, more like a Hyatt touch. The breakfast had the best selection of any hotel with breakfast included I've ever stayed at. Far beyond the typical sweet rolls, coffee and fruit. Not only did they have a pancake maker (in addition to the standard waffle maker) but biscuits and gravy, sausage, bacon, eggs, cereal, yogurt, oatmeal, fruit, four types of juice and more. The ladies in the breakfast area kept everything stocked and clean. Would definitely recommend a stay here if in Indio.

Room Tip: Building one is part of the lobby and where breakfast is - so a quick walk out to get coffee in your...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 6, 2013
BLL97,

Must say it: reading your review made me feel very proud of the staff we have at The Best Western Date Tree Hotel. We make it known to each and every person working for us that the number one priority of working here is having fun and treating each and every guest like family.

If they do that--and do it consistently--we feel the satisfaction of our guests will never be an issue. So yes: reading such a positive review really is motivating--and our ENTIRE staff will love seeing this.

We have lots of people stay here who go to Fantasy Springs for a concert--and who love the intimate and comfortable feel of our hotel. And yes: who appreciate the little touches that we try to bring to the Best Western Date Tree. Thanks for noticing this--and for sharing it!

We look forward to having you and your sister stay with us the next time you are in Indio.
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Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 4, 2013

We were concerned about the location before checking in - but to our delight it worked out beautifully. The room was a suite as we were upgraded, and would have been perfect for a family. And the room was on the highway, but we weren't bothered by the traffic or trains. Pool was lovely, breakfast was great. For the price and if we wanted to be in the La Quinta/Indio area we would stay again.

Room Tip: Our room faced the highway but we didn't have a noise problem as the pool and trees were in betw...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 6, 2013
LJL,

So nice to read your review--and to see that that you gave us a chance without letting the initial hesitation deter you. Yes: we are across the street from a railroad track--and not much we can do to alleviate that fact.

However....once get in and are greeted by our staff and see our rooms and our what we have to offer. Well, then we think we will win most of the guests over. And your review seems to confirm that notion.

Thanks again for taking the time to post the review and we will look forward to having you on your next visit to Indio.
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Klamath Falls, Oregon, United States
1 review
5 of 5 stars Reviewed March 27, 2013

We have stayed at this hotel 3 years now for the BNP Paribas Tennis Tournament, and every time we have been very pleased. All employees were friendly and helpful immediately when something needed attention, like fixing the window to close for security. Each morning the desk staff had the tennis draw for the day, the local paper with a special tennis section, as well as a "tennis package" with snacks and fruit to eat while at the tourney. We liked the hotel's rather close proximity to the Tennis Center. The breakfast served at early hours till later in the morning had something for every taste, just like a regular family restaurant. The spacious room included a microwave and refrigerator which helped keep costs down on meals, and the bed was super comfortable! A great value! We definitely will return!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, April 2, 2013
Karen W,

Wow: so nice to hear we have had you here for the past 3 years. We certainly take that as a sign that we are doing something right. And yes: we have a sold out hotel for the 2 weeks of the BNP Tennis tournament--and most of these are repeat guests who love our hotel and our customer service ethos.

We will take your comments and pass these along at our staff meeting this week. It really does help us to see what we are doing right--and to realize that we can NEVER be 100% perfect. There will always be opportunities to improve and refine our hotel...and we take the comments on Trip Advisor very seriously.

Once again, thanks for making this your 3rd year with the Best Western Date Tree--and we will look forward to having you in our hotel for all the upcoming years to come.

And happy tennis playing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Date Tree Hotel

Address: 81909 Indio Blvd, Indio, CA 92201
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Indio
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Date Tree Hotel 2*
Reservation Options:
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Also Known As:
Best Western Indio
Indio Best Western

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