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“Great amenities and staff” 5 of 5 stars
Review of BEST WESTERN Date Tree Hotel

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BEST WESTERN Date Tree Hotel
2.0 of 5 Hotel   |   81909 Indio Blvd, Indio, CA 92201   |  
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Ranked #1 of 16 hotels in Indio
Manhattan Beach, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great amenities and staff”
5 of 5 stars Reviewed March 18, 2013

Stayed during BNP Tennis Tournament and was very pleased. The front desk staff (Jacob and General Manager - Aaron) were so friendly and helpful. The complimentary breakfast was incredible - a huge variety of choices - pancakes, waffles, bagels, pastries, oatmeal, eggs, sausage, bacon, juice, yogurt, fruit, and more! Free DVD movies available for the rooms. Absolutely great deal for the price. We're coming back.

Room Tip: We stayed in the suite. HUGE! Worth the price.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, March 19, 2013
Manhattan Beach,

Glad to hear we have another happy guest that stayed with us for the BNP Tennis Event. We absolutely love that event--and the thrill and excitement that the two weeks of world class tennis brings to our valley.

Even more: we love the guests that come and stay with us for that period. We had some perfect weather this year--and some truly great matches ensued this year. As for your comments: have passed these along to our entire staff. And Jacob was very, very pleased to be recognized in your post.

And make no mistake: it is comments such as yours that truly motivate us--and inspire us even further in our daily pursuit of superior customer service. Again...glad your enjoyed the BNP Tennis--and we will look forward to having you back in 2014.
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495 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Mesa, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2013

Stayed here again for the Indian Wells Tennis Tournament and can not say enough good about this hotel..The front desk gentlemen were most helpful. Our room --very clean Maid service was very accommodating great breakfast . Will be back next year.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, March 18, 2013
596tennislovers,

A realy joy to come in and read your review this morning--and especially after the hectic two weeks of the BNP Tennis Event. We are glad you found the Best Western Date Tree...and have been coming back the last few years.

As for the Tennis: we feel quite proud of how we take care of the guests that are here for the two week event and of the proximity of our hotel to the tournament. But being close to the tennis is just one factor...our biggest factor is--and always will be--our customer service. You can be close. You can be newer. You can have more amenities.

But the bottom line is the bottom line: nothing makes a statement like customer service. And to read your review promulgating these salient points on our service is something that we are striving to promulgate everyday to our guests.

We look forward to having you on your next staty--and to having you back for 2014 BNP Tennis Event.
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Bakersfield, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2013

We were looking for a halfway stop from Phoenix. This hotel was clean, up-to-date and very comfortable. I would choose an interior facing room because of regular train traffic, although the air conditioner is able to block most of it.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indio CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2013

As I get ready to depart after my 2 month stay for work I must let say again how wonderful ALL the staff from the Guest Relations, Maintenance, House Keeping and of course the manager Aaron have gone above and beyond to make sure ALL of my needs and requests are met.
I can't thank Esmerelda, Jacob, Jessica, Tori, Jasmine, Martha( head housekeeper) and Mariana, who takes care of my room, enough !
I love my home away from home in the winter here at the Date Tree ! Esmerelda does an incredible job with all the details of making sure I'm taken care of and comfortable.
I work long hours! and I leave early in the morning. Crystal and Katie are always cheerful and helpful early in the morning as I depart at 5:45am and Jeff and Peter tend to everything needed to make sure everything is set and working properly in the room.
I thank all of them and suggest this Desert Oasis for anyone wanting a happy stay at a well run hotel for any event here in the Coachella Valley.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, March 15, 2013
Katie F,

Wow: over 2 months at the Best Western Date Tree! What can we say: it was like we had family staying with us. (And the kind of family members we like.) Your kind comments and observations have been passed along to our entire staff.

And make no mistake: our whole ethos at the Best Western Date Tree is to provide the sort of service that makes you feel like family--and to truly strive to provide the best possible hotel experience. Are we 100% on this--and always perfect? Put succinctly: no. However, and most importantly, we truly do want to be. And if we in any way do miss the mark on any issue, we will make it right.

As for your stay: so very glad you choose the Best Western Date Tree on your 2 month working stay with us. And we certainly hope to see out here the next time you decide to visit Indio.
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Clayton, California, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 12, 2013

This is our favorite hotel to stay on our travels to Baja. The beds are very comfortable, the staff is alway helpful and friendly and we really enjoy the breakfast in the morning. Best value all around!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Date Tree Hotel

Address: 81909 Indio Blvd, Indio, CA 92201
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 hotels in Indio
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Date Tree Hotel 2*
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Also Known As:
Best Western Indio
Indio Best Western

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