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“Wonderful place to stay” 4 of 5 stars
Review of BEST WESTERN Date Tree Hotel

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BEST WESTERN Date Tree Hotel
2.0 of 5 Hotel   |   81909 Indio Blvd, Indio, CA 92201   |  
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Ranked #1 of 16 Hotels in Indio
Certificate of Excellence 2014
Mesa, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful place to stay”
4 of 5 stars Reviewed March 17, 2013

Stayed here again for the Indian Wells Tennis Tournament and can not say enough good about this hotel..The front desk gentlemen were most helpful. Our room --very clean Maid service was very accommodating great breakfast . Will be back next year.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, March 18, 2013
596tennislovers,

A realy joy to come in and read your review this morning--and especially after the hectic two weeks of the BNP Tennis Event. We are glad you found the Best Western Date Tree...and have been coming back the last few years.

As for the Tennis: we feel quite proud of how we take care of the guests that are here for the two week event and of the proximity of our hotel to the tournament. But being close to the tennis is just one factor...our biggest factor is--and always will be--our customer service. You can be close. You can be newer. You can have more amenities.

But the bottom line is the bottom line: nothing makes a statement like customer service. And to read your review promulgating these salient points on our service is something that we are striving to promulgate everyday to our guests.

We look forward to having you on your next staty--and to having you back for 2014 BNP Tennis Event.
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608 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Bakersfield, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2013

We were looking for a halfway stop from Phoenix. This hotel was clean, up-to-date and very comfortable. I would choose an interior facing room because of regular train traffic, although the air conditioner is able to block most of it.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indio CA
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2013

As I get ready to depart after my 2 month stay for work I must let say again how wonderful ALL the staff from the Guest Relations, Maintenance, House Keeping and of course the manager Aaron have gone above and beyond to make sure ALL of my needs and requests are met.
I can't thank Esmerelda, Jacob, Jessica, Tori, Jasmine, Martha( head housekeeper) and Mariana, who takes care of my room, enough !
I love my home away from home in the winter here at the Date Tree ! Esmerelda does an incredible job with all the details of making sure I'm taken care of and comfortable.
I work long hours! and I leave early in the morning. Crystal and Katie are always cheerful and helpful early in the morning as I depart at 5:45am and Jeff and Peter tend to everything needed to make sure everything is set and working properly in the room.
I thank all of them and suggest this Desert Oasis for anyone wanting a happy stay at a well run hotel for any event here in the Coachella Valley.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, March 15, 2013
Katie F,

Wow: over 2 months at the Best Western Date Tree! What can we say: it was like we had family staying with us. (And the kind of family members we like.) Your kind comments and observations have been passed along to our entire staff.

And make no mistake: our whole ethos at the Best Western Date Tree is to provide the sort of service that makes you feel like family--and to truly strive to provide the best possible hotel experience. Are we 100% on this--and always perfect? Put succinctly: no. However, and most importantly, we truly do want to be. And if we in any way do miss the mark on any issue, we will make it right.

As for your stay: so very glad you choose the Best Western Date Tree on your 2 month working stay with us. And we certainly hope to see out here the next time you decide to visit Indio.
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Clayton, California, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 12, 2013

This is our favorite hotel to stay on our travels to Baja. The beds are very comfortable, the staff is alway helpful and friendly and we really enjoy the breakfast in the morning. Best value all around!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harbor, Oregon
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 26, 2013

A little off the I-10, but this is dated old school done right. After you get by the huge paved parking lot in front of the location ... Wow! Beautiful grounds. Wonderful landscaping with flowering Bouganvillia everywhere and a small Pet Park as well. Updated rooms adds to the outside first impression pleasantry. A DVD player in each room with a large collection to borrow from the Office if desired. Helpful staff. Not much in the immediate area as far as eating, so a vehicle will be necessary. There is a possible draw back for some. There a RR tracks immediately across the street and the engines come by a very slow full power throttle so the rumble of the Engines is intense (sort of like a commercial jet taking of) which can be pleasurable or a very short temporary annoyance.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodyaps, General Manager at BEST WESTERN Date Tree Hotel, responded to this review, February 27, 2013
Hopefullslander,

What can we say: we really are trying to harken back to that relaxed and laid back 60's ambience that reflects the truth ethos of our desert lifestyle. We have many repeat guest who return to the Best Western Date Tree each and every year--and who always proclaim that we are there hidden getaway in the desert.

So again: thanks for taking the time to share your thought about our hotel on Trip Advisor. We really do take an immense amount of pride in our hotel and in the alacrity and bonhomie of every one of our staff members.

Our bottom line is simple: we want to exceed the guests' expectation each and every time. And want to make them truly want to come back and stay with us again. It's a lofty goal--and we may not succeed every time. But you can be sure of this: we will never stop trying.

Look forward to seeing you on your next trip through Indio.
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Additional Information about BEST WESTERN Date Tree Hotel

Address: 81909 Indio Blvd, Indio, CA 92201
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Indio
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Date Tree Hotel 2*
Number of rooms: 117
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Also Known As:
Best Western Indio
Indio Best Western

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