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“Lovely weekend getaway” 5 of 5 stars
Review of WorldMark Indio

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WorldMark Indio
3.0 of 5 Resort   |   42151 WorldMark Way, Indio, CA 92203   |  
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Ranked #4 of 16 Hotels in Indio
Certificate of Excellence 2014
GreenLeadersBronze level
Santee, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Lovely weekend getaway”
5 of 5 stars Reviewed February 26, 2014

I came here with a group as a guest of our very generous host, who has a timeshare here. Very impressed. We had a 3 bedroom suite and there was plenty of room for the 5 of use. We enjoyed hanging out in the pool, the jacuzzi and especially floating in the lazy river. As we were only there for the weekend we didn't have much opportunity to take advantage of all that was offered but we explored the grounds and found the very large game room and selection of movies. Also the grounds are lovely to walk around. Nice and close to some wonderful trails in Choachella Valley. There was plenty of information available on things to do in the area.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanne H, General Manager at WorldMark Indio, responded to this review, February 27, 2014
Thank you for the kind words. We are glad that you were able to experience our resort as a guest and are happy to hear you enjoyed your stay. The Lazy River is a very popular attraction and we are delighted that you were also able to experience the many activities that the Coachella Valley has to offer. Again, thank you for reaching out and we hope that you will have the opportunity to visit us again.

Joanne Hallert
Resort Manager
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239 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Any
English first
Port Ludlow, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2014

We are Wyndham owners and enjoyed getting out of the Washington cold each January. This was our second year, liked the location of our unit. Only noisy one weekend when a very large group of seemed to all be there together. Since we were there for a month, had weekly maid service and was pleased. The kitchen was well equipped, and the resort well kept ... wonderful to see flowers blooming in January. Little store and Starbucks was a nice treat. Although remote, this was our choice because we didn't want to be in touristy areas. We are hoping to trade for four weeks again next week.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joanne H, General Manager at WorldMark Indio, responded to this review, February 27, 2014
Thank you for the kind words. We are glad to hear you enjoyed your stay and the respite from your winter weather. The addition of our Starbucks has proved popular to both owners and guests. Again, thank you for reaching out and we look forward to your next visit.

Joanne Hallert
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 30, 2014

we went to worldmark in Indio and while the resort is really big and stuff to do there like swimming ect. our room wasnt ready and we waited like an hour and half and also i expected the unit to be a little larger then what it was . we got a Two bedroom twin but it was on the smaller side, i have been to these worldmark hotels before and the units were larger

also they gave me a hard time to listen to a presentation and ways we still had a nice time

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Manager at WorldMark Indio, responded to this review, February 1, 2014
Thank you for taking the time to provide this feedback. We apologize for your delay at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room to relax. With your feedback we can continue to improve the guest experience. Please rest assured that we will be making every effort to ensure we get our guests into their units on time to start their vacation. Again, thanks for taking the time to reach out.

Eric Hill
Assistant Resort Manager
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Brea, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 23, 2014

We have been to the resort several times over the last 4-5 years and found it a great place to unwind, close to LA and well maintained. This last trip was a real disappointment. Problems with maintenance and cleaning in the three units we used. The first was so bad that we had to move to the unit next door. The second unit was better, but still had problems. We have never had such an experience at a Worldmark or at this facility and sent our comments to the management.

Room Tip: We prefer the south side near the office and lazy river.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Manager at WorldMark Indio, responded to this review, January 26, 2014
We appreciate you taking the time to leave a review. We are sorry to hear you experienced some difficulties with the condition of your unit during your stay. Please know this is not our Wyndham standards. We strive to provide a home away from home to all our guests with satisfactory facilities and accommodations. We will ensure we check on the issue to eliminate any future occurrences and enhance the guest experience. Again, thank you for your feedback.

Eric Hill
Assistant Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Murieta, California
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 20, 2014

very nice rooms...complex surrounds two pools and a "river" to float on...service was good and rooms were clean and comfortable...as stated in the ratings the place is remote and a good twenty minute drive into anything related to Palm Desert activities and thirty minutes into Palm Springs...It is surrounded by both the North and South courses of Terra Lago Golf...nice but not in the best shape of its life...

Room Tip: room service is not available as the restaurant is part of the golf course which is adjacent and sur...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Manager at WorldMark Indio, responded to this review, January 21, 2014
Thank you for choosing our resort for your recent trip to the Palm Springs area and for sharing your review. We are happy to read how you enjoyed our product and services as well as the area in general.
Thank you again and we look forward to your return.

Eric Hill
Assistant Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 15, 2014

We were invited to stay in a 3 bedroom unit over Christmas vacation with extended family. Each room had a television and it was very spacious fitting 8 people comfortably. The rooms were clean, and the kitchen was stocked with minimal supplies. There was a master bedroom, a room with a double, and a room with twin beds to be able to have different sleeping arrangements for the whole family. It was a relaxing trip with plenty to do for our two year old. The kiddie/ wading pool is heated, so she had no problem getting in the water. The lazy river is enjoyable when there are fewer people. It can become crowded where you find yourself bumping other people, or pushed out of the way as people race by. The playground and game room provide additional entertainment when the kids leave the pool. The property is overall very clean.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Manager at WorldMark Indio, responded to this review, January 16, 2014
Thank you for the kind words. We will share these with our staff and we are glad to hear you enjoyed your stay. Our Lazy River is one of our more popular amenities and we are delighted to read how you and your children enjoyed the pools over the Christmas break. Again, thank you for reaching out and we look forward to your next visit.

Eric Hill
Assistant Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio Rancho
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 6, 2014

Before I forget, let me say that you must see the Fabulous Follies Show in Palm Springs. Everyone in the show is between the ages of 55 and 84. It has been playing for 23 years and this is their last season. Its last day is May 18, 2014. This really is a DON'T MISS SHOW.

Indio Worldmark has many amenities. Washer/Dryer, Full kitchen, Balcony, Elevators & Luggage Carts. On the property it has 2 large swimming pools, 1 toddlers pool, 4 jacuzzis, and a lazy river. The grounds are beautiful with birds, ducks and rabbits and palm trees, plants and flowers that are very appealing to the eye. They also offer a movie theatre, game room, workout room, wine & cheese socials, activities for children, mini mart, basketball and tennis courts, a child's water play area and several playgrounds. This is our 2nd visit.

On our first visit, we encountered a VERY AGGRESIVE Sales Presentation. This time it was the same thing plus, we were given a room on the 3rd floor of the Check-In building. We were directly under the Sales Department which was extremely noisy. It really sounded as if they were moving furniture and running around all day long which started everyday at 7:00 AM. Avoid the Sales Presentation and the 3rd floor and you will have a great vacation.

Room Tip: If you want a Balcony with sun, ask for it. Many units are full shade. Avoid the 3rd floor of the C...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Manager at WorldMark Indio, responded to this review, January 7, 2014
Thank you for choosing our resort for your recent trip to the Coachella Valley and for sharing your review. Please accept our apologies that you found our sales team to be aggressive, we will review your thoughts with our team.
We were happy to read how you enjoyed our service and resort offerings, it is our goal to provide memorable vacations for all of our guests.
Thank you again and we look forward to being of service in the very near future.

Eric Hill
Assistant Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WorldMark Indio

Address: 42151 WorldMark Way, Indio, CA 92203
Phone Number:
Location: United States > California > California Desert > Indio
Amenities:
Kitchenette Spa
Hotel Style:
#2 Green Hotel in Indio
#2 Top resorts Hotel in Indio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — WorldMark Indio 3*
Number of rooms: 436
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Also Known As:
Worldmark Indio Hotel Indio
Worldmark Hotel Indio
Worldmark Resort Indio

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