First of all, we were not interested in the "resort" aspect - just wanted a conveniently located, nice and quiet hotel to stay while we venture out into desert and to Salton Sea. This was not the right choice.
The rooms all look the same, 80s decor on the ok side, this boring californian middle of the road look.
Bathroom ok, nice produces and all is clean. Seperate toilet.
Off main street (little traffic noise)
Public areas are impressive and well kept (great carpets etc)
Restaurant is said to be one of the better ones (good food is a major problem in the area)
Staff is rather nice
Parking is ok
The bed is really comfortable
Nice (although I don't care):
They have spa, gym, and the pool area looks good/large
One may not like that in the pool area, cheap keyboard music is constantly playing
The first room was terrible. Is that a "luxury" room, with a view exactly to a staircase (photo)?
At 1:30 and again at 3, people waiting for their cars or just hanging out started shouting and/or singing songs, this went on for 10 minutes and no personnell disturbed them (finally a guest yelled shut the f. up).
We asked for another room and moved to the 6th floor. That room gets food smell from the kitchen ventilation system. Personnell sprayed some stuff and it was ok for a while, but in the evening the whole bathroom stank of garlic.
Though that room has kind of a view, you can't use the small balcony because it faces the main ventilation - very noisy.
Room overlooks the golf course? What golf course? The construction site? Oh well.
Another problem is the bill,
anything you touch or move in the fridge will be charged to your room bill, so you need to control every item when you check out and tell them to take the items out again.
Wouldn't stay there again, there was a place I liked better in Desert Springs.
- Also Known As:
- Renaissance Esmeralda Hotel Indian Wells
- Renaissance Esmeralda Resort And Spa
- Renaissance Esmeralda Resort
- Renaissance Indian Wells
- Indian Wells Renaissance
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