Out of our annual tropical vacations, the Renaissance shined above all the rest. From the minute we arrived in Indian wells, and found our hotel (which was very easy) and the friendly staff and celebrity guests who were both at valet entrance upon arrival, it was really a great experience right from the start. This upscale hotel has the best service we have ever experienced, every single person from the valets, front desk, the restaurants, lounge and housekeeping were all over the top with friendliness and personality. Our room was also modern, unqiuely designed and had a wonderful view of the pool. It was also quite large and comfortable and you couldnt even hear the nearby highway.
Tony in the lounge went above and beyond to make my husband's birthday and our overall experience truly special and memorable. We dined at all of the restaurants on site and really enjoyed our fine dining experience, the healthy breakfast menu and our nightly visits to the comfortable, open lounge area.
The hotel caters to golfers and vacationers but it has a lively environment and a great pool for families as well. The hotel was filled with a wide range of celebrities, pro golfers, snowbird travellers, couples and families over the 5 day stay, and it had such a postitive great energy, everyone staying there seemed to be in good spirits the whole time. We have stayed at many upscale hotels in the caribbean and across canada and the US , but this hotel is one of the best.
Our Golf experience was also second to none. Indian Wells golf course was beautiful, picturesque and a welcoming fun challenge on the trip. Even being a barely average golfer, the course was just the right amount of challenging and was still a lot of fun.
We had never been to palm springs before, it truly is a warm, inviting oasis in the desert and such a peaceful, laid back city. We absolutely loved it. The shopping is second to none (even compared to vegas) and designer consignment was also a welcome and wonderful shopping experience. The only real surprise we had was taking the aerial tram and finding cold air and snow up at the top, we weren't quite prepared for that, but the view and the ride up were great.
We highly recommend a weekend getaway from the winter to palm springs at the Renaissance Esmeralda
Ask for a top floor pool view room. The view is great! These rooms are a bit of a walk from the ele...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your wonderful comments! We are so pleased to hear that your visit to our resort was a highlight and delighted that you had a chance to explore our awesome desert community and discover some of our very favorite things to see and do. We will pass on your kind words to Tony and a belated Happy Birthday to your husband!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.