We had a blast! The 7 pools were perfect to escape the 110 heat! Actually, we never really felt hot, since we were planning on being in our bathing suits all day.
Our room was perfect, a king and a queen couch bed. Flat screen, dvd player, fridge, tub & shower. Clean and just what we needed to escape reality for a long weekend. It was crowded, but we expected that for Labor Day weekend.
-Location. We usually stay at the Renaissance Esmeralda, which in my opinion is a better hotel, and has better/cheaper food. But this was nice, none the less. Out of the hustle and bustle of downtown.
-I really liked the pool situation at the Hyatt, though. Since there were so many to choose from (1 adult pool with swim up bar, 2 tot pools, a jacuzzi, waterslide/landing pool, and 2 main pools (one cooler than the other - VERY SMART INDEED), there were always available lounge chairs. Again, remember this was Labor Day weekend.
-The waterslide, cheap flotation devices for sale, lots of activities by the pool for guests, free popsicles for the kids, free water/ice stations everywhere, etc...
-The service was pleasant, and prompt (brought us a DVD player, extra comforter and bed rails within 10 mins of requesting them).
-The room was quiet, clean and the bed was awesome! The air conditioner worked perfectly, and the water pressure was great.
-Early check in (noon), and late check out (1:30pm) on a holiday weekend. Nice!
-They had complimentary mountain bikes to bike the many paths on the property. Lots of kids were doing this.
-Fees: I'd read about the extra fees: "hotel fee" of $23/night, in addition to the $10 self park fee per night. I didn't expect the random $2.30 tax each day, nor did ever fully understand what it was for. So the great price I got was actually $35 higher per night. I would have stayed at Renaissance Esmeralda had I really thought about it, but I also wanted to try something new, and the waterslide was a seller for entertaining my my 14 year old daughter.
-Dining (mediocre and expensive) Lentana restaurant. Limited menu, very overpriced. Said that it was 4 star dining. I give it 2. 2 adult dinners, 2 glasses of wine, and 1 kids meal came to $120.00. Slow service. Room service (breakfast): crab cake benedict (just ok for $25), eggs over medium (overcooked), kids pancakes, and kids scrambled eggs, a side of bacon and OJ's all around came to $100! Should have taken the drive to IHOP 2 miles away. It would have tasted better and cost around $40 tops!
We learned our lesson fast, and went to the store for sandwich fixins and snacks! We also went to our favorite local place (Fisherman's Market & Grill in La Quinta). Next time we'll dine in town both nights. We've been wanting to try LG's or the Chop House anyways.
-Cabana rental: I rented a cabana for the full-day on Sunday as it was Labor Day weekend for $50. It was a TOTAL WASTE OF MONEY! The tent was HOT, and too far away from the pool to enjoy. There was no breeze, and it seemed a little ridiculous to have a TV at the pool anyways. I was mainly worried about space and too much sun/heat. But as it turned out we didn't even use it since we found pool front seats with umbrellas and a breeze! Live and learn.
Overall, this is a very family friendly hotel. Also, it's great for couples, as they have their own pool to escape the kids!