We were guests for 10 nights at this Resort. It was fantastic! From the time we checked in to the time we checked out we had first rate service. What a team they are. They made you feel very welcome and would do just about anything for you. The room, we had a penthouse suite, was immpecably clean, spacious and up to date. The master bathroom was huge. We enjoyed an extra large closet, double sinks with plenty of counter space, a large bathtub with separate shower and a separate toilet area. The beds were comfortable with many feather pillows piled on. If you are not a fan of feather pillows, my husband is not, they will bring you foam pillows. My son had forgotten his laptop charger and they brought an entire box of assorted chargers to us to pick one that would work. The service is phenomenal. If the room wasn't enough to impress you the service certainly was! We had access to the Regency Club and the food and service there were outstanding. The staff here are well trained and very professional. All in all this is a must stay if you are in the area. I highly recommend the Hyatt at this location and would definitely stay again!