We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Relaxing stay.” 4 of 5 stars
Review of Hyatt Regency Indian Wells Resort & Spa

Save Saved
You added Hyatt Regency Indian Wells Resort & Spa to your Saves list
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hyatt Regency Indian Wells Resort & Spa
4.0 of 5 Resort   |   44-600 Indian Wells Lane, Indian Wells, CA 92210   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Advance Purchase 15% Off
Ranked #1 of 4 hotels in Indian Wells
GreenLeadersBronze level
Oxford, United Kingdom
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“Relaxing stay.”
4 of 5 stars Reviewed September 20, 2013

Stayed for two nights with family.

Have stayed on a number of occasions in the Palm Springs area and this was the best Hotel by far.

Check-in was very efficient and friendly like all the other staff at this resort.
The room was very spacious with good amenities, sadly the furniture looked as it had been cobbled together, with different styles.
Our son loved all the swimming pools and especially the water slide.
Would definitely look to stay again if in the area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

981 people have reviewed this hotel

Traveler rating
    402
    353
    126
    70
    30
See reviews for
306
292
36
158
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Kent
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 20, 2013

The rooms are modern, clean and spacious (like a mini suite) with good size balcony overlooking the pool or outside areas. I've stayed here twice and would probably again, although the first time I was here it was rammed especially around the pools (lots of them) but I think that's because it was a holiday weekend. I found the staff on the whole friendly and helpful, but there could have been a better choice of food at the bar. It was a very limited menu and over priced which is a shame if you don't want a full sit down meal in the restaurant. Just watch out for the extras - resort fee, daily parking charge etc. There was a problem with an unexpected room service charge on my bill at exit, but that was quickly resolved.

Room Tip: Ask for a room overlooking the pool or front of the hotel. I should imagine the car park view wouldn...
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham,NJ
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 17, 2013

This has been my 5th visit to this property in the past 8 years. The first visit was great, loved most everything about the place, except was a bit noisy looking out over the pool. The spa was great, and enjoyed the plunge pool a lot. Each time to go back, the quality of the hotel goes down. This last visit will probably be my last. I found the adult pool dirty (bugs and hair in the water). Garbage from the night before (beer cans and wet napkins) were all over. I got to the pool around 8:30 before the hot sun and crowd, but the place wasnt cleaned up until the waiters arrived around 11. Clearly this isnt the world class hotel I have loved in my first visit. Add the $10 to park, $23 to use the facilities and $20 to use the spa pool, I am sure other hotels for the cost are a better value.

Room Tip: the family pool seems to be a better place to spend your day, much cleaner. Also some of the 'ad...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 13, 2013 via mobile

It's a good hotel with large rooms. The hotel also has seven pools. We always stayed at the adult pool, which should be cleaned more often. There were a lot of bugs in the pool (even a cockroach). There were more guests complaining about it. We also thought it was too cold in the hotel even though it was very hot outside, you had to wear a warm sweater inside the hotel. The rooms were a bit outdated compared too the lobby and the restaurant. The hotel has a nice restaurant and bar.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2013

I have been visiting Palm Springs for the past 20 years, and this hotel has the best customer service in the desert. I bring the family to Indian Wells about twice a year and this is where we now stay exclusively. We stayed at La Quinta also, but the Hyatt has upped their game in customer service and we have noticed.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2013

We've stayed at this property on six diffrent occasions over the the past six months and found the overall hotel very up to date, fresh and clean. All of the staff is super friendly and the room floor plans are well above average. Andrew at the front desk is outstanding and a very good team leader. Stella, in the Lantana resturant goes out of her way to serve you a meal.

Room Tip: Request a Regeny Club room and visit the Regency Club lounge to meet Lissette, the concierge for any...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 9, 2013

My wife and I stayed at this hotel last week as part of our honeymoon in the USA. The staff were super friendly and very helpful. We came in on the Labour day weekend and they handled the crowds very well. We actually booked the Hyatt at Palm Springs (by mistake) and the 2 hotels made a generous swap, very grateful. We love the adult pool and the quiet location. Dinner in the restaurant was nice, good wine list and the rib eye is excellent. I like that the mini bar is empty and you can purchase your own suppliers from the hotel shop. The gym is really good (for a hotel) and they tell me the gold course is great too. The rooms are big and spacious, such a nice change from New York ! Yes its a little far from the Palm Desert shops and Palm Springs, I would suggest they offer a shuttle bus as well as to the outlet stores (even for a small fee). Otherwise we loved it and will be coming back. Patrick O'Connor

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hyatt Regency Indian Wells Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Indian Wells Resort & Spa

Address: 44-600 Indian Wells Lane, Indian Wells, CA 92210
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indian Wells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Indian Wells
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Indian Wells Resort & Spa 4*
Official Description (provided by the hotel):
Hyatt Regency Indian Wells Resort & Spa is a renowned Indian Wells resort situated on a 45-acre desert oasis. We offer delightful Indian Wells, California resort activities to occupy your days of leisure in whatever way pleases you the most. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Expedia, Booking.com, Tingo, Travelocity, getaroom.com, BookingOdigeoWL, Venere and Otel so you can book your Hyatt Regency Indian Wells Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Grand Champions Resort, Villas Hotel Indian Wells
Hyatt Indian Wells
Indian Wells Hyatt

Owners: What's your side of the story?

If you own or manage Hyatt Regency Indian Wells Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;