This was my 10th or 11th stay at this resort over the years and most of those stays have been quiet and pleasant. Granted, most of the stays were at off-peak times like the summer and weekdays. However, this past stay on a Friday night was what the Director of Security called "The Perfect Storm"! There was a large college fraternity staying there along with four wedding parties, so I was told that over 200 college-aged kids were there, ready to party and get wild. And party they did! They partied and made lots of noise all night long! Yet despite numerous complaints about the noise, no one was kicked out, much to the dismay of some of the staff and guests that I spoke to. I was told that there were only two very young and inexperienced security guards on duty that night. To make matters worse, my bed was full of food items and hairs of all different sizes and colors when I pulled the comforter back! There was even a hole in the sheets. And one of my bath towels had a brown stain on it!
It was one of the worst hotel stays I have ever had anywhere. I am so sad because this has been a nice place of rest and tranquility for me many times in the past. I even wrote a nice review about this resort last year. But this troubling experience has ruined it for me and left a bad taste in my mouth.
- Also Known As:
- Hyatt Grand Champions Resort, Villas Hotel
- Hyatt Grand Champions Resort, Villas Hotel Indian Wells
- Hyatt Grand Champions Resort
- Hyatt Indian Wells
- Indian Wells Hyatt
- Hyatt Grand Champions
- Official Description (provided by the hotel):
- Hyatt Regency Indian Wells Resort & Spa is a renowned Indian Wells resort situated on a 45-acre desert oasis. We offer delightful Indian Wells, California resort activities to occupy your days of leisure in whatever way pleases you the most. ... more less
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