I've visited In and Out dozens of times. The food is always the same... and I like it. However, the burger competition is heating up in Orange County with Five Guys, Umani, etc.... so In and Out is no longer the stand out burger joint. They have a lot of things going for them... efficiency, freshness, price and consistent products. So you know what you're getting beforehand. The shakes are great and you get a lot for a fair price.