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“Obstructed Ocean Views: Construction Site & RV Park & Oil Rigs” 3 of 5 stars
Review of The Waterfront Beach Resort, A Hilton Hotel

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The Waterfront Beach Resort, A Hilton Hotel
4.0 of 5 Resort   |   21100 Pacific Coast Hwy, Huntington Beach, CA 92648   |  
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Eat, Sleep, Surf and Park
Ranked #4 of 19 Hotels in Huntington Beach
Certificate of Excellence 2014
GreenLeadersPlatinum level
Truckee
1 review
“Obstructed Ocean Views: Construction Site & RV Park & Oil Rigs”
3 of 5 stars Reviewed October 27, 2010

The hotel is nice, somewhat friendly service. The beds are fabulous. We went to this hotel for great sunset ocean views and leisure time by the pool. The unfortunate experience we had was that they had events by the pool four out of the five days we were there. They clear away the chairs in that area, the ones that face the ocean view and get the afternoon sun. They had two weddings on the Saturday we were there and corporate events: buffet and tables right by the pool. In eating at the hotel restaurant, you are viewing these events...no getting away from them. One thing I did not realize before going to this hotel, but is good information is they allow dogs/cats. The beach is beautiful along the boardwalk and you can give hotel restaurant a miss by going into town about a ten minute walk. The pool would have been very nice if they held their events somewhere else on the hotel premises...this was an absolute disappointment causing us not to go back or recommend anyone.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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984 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kehl, Germany
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2010

This hotel is located very close to the beach in Huntington Beach. The hotel is in walking distance to down town Huntington Beach with a nice selection of restaurants different levels.
The hotel offres nice rooms with a great view to the sea. I'd recomment to book a sunset romm as this gives the best view with Huntington Beach bridge.
Breakfast and dinner in the restaurant in the hotel is very good. The pool is nice and staff very helpful and proactive.
Hotel parking is quite high. A great place for holidays even if the prices are quite high.

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Heidelberg, Germany
Top Contributor
97 reviews 97 reviews
53 hotel reviews
Reviews in 47 cities Reviews in 47 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 23, 2010

We stayed there for the second time and had the same overall nice experience. The welcome was exceptionally warm although the room key machine had stopped working so the bell boy had to bring new guests to their rooms many, many times that day (and was still smiling and laughing). The pool area is not very big but nice, the gym could be improved (some machines are out of order) but is sufficient for a halfway decent workout. Running or walking along the beach is better anyway :). It's only a 2 minute walk to the beautiful and never crowded beach and you can rent bicycles and go on nice rides to Newport Beach etc. Valet parking is expensive as in most hotels but the staff are very efficient and helpful! It' a very quiet hotel and the room was nice and clean. We'll definitely be back.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with clever-hotels.com

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Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 17, 2010

We stayed here because we were going to Disneyland, but still wanted to be beach accessible and "vacation" like. It was the closest beach to Disneyland. It is a great location and beach, unfortunately the weather wasn't "typical" California weather.

The hotel itself is right on Pacific Coast Highway and just a 10 minute walk to Main Street, Huntington Beach. Comfortable, relaxing atmosphere. There is a nice pool and gym at the hotel. The rooms are clean and spacious and all have balconies with views of the beach. We stayed in a King room with sunrise view.

The hotel staff were friendly but not very helpful when it came to options/suggestions to getting around (ie. Disneyland and South Coast Plaza) We didn't rent a car because I don't really want to deal with the stress of driving in LA, traffic, and parking. I don't think it's a vacation if I have to stress about this. We asked about getting to Disneyland and even asked if they could schedule a shuttle of some sort rather than taking a cab. The lady's response at Concierge was, "we don't really do shuttles to Disneyland, only the hotels around Disneyland do that." Their only other suggestions were a cab or driver services. We opted to take a cab because they said it would only be about $40, but it ended up costing over $50. The driver services they quoted was to be $54. So basically it costed us about $100 getting to and from Disneyland alone.

We then asked about going to South Coast Plaza from the hotel. They said it would be around $42 by cab, which didn't really make sense because it was about half the distance getting to Disneyland. Again, no other suggestions to get there otherwise. it cost us about $30 to get there, so about $60 round trip only to find out that there was a bus with a stop right beside the hotel (#173), it's even called South Coast Plaza, that costs about $3 each way. You'd think they would've said something to us?

Luckily I scheduled a shuttle for pick-up from and to the airport from our hotel with Supershuttle. They are a great value and good service! It only cost $38 each way for 2 people. I highly recommend Supershuttle if you plan on going to LA.

In any case, we spent about $200 just on cab fare and are very unhappy with the staff at this hotel because they weren't very helpful in this regard. This trip really confirmed that LA isn't a place to travel without a car and wouldn't be my first choice in terms of a "vacation" spot. I would still recommend this hotel for its location and amenities, but the staff could definitely improve in service.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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San Diego, California
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 14, 2010

I have mixed feelings about the hotel after our recent stay. We went for a business conference, and had no problem checking in or getting to our room. Staff was pretty friendly and attentive. The room was amazing - not a single complaint, and it was beautiful. Not sure if it was worth the $250 a night my company paid, but the room was really nice. The king bed was wonderful. There was plenty of space to do work with and plenty of space to lounge around, and the decorations were beautiful. Didn't even consider room service; the menu was outrageously overpriced. (Drinking one of the bottles of water will set you back $7) Our company had a breakfast and a lunch here ($30 and $50 a plate) that were mediocre and way overpriced. The ballrooms/meeting rooms we met in were fine, but nothing special. Now for the bad - on Saturday we checked out of our room at noon and our conference ended at 4. My wife, not part of the conference, decided to lay out by the pool as there was a live band playing. She was treated badly by staff and nearly kicked out for "not being a guest" since we didn't have a room that night. The pool wasn't even busy, and she wasn't doing anything but minding her own business waiting for someone at a conference which my company was paying through the nose for. The worst part of our experience - after the conference ended we went to get our vehicle from the valet service (which was $24 a night!). There was a fair size line as our conference had just let out and a few people were arriving for a wedding, but nothing too crazy. We asked the desk to get our vehicle. We patiently waited for a half hour, and asked the desk again. They had misplaced our keys. We watched people get their cars, and others who were still waiting like us get frustrated. We went again to the desk and they still didn't know what was going on with our vehicle although they found the keys. Anyway, it took a total of 1 1/2 hours to get our car from the valets!!! Frustrating, bad experience. So, in our experience, the rooms are great and everything else is mediocre and overpriced.

  • Stayed September 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Florida
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 9, 2010

Our room was clean & nicely decorated. The bed was very comfortable which is vey important to us. The balcony was large enough to sit & enjoy the busy beach scene.
We were disappointed that they still charge for wireless.

The restaurant is quite noisy & the service a bit slow but the food (we only had one lunch there) was pricey but delicious!

All in all we would stay there again. Every employee we met was friendly & helpful.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Charlotte
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 25, 2010

I don't think this place is worth the money you pay for it. Rooms are clean and have good mattresses, but the furniture is dated. Charging for internet is so 1990s. They even charge by minute if you use their business room (in addition to per page printing charges and such). The restaurant menu was bare minimum and I did not like whatever I ordered. Tastes were very bland. Also no option of self parking. So basically you pay 24$ for parking and then in addition have to tip the valets everytime you get your car in and out. It is a wannabe 4 star place, but it is not really one. Service of the employees in general was good though. If internet/business room was free and if it had self parking option at a reasonable price (like 15$ per day) I would have given this hotel 4 stars. Those two things are very important for business travellers like me.

  • Stayed September 2010, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Waterfront Beach Resort, A Hilton Hotel

Address: 21100 Pacific Coast Hwy, Huntington Beach, CA 92648
Phone Number:
Location: United States > California > Orange County > Huntington Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Huntington Beach
#1 Green Hotel in Huntington Beach
#2 Family Hotel in Huntington Beach
#3 Romantic Hotel in Huntington Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Waterfront Beach Resort, A Hilton Hotel 4*
Number of rooms: 290
Official Description (provided by the hotel):
The Waterfront Beach Resort, a Hilton Hotel is located on the picturesque coastline of Southern California, in the heart of Surf City USA™ in Huntington Beach, California. Book a room or oceanview suite and enjoy proximity to Disneyland(R) Resort, Knott's Berry Farm and the Aquarium of the Pacific. Join us for lunch or dinner at the famous Shades Restaurant. ... more   less 
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Also Known As:
Hilton Waterfront Beach Hotel Huntington Beach
Hilton Huntington Beach
Hilton Hotel Huntington Beach
Hilton Waterfront Beach Resort

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