Let me qualify that I stayed on the harbor side and I would recommend that you stay on that side if possible. PCH is noisy and the front would be noisy. Sunset Beach is a nice beach community with the beach a very short walk from this hotel and access to Bolsa Chica a very short drive or walk if you dont mind the distance. The room was very nice. The bathroom was a little small but not an issue. The bed was nice. The microwave did not have a receptacle to plug into but I didnt complain. The balcony is large enough for 4-6 people to sit on and it has a nice view of the sunrise and the back bay area and is covered so you could sit out there in bad weather. Their was an issue with the points I was using for the room and the front desk person took care of the problem immediately and without being asked. i was very impressed with the customer service. I stay in hotels 60 to 70 nights a year and this place really impressed me for a Best Western and for customer service.