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“Wonderful Hotel” 5 of 5 stars
Review of Hyatt Regency Huntington Beach Resort & Spa

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Hyatt Regency Huntington Beach Resort & Spa
4.0 of 5 Hotel   |   21500 Pacific Coast Highway, Huntington Beach, CA 92648   |  
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Ranked #1 of 19 Hotels in Huntington Beach
Certificate of Excellence
GreenLeadersSilver level
Stratford, Canada
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Wonderful Hotel”
5 of 5 stars Reviewed March 25, 2014

My family and I just returned from California. We stayed at the Hyatt Regency Huntington Beach for two nights and loved our stay. The rooms were well appointed, clean and large enough for 4 people (two adults and two teens). The hotel was in a perfect location across the street from the beach. It was within walking distance of the peer. We did not use the spa, but the pools were excellent and heated well enough that even though it was chilly, we were able to comfortably swim.
We were given a resort voucher upon arrival as there was a mix up with our rooms and the view was very nice. Restaurants were well run and food was good. I would recommend this hotel to anyone.

Room Tip: Ask for a partial view to pay less and you will still see the ocean.
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, April 7, 2014
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,852 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (423)
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jjd15
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 25, 2014 via mobile

My husband and I just returned from a 3 night stay at this property. We have stayed at the neighboring hilton property in the past and it is not even comparable. The Hyatt just has more to offer from a resort perspective. Their fitness center is one of the best I've been to in a hotel. The spa access that is included in the resort fee was by far the best 'amenity' of the entire resort. There are separate large areas for men and women that include locker rooms, showers, relaxation room, spa, sauna, and steam room. Fresh juices, water, tea and coffee is offered, as well as snacks. Cool towels outside the sauna and steam rooms and cozy robes are a part of the experience. I spent two mornings at the fitness center and then used the spa facilities immediately after. It was heaven. I would come back to this hotel simply because of this.

Service, with one exception was exceptional. Housekeeping always greeted us with a smile and 'hello', servers were so kind and genuinely seemed to like their job... Valet, spa attendants, and bellman made us feel welcome and comfortable. The front desk staff when we checked in was great. Candace gave us two room options on a map based on our reservation 2 queens versus one king bedroom which we preferred and had reserved. We made our choice and suddenly the rooms became "unavailable". She said all the rooms "disappeared". Made me a little nervous that somehow they gave our room away. She disappeared to the back for a few minutes, talked to her boss, and returned with an upgrade to the club level. Same type room, just with the addition of access to the food and drinks offered on the club level. She explained the amenities and gave us the letter that explained the complimentary food service times. We checked in at almost 9pm so we were grateful for the room and access.

The next morning our keys did not access the club. All we were there for was coffee at that time as we had breakfast included in our rate and planned on eating in the restaurant. We went down to inquire for future access and the lady at the desk was quite rude about it and acted like we were trying to pull something. She stated, "Well you weren't supposed to get club access so she probably just put you on that floor with out the club access." We again explained what happened the night before and who checked us in and she very abruptly told us, "well she didn't write any notes here. I will ask her about it later. But that's fine, I will fix your keys". We may be over analyzing the situation but when hearing our story a simple, "I apologize, let me get you new keys." Would have been appropriate. We were kind of taken aback by her response as Candace made it very clear the night before. Not a huge deal but still stood out as she seemed to be 'accusing' us of trying to pull something on her.

Aside from that interaction, service was perfection. Good food at the restaurant although the area is badly in need of the new restaurant that should be opening in the spring. There just didn't seem to be a plethora of nice dinner options in the area. Construction was very obviously going on just below our room on what appears to be a mostly outdoor restaurant. The pounding, banging, and loud noise before 8am on a Saturday vacation morning was only slightly annoying. ;). When everything else is so great, how could we complain? It stopped eventually so I'm sure someone made a phone call. :) Sitting on the balcony was interesting with 6 guys working a few floors below. Now that I think about it, maybe that is why we suddenly got 'upgraded' to regency club level!! Haha.

The pool food was mediocre. Stale chips didn't really phase us two drinks in, however. We spent our time at the main pool which is beautiful but also took a peek at the kids pool as we would likely bring our kids back another time. It looked like a blast with water slides, wading pools, it's own food service, etc. Nicely done, Hyatt. You even make us want to come back as "parents"! Our 3 young kids would love it.

Rooms were nicely done with comfortable beds. Great little nooks through out the property to sit and enjoy the surrounding areas.

Overall, an amazing trip to Huntington Beach and we cannot wait to come back and stay at the Hyatt.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, April 7, 2014
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside, California
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 22, 2014

My wife and I along with some good friends were able to obtain VIP a experience & seating to see smooth Jazz favorites, Peter White, Mindi Abair & Rick Braun. Not only was the Christmas concert excellent, so were the accommodations at the Hyatt Regency Huntington Beach. It's a beautiful resort with excellent staff, particularly Rebecca at the front desk. The grounds are well manicured with beautiful plantings and lots of color. Our room and bed were very comfortable and nicely decorated. The brunch the next morning was so good I had to be careful not to over indulgence. Well worth the price. An incredible experience. My friends and I have talked about that weekend and plan to do it again in 2014. Thanks Hyatt.

Stayed December 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, April 7, 2014
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provo, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 19, 2014

We stayed here once when we were visiting family, there was a miscommunication about our room reservation and my Dad complained about the inconvenience (he is a pain when it comes to customer service, so I was surprised by the patience the staff had). We ended up getting upgraded to the Presidential suite and it made our weekend! Beautiful view, wonderful landscape and fun pool.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, April 7, 2014
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 17, 2014

We came to Huntington Beach after our Disney stay for the kids and since they love the beach, my fiance knew this was a great beach to go to.
I saw they had waterslides at the pool and knew our boys would love it, also the pools are heated.
Now normally when you stay at a hotel with "heated" pools you wonder who the hell is heating the pool? someone breathing on it and they call it heated? Not in this case...these pools were about 82-85 degrees.
AMAZING!!
When we got there the room wasn't available, but the lady found one that would accomodate, she said it would not have much of an ocean view, but in actuality it did, it had a view of the ocean and one of the pools.
The staff from the moment we pulled up were extremely accommodating and warm. Made us feel right at home.
As the sunset we went toward the eateries on the resort, and they have fire pits, then the store by the fire pits sell SMORES KITS!! The kids had an absolute blast!!
it was so much fun.
when it was time to leave and valet pulled the car around when we got in, there were two bottles of cold water in our cup holders.

I cannot put into words how amazing their customer service was. Absolutely phenomenal.
I can't imagine staying anywhere else

The room was very clean and updated with modern decor/furniture.

the grounds are absolutely beautiful

Room Tip: get an "oceanview" room or a view of the the pools. even with a pool view, you can still...
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, April 7, 2014
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed March 17, 2014

I was at this hotel for a conference and it really felt like a getaway. The facilities, the view and location were perfect. Only a 15min walk along the beach to get to downtown. The staff were incredibly helpful and sincere. The property is large so I had a bit of a walk to get to my room from the lobby but I didn't mind because the property is gorgeous so it was a pleasant walk. I had an ocean view room and even though I faced the street and ocean, I didn't hear traffic noise at night. The food here was great and the conference rooms were good for what we needed. Even though I was there for work, it really felt like a getaway.

Room Tip: Get an ocean view room!
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, April 7, 2014
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendora, California
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 16, 2014

Like most of the Hyatts this is a great property, for us close to home only about an hour
away, by car or a long bike ride down the bike trail from Azusa along the 605 frwy.
Two fantastic pools, one mostly for kids with water slides and a great bar for the folks,
another larger pool mostly for adults and a little less noise, another area with a few
hot tubs, and of course the spa.
The resort fee you pay also includes entry to the spa and work out room. There are
gender specific sides to the spa so you can't really enjoy them together but still so nice
so relaxing, a salt water hot tub, steam room, dry sauna, relaxation room, all these included
with your stay.
Wonderful room, clean, quiet, well appointed and even the "partial" ocean view was really nice.
All this and right across the private bridge to the beach, and a 15 min. walk to the Huntington
Beach pier and downtown shopping area.
All in all this is a great place to stay, so relaxing, pleasant and beautiful.
Our one and only complaint was the the drink and food service out at the pool was terrible,
they forgot our order, we asked about it three time and finally told them to forget it, but in
their defense they brought it anyway and comped us for the two drinks and the humus plate,
that was really good.
We would and will be back to the Hyatt again, soon and often.

Room Tip: Any room on the ocean side has a view.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, April 7, 2014
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hyatt Regency Huntington Beach Resort & Spa

Address: 21500 Pacific Coast Highway, Huntington Beach, CA 92648
Phone Number:
Location: United States > California > Orange County > Huntington Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Huntington Beach
#1 Family Hotel in Huntington Beach
#1 Business Hotel in Huntington Beach
#2 Green Hotel in Huntington Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Huntington Beach Resort & Spa 4*
Number of rooms: 517
Official Description (provided by the hotel):
Located in a community also known as "Surf City, USA", the resort offers easy access via a pedestrian walkway to eight miles of wide beaches where waves crash and surfers reign. The magnificent Andalusian architecture, reminiscent of Spain's southern coast, and lush landscaping combine to create a sense of casual elegance and your own private seaside retreat. All rooms have private terraces, and most feature stunning views of the Pacific. ... more   less 
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Also Known As:
Hyatt Regency Huntington Beach Resort And Spa
Hyatt Regency Huntington Beach Hotel Huntington Beach

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