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“Stayed here on business and will definitely come back” 4 of 5 stars
Review of Hyatt Regency Huntington Beach Resort & Spa

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Hyatt Regency Huntington Beach Resort & Spa
4.0 of 5 Hotel   |   21500 Pacific Coast Highway, Huntington Beach, CA 92648   |  
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Ranked #1 of 16 hotels in Huntington Beach
GreenLeadersSilver level
San Francisco, California
Top Contributor
123 reviews 123 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
“Stayed here on business and will definitely come back”
4 of 5 stars Reviewed March 28, 2013

Stayed here for three nights on a business trip and will definitely come back next time I am in SoCal. Rooms were very nice size and very well kept. Hotel is located directly across PCH Highway 1 from the beach, if you open your sliding door you will hear noise coming from the street depending on what room you are in, but with the sliding door closed it's very quiet. They have a walkway (think bridge) that goes over the street to the beach for safe and easy access to the ocean which is very nice. The hotel is set up almost like a small complex with a little grocery store, bike rental shop, gift shops, some places to eat from formal to casual, spa, pool and event rooms. The staff was friendly and helpful and they do have internet access throughout the complex. Cell service can be a challenge as I have AT&T and got "no signal" when attending business sessions in the event area or even in some of the restaurants. Speaking of events, the event staff here was fantastic and extremely helpful, definitely top shelf! Would definitely come back.

Room Tip: If you have AT&T, cell service can be a challenge in some areas of the hotel complex.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
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English first
Adelaide, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 27, 2013

This was a great hotel but charging $25 per day for resort fee for use of pools,WIFI and amenties is a bit rich .The WIFI was only in selected parts of a $350+ night hotel and the extra fees were really off putting and the resort failed to take action on complaints buy many guests .

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
79 reviews 79 reviews
59 hotel reviews
Reviews in 48 cities Reviews in 48 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 26, 2013 via mobile

We came for a quick 3 day break from a tour and being cold. What a welcome break to be in such a beautiful suite in 70 degree weather. Loved the spa.....we spent lots of time there. The girls doing our hair, mani/pedis were a blast! Massages were great! Loved laying by the hot tubs. We relaxed and just drank, slept by pool and ran by the ocean.....how can life be better! Thanks for great room service.....wonderful recommendations to fab places to eat dinner. This is an anual trip for the four of us.....can't wait to return! Your staff from limo drivers to our housekeeper was delightful!

Stayed February 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, March 28, 2013
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and enjoyed a much needed break from the cold. We will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
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Irving, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 25, 2013

We stayed for eight nights for a convention and pleasure and were generally very pleased. Well kept, tremendous friendly service, nice rooms, etc. The grounds were beautiful, location great, and restaurants good but very pricey (breakfast for two regularly in the $50+ area). The spa was nice but extremely expensive.

The odd complaint? The thin water vapor that dripped from the faucets couldn't rinse a grain of salt off of a spoon. Forget trying to rinse your toothbrush or razor. No water pressure at all. A call to mgmt revealed that this was the expected performance.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, March 28, 2013
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you enjoyed your stay and we will be sure to share your positive feedback with our staff. Thank you also for bringing the water pressure to our attention.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princes Risborough, United Kingdom
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 24, 2013

This is the second time I am staying at a Hyatt property and my latest experience was superb. From the moment I handed my car keys to the valet staff right up until check-out, staff was genuinely friendly, helpful and listened with eager to every small question.
I stayed 5 nights at this massive hotel to attend a work meeting and our breakfast was served outside our meeting room. Healthy breakfast options came in abundant supplies and again, friendly staff was never far away to address any special requests.
I also had food at the Red Chair lounge and at the Californian restaurant with similar great food options. You've noticed that I only ranked 4/5 stars. Despite my overall success rating. Myself and my colleagues held a Monday morning meeting down by the pool. We ordered some coffees and teas and that order took around 45 minutes. Even though I wasn't too fussed about this, granting five stars would not be entirely justified. That said, for less than 300 dollars a night, I got a spacious bright and clean room, nutritious, tasty food and service that deserves an extra ''thank you''.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, March 25, 2013
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff. We're happy that you noticed our healthy dining options during your meeting and you enjoyed them. We have taken great steps to ensure that we are offering our guests nutritious meals at our restaurants and through our banquet service.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton, CA
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 22, 2013

I loved this place! If you want to feel special, definitely stay here. The staff service was excellent. We were only here for 2 days so we were not able to use all the ammenities it provided. My 8 year old son loved the kids pool area. It had 3 levels of water slides (life guard on duty - so the slides close early, not sure about summer months, but the pool area is open later), a pool for toddlers, a spa area, snack bar (It wasn't open while we were there, maybe in the summer), and a firepit (there are several on the property - Hyatt provided items to make smores, nice touch for the kids). There is also another large pool for the adults and teens to enjoy located in the center of the property. The kids pool area is located to the far left side of the property, so if you think you'll be spending a lot of time there, I would request for a room closer to that side as this property is huge.

Our "deluxe" room was located on the 3rd floor overlooking the large pool area and an ocean view. The bathroom was quite large. I think we could've had a small party in there. I also loved the walk-in closet, a "room" to put all of our luggage. There was also a small refrigerator (no freezer) and coffee machine.

Accessiblity to the beach was easy. There is a bridge that you can cross instead of crossing the busy PCH (Highway 1). We even had the chance to watch a surfing contest. I know there are a couple of restaurants in the hotel, but we chose to eat at other places in the city. If you like walking (15 minutes), there are a number of them located in a small downtown area. We ate at a local favorite for breakfast called the Sugar Shack. Good food, if you don't mind the wait. This place is somewhat located near other popular SoCal attractions (all depending on traffic - 30 min to Disneyland, 45 min to Downtown LA, 15 min to Queen Mary, 45 min to Santa Monica).

We are generally a family that travels on a budget, so this place was a splurge for us. The only things I would complain about is the "Valet only" parking. At $29 a night and tipping the valet everytime we wanted to fetch our car, that's pretty steep. I wouldn't mind not paying the $25 resort fee either. Two bottles of water and access to use the Spa area?? I wish it was optional. Although, whenever I saw housekeeping cleaning the other rooms, I would ask for extra bottles of water. I took advantage of that for our day trips and stocked up the fridge. All in all, I would definitely stay here again!

Room Tip: This property is quite large. If you don't like to walk, ask for a room closer to the lobby ele...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, March 25, 2013
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bodmin
Top Contributor
94 reviews 94 reviews
18 hotel reviews
Reviews in 54 cities Reviews in 54 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 20, 2013

Excellant hotel, very large with two pools Spa and fitness room. Restaurabt and shops.
Rooms are large and comfortable with coffee machine and fridge. Bathroom with batt, but I found the washhand basin to high.
Pool is great with plenty of towels, sun beds, bar, heated tub. Spa is first clase with wet & dry steam rooms, salt water hot tub, relaxation room and terrace. tea & coffee.
Valet parking $29 per 24 hours. There is a computer genarated map of the area in the lobby with whats on in the hotel. Shuttle bus into Huntington beach $3 return; see the valet.
A Walmart is about 15 min walk up Beach Drive and buses run along pacific Highway.
Tour buses & hire cars can be organised by the conceige.
Food is expensive for what it is but comparable with similar hotels.
There is an automatic $20 per room per charge. for the pool & spa regardless of if you use it or not.
Bath robes are supplied.
The hotel is about 15 minutes walk along the beach promonade into Huntington Beach, a hotel bridge crosses the Pacific Highway.
This hotel is priced to keep it a little bit exclusive.
There are gas fire pits about which are nice. A Bar, pool table and lounges.

Room Tip: A room between the main pool and spa makes it easy in your bath robe. If you like proper English te...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehodges, Manager at Hyatt Regency Huntington Beach Resort & Spa, responded to this review, March 25, 2013
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you enjoyed your stay and we will be sure to share your positive feedback with our staff.
At Hyatt we pride ourselves on providing authentic hospitality and superior service and we thank you for choosing Hyatt Regency Huntington Beach for your trip to Surf City USA. We sincerely hope that you are able to visit us again soon.

Surf City Regards,
Eron Hodges
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Huntington Beach Resort & Spa

Address: 21500 Pacific Coast Highway, Huntington Beach, CA 92648
Phone Number:
Location: United States > California > Orange County > Huntington Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Huntington Beach
#1 Romantic Hotel in Huntington Beach
#1 Family Hotel in Huntington Beach
#1 On the Beach Hotel in Huntington Beach
#2 Business Hotel in Huntington Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Huntington Beach Resort & Spa 4*
Official Description (provided by the hotel):
Located in a community also known as "Surf City, USA", the resort offers easy access via a pedestrian walkway to eight miles of wide beaches where waves crash and surfers reign. The magnificent Andalusian architecture, reminiscent of Spain's southern coast, and lush landscaping combine to create a sense of casual elegance and your own private seaside retreat. All rooms have private terraces, and most feature stunning views of the Pacific. ... more   less 
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Also Known As:
Hyatt Regency Huntington Beach Hotel Huntington Beach
Hyatt Regency Huntington Beach Resort And Spa

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