We are Hyatt Diamond so we expect a lot. Stayed here six nights recently and loved it. The service was excellent - restaurant staff, spa staff, concierge, and Shannon at the front desk - good job! The property is well kept and beautifully landscaped. It is right across the street from the beach walk. I was concerned about noise from PCH highway but somehow they have kept it quiet! Park across the street along the beach to save money. Bed was comfortable and decor was warm and inviting. Quaint shops including Gallery run by Peggy - stop in she is delightful.