We stayed here for 4 nights in June as a couple.
Valet and check-in were fine, the girl on reception was very pleasant when checking us in. The hotel was apparently fully booked when we arrived so we were on the 3rd floor with a view of the garden area.
The room was smaller than I expected it to be, we had 2 large suitcases and didn't really have anywhere to store them. There's was one small closet with little hanging or storage space. There was a small desk area next to the TV which made the room even more cramp. Strangely enough, the bathroom was very spacious. Much bigger than the average hotel bathroom which was weird considering the actual room was so small.
The hotel gym was also small, only 5 or so machines to use. Not much space to do any floor exercises.
The outside area of the hotel was very nice, there were 3 firepits which were lit at around 5pm. We enjoyed having a glass of complimentry wine and sitting by the fire (there's a wine hour for guests everyday at 5pm). Order the cheese board from the restaurant to enjoy with your wine!The annoying thing was that out of the 4 nights we were there, for 3 nights this outside area was closed after 6pm for 'private functions'. This was very disappointing, as a paying guest I would expect to have full use of the hotels facilities.
I was very suprised that there was no free wi-fi in the hotel, not even in the hotel lobby! I've stayed in a hotel without free wifi in the lobby. If you need internet access you can go to the business centre and gain access for 20 minutes for free.
It was my husband's birthday during our stay, so in the morning I requested for a cake to be sent to our room at 6pm when we returned to our room. When we actually returned, there was no cake to be seen, reception had forgotten about it so I called to remind them and it was sent up 30 minutes later.
We ate at the restaurant on my husband's birthday, the food was good but overpriced. I ordered the duck which was ok, we had the Campfire thing for dessert which was awful - way too sweet for my liking.
The location of the hotel can't be beaten, it's right on the Pacific Coast Highway opposite the beach. Valet is very expensive ($24) but I couldn't find alternative parking anywhere, the public carpark next to the hotel charge around $20 as well!
After reading the great reviews on here I was looking forward to staying at this hotel during our tour of California. However, I was a little underwhelmed by it all to be honest. Maybe my expectations were too high. We were on our honeymoon and stayed in 8 hotels in California/Hawaii over 3 weeks and this was the only hotel which didn't recognise the fact that it was our honeymoon. Every other hotel congratulated us when we checked-in at the very least. I was disappointed with the hotel staff considering they've been praised so highly on here by other guests. There isn't a massive choice of hotels in Huntington Beach, so maybe that's why Shorebreak is ranked so highly on here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 13, 2013
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Thank you for choosing the Shorebreak Hotel as one of the hotels you visited on your honeymoon. It sounds like it was quite a trip from the UK to so many destinations in California and Hawaii. California and Hawaii have beautiful landscapes and I am glad that we were able to be a part of your romantic adventure. The atmosphere of Huntington beach can definitely play to both, and we are lucky to have our location right in the midst of it all. I would really like to apologize for the inconveniences you experienced at our hotel and that we did not acknowledge your special occasion. The Shorebreak is known for there customer service and attention to detail and I am so sorry that you did not have the experience that you were expecting. I know that the UK is a ways away from California, but I hope that on your next visit you will give us another try and let us dazzle you with what we can really do. I hope that your trip home went well and that we will see you again in the near future should you choose to return. If and when you do, please reach out to me, I would love to assist you in your arrangements.
Front Desk Supervisor
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.