Booked King room and was given a Queen. Manager told us he was out of King rooms and because it was a third party booking you get what you get. When I told him we were checking out he said fine we had already paid. When I started to call Hotels.com he "found" a king room and said he would upgrade us for free into the same room I booked where I paid the same price the hotels charges for it. I was told it was a suite, it had a mini fridge and a small sink in room. Room description says that the room has a sleeper sofa. Manager named Travis told me that no room had a couch and hadn't. We have stayed in the rooms with the couch so I know they at least had them and should change the room description.
The room was as clean as you can make something that old but there was a towel left hanging from the light above the mirror to, I am guessing, cover the smoke detector in the Non Smoking room. The towels were small and one was thin enough to see light through. No blackout curtains so at 0642 the room was brighter than when the lights were on. Strong smell of cannabis in halls. Multiple water bubbles on ceiling from water leaks. Oddly the bathroom trash can had a different hotel name on it. The lobby had people in it who seemed to be just hanging out and looked homeless. They were dirty and had dirty duffle bags and a dog with them. As bad as the rooms are the lobby was worse to walk through and made my wife uncomfortable.
This was a convenient location for visiting the In-Laws but this will be our last stay here.
- Official Description (provided by the hotel):
- Conveniently located in the Heart of the High Desert just minutes away from the towns of Apple Valley, Adelanto, Victorville and Southern California Logistics Airport (formerly George Air Force Base), minutes away from San Bernardino County Fairgrounds located in Victorville and three hours from Las Vegas. We are minutes away from Hesperia Lake, Mojave Narrows Regional Park, 30 minutes from the National Orange Show (San Bernardino), 45 minutes from Ontario International Airport. Shopping and many restaraunts within walking distance. Discounts offered at several local restaraunts. Meeting space available for company meetings, church groups, small events and weddings ... more less
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