We booked this hotel as it was the nicest one close to our hiking trip at Mount Baldy. We were able to check in early with no problem to our jacuzzi suite room and were excited by how nice the room was. After our first night in our room we noticed a strange ringing sound that would not stop. We spoke to the manager on duty and she jumped on the problem right away. She came to our room, confirmed she heard it too and said she would begin working on locating the problem. When staff were unable to determine where the sound was coming from she promptly moved us to another jacuzzi suite. We felt taken care of and valued by her attention to our issue. The rooms were clean and comfortable and we really enjoyed our time there.