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“Great Stay!” 5 of 5 stars
Review of Courtyard by Marriott San Bernardino Hesperia

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Courtyard by Marriott San Bernardino Hesperia
3.0 of 5 Hotel   |   9619 Mariposa Road, Hesperia, CA 92344   |  
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Ranked #3 of 8 Hotels in Hesperia
Certificate of Excellence 2014
Las Vegas, Nevada
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Great Stay!”
5 of 5 stars Reviewed September 24, 2013

We stayed here for one night on our way to San Diego for one night and were very pleased with everything. The hotel is easily accessible from the I-15 and was a great value. We were a bit hesitant when we discovered our room was right next to the elevator, but surprisingly we did not hear it once during our stay. The hotel is very clean, comfortable, and quiet, and the hotel staff was very pleasant. The hotel itself has a great setup for a business traveler, with a charging station located at the cafe in the hotel lobby. We loved the concept of the breakfast bar that later turned into a regular bar in the evenings. We'll definitely stay here again on our next trip to San Diego!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager760, General Manager at Courtyard by Marriott San Bernardino Hesperia, responded to this review, October 4, 2013
Thank you for Choosing Courtyard by Marriott Hesperia ,CA for your Stay. And appertiate your time taken to write this review. It does help us as a training tool and deliver better customer services.
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108 reviews from our community

Traveler rating
    47
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    11
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
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English first
Honolulu, Hawaii
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2013

We loved it! Clean rooms, comfortable beds, great staff. Right off I-15 and yet we couldn't hear a car go by, close to shops like Super Target, Super Walmart, Ihop and Dennys. Free coffee in room, small fitness room (dumbbell rack, adjustable bench, a few cardio machines), indoor and outdoor pool. We will be back!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager760, General Manager at Courtyard by Marriott San Bernardino Hesperia, responded to this review, October 4, 2013
Thank you for Choosing Courtyard by Marriott Hesperia ,CA for your Stay. And appertiate your time taken to write this review. It does help us as a training tool and deliver better customer services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Escondido, California
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2013

2 pools, 4 floors, clean rooms and quiet - exactly what I had hoped for and more than I imagined considering it's not exactly a big city and the hotel is right off the freeway. We saw a few others with kids, granted not as young as ours but at least we weren't alone. Check-in was a breeze and the woman at the desk was pleasant. Our room looked and smelled clean, stylish decor and large bathroom, mini fridge and A/C worked well. The outdoor pool was a little chilly but the indoor pool was a great treat for our toddler. Great location, easy on/off from the freeway, plenty of food options nearby and Target. If in the area again I would most certainly come back to the Courtyard.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager760, General Manager at Courtyard by Marriott San Bernardino Hesperia, responded to this review, September 18, 2013
Thank you for taking time for giving us a review. We appretiate your comments and this is a tool to make our service better.
THANK YOU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge
Top Contributor
73 reviews 73 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 15, 2013

We stayed here on our way back from Vegas to LA and although we could have done the run through, it was good to have a stop-over. The hotel was quite new and clean and is located next door to the Suites, which probably have a bit more space, but overall we had no grumbles. Had a balcony view and two queen beds, fridge etc. Certainly adequate for our needs travelling and thankfully lifts to all floors as by then the suitcases were getting a bit heavy. There is a nice little bar and restaurant in the lobby, friendly service and very reasonably priced and looked good quality food - breakfasts looked good, but we were pushed for time. No complimentary breakfast as most of the other Marriott hotels that we used on the road trip.
Friendly staff, got entered into a draw as we arrived, not sure if we have won anything though!
Swimming pools both indoor and outdoor, used both , clean and well maintained. Spa pool indoors. Gym/Exercise room was very well equipped and if we had time, would have been good for a work-out as there was a decent range of equipment for the average gym user.
Would stay again. Close to several decent fast food or other restaurants and a Walmart if you want to DIY your food choices.

Room Tip: Ask for a rear view upper floor, overlooking the pool. No scenic views here though!
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager760, General Manager at Courtyard by Marriott San Bernardino Hesperia, responded to this review, September 18, 2013
Thank you for taking time for giving us a review. We appretiate your comments and this is a tool to make our service better.
THANK YOU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chandler, arizona
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 7, 2013

Easy access from the freeway, yet very little road noise. 2 queen beds with plenty of pillows. Mattresses on the firm side yet still comfortable. Small refrigerator in room as well. Elevators were readily available, even from the 4th floor. Quiet overall though I suggest requesting a room away from the ice maker on any floor. We traveled with a group and rooms were on 3 different floors and the ice maker ran loudly when not in use. We enjoyed evening drinks in the lobby as well as a few breakfasts of scrambled eggs and toast. Reasonably priced and friendly staff. There are many fast food choices, Chipotle, drive thru Starbucks, Farmer Boys, IHop. A good restaurant with bar type food as well as fish/shrimp dishes is Beef O'Bradys. Target and Walmart close by as well. If we were in the area, I would definitely stay again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager760, General Manager at Courtyard by Marriott San Bernardino Hesperia, responded to this review, September 9, 2013
Thank you for taking time to write this review, We appretiate your Response and Hope to See you next time .
THANK YOU
Bijal Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hesperia, California, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2013

I had a wonderful stay ,, clean and comfortable..lots of lobby room..The gym was clean,fresh cold water... coffee was always hot and ready ... I am hoping to make this Courtyard a regular stay....Thanks to all staff members that make it wonderful for me ,,,,

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager760, General Manager at Courtyard by Marriott San Bernardino Hesperia, responded to this review, September 9, 2013
Thank you for taking time to write this review, We appretiate your Response and Hope to See you next time .
THANK YOU
Bijal Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 8, 2013

Had to wait a long time to switch rooms after finding ants in our room. After maintenance came in and saw the ants and told us to move rooms the lady at the desk kept insisting that they don't have ants.
Firepit would not stay lit.. Not enough gas going to it.. Almost impossible to get extra towels.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager760, General Manager at Courtyard by Marriott San Bernardino Hesperia, responded to this review, September 9, 2013
I would like to thank you for your review and we will take this as a Corrective step for our better service improvment. I appretiate your response and appologize on the inconvience.
THANK YOU
Bijal Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott San Bernardino Hesperia

Address: 9619 Mariposa Road, Hesperia, CA 92344
Location: United States > California > Hesperia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Hesperia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott San Bernardino Hesperia 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Courtyard By Marriott San Bernardino Hesperia Hotel Hesperia
Courtyard San Bernardino Hesperia

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