We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Extremely noisy hotel” 2 of 5 stars
Review of Hotel Hermosa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hotel Hermosa to your Saves list
Hotel Hermosa
2.5 of 5 Hotel   |   2515 Pacific Coast Highway, Hermosa Beach, CA 90254   |  
Hotel amenities
Ranked #6 of 7 Hotels in Hermosa Beach
king george, VA
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Extremely noisy hotel”
2 of 5 stars Reviewed 3 days ago NEW

I had the worst nights sleep at this hotel that I've ever experienced. The problem is that the room (1) had a bus stop 20 feet from its window. Could hear people chatting at the stop all the time, and every time a bus pulled in, it would play a loud recording saying what stop it was, what line, etc (2) A gathering area right outside the door of my room with sofas, chairs, etc where people would stop and chat. There is also a lot of traffic on the PCH, which is on the one side of the hotel. It was loud, loud, loud.

Other than that, the hotel is fine - it's clean and convenient to the Hermosa and Manhattan beach areas. But for me the trip was a total fail. I complained to the management, and they said they were full, and nothing could be done. Frankly, they should not be putting people in this room.

Room Tip: Avoid room 211, avoid rooms facing pacific coast highway
See more room tips
  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

34 reviews from our community

Traveler rating
    11
    11
    9
    2
    1
See reviews for
9
10
3
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
Harrogate, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was an excellent choice, not too difficult to find in hire car from airport. Very good hotel, lovely staff and excellent breakfast, although described as continental it is slightly more and very filling.

Room Tip: Sea views would be quieter. It the road was quiet overnight anyway.
See more room tips
  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

When you call to get a room, make sure you ask for ocean view. The view is great with the best sunsets in Hermosa. It could be noisy if your facing the PCH. The bike ride downhill is awesome and when you get to Hermosa Pier drink and have fun

Room Tip: Ask for ocean view or not facing the PCH
See more room tips
  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at Hotel Hermosa, responded to this review, 1 week ago
Dear RastaSurfer,

We are happy to hear your enjoyed your stay with us; Hotel Hermosa has many different room types from City View to Garden View and many of those do have balconies. We hope you will come back and visit us again soon!

Kindest,
Denise Waggoner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I was a little apprehensive on booking this hotel as there were some worrying reviews. However we chose Hermosa as we wanted to be near Hermosa Beach. Firstly, we travelled from England and it took us almost 22 hours, On arrival the receptionist, a young woman was so welcoming although we were her last check in and also late. Our room was lovely. Spacious, immaculate, fridge, hair dryer, iron and TV (which showed us the debut of Games of Thrones!) a large bathroom with a bathtub and complimentary cosmetics. Also complimentary ice.

The breakfast which had been described as 'complimentary' was exceptional. A selection of cereals, porridge/oatmeal complemented with almonds and cranberries. Toast. Butter. 2% and whole milk. Freshly made waffle with golden syrup. Yoghurt, cream cheese and peanut butter/jam, also chocolate drinks. Scrambled and boiled eggs with bacon and sausage. Fresh pastries, muffins. Fruit juices, coffee also decaf and teas, English Breakfast and herbals. Lovely fresh fruit, very helpful and charming staff at breakfast. Coffee and iced water is served in reception throughout the day

There is a small secluded pool at this hotel with a hot tub. Amazing. Why this hotel do not advertise the important fact that there is a lift and hoist into the pool is beyond me.

We found the bed comfortable and the linen immaculate.

The ambience of this hotel is unique, a beautiful reception with chandeliers overlooking a terrace. Massive congratulations to the gardener (and those who keep the swimming pool immaculate). Topiary lit up at night and a lovely view and terraces overlooking the Pacific Ocean is wonderful.

Is there a downside. Not enough to deter a visitor.

Sadly however. As noted on these pages Sean the Receptionist let us down somewhat. The hotel clearly states that they will do what they can to accommodate a late book out. Our flight to the UK was from LAX at 3.30 pm so we asked and were granted an extension till noon. However, we were interrupted by staff 3 times as we tried to pack. We popped out to a chemist and on our return had been locked out. When we asked to be re admitted to our room Sean was offhand although we had no problems with him before this. On signing out I asked Sean to book a taxi to LAX - he said 'you want a taxi for tomorrow at 10?/' Ridiculous, and unnecessary behaviour . On leaving he did not have the courtesy to ask how we had enjoyed our stay. It put the only but distinctive bad note on our visit, it was sad and unnecessary.

However your hotel is wonderful and far outstripped our expectations. "We salute you"

Kindest regards and continued success which is well deserved . .

Kind regards

Well travelled commentators

.

Room Tip: You will not be disappointed
See more room tips
  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at Hotel Hermosa, responded to this review, 1 week ago
Dear abcdefgh33,

Thank you for your review! I am thrilled to hear that you were satisfied with the hotel overall; and apologize for any misunderstanding that might have occurred on your check out day. Hotel Hermosa and all its staff pride itself on giving the best customer service and ensuring that our accommodations throughout the hotel are clean and comfortable, and the fact that we were able to exceed your initial expectation tells us we are doing something right. We look forward to being uncovered by you again when your travels bring you back to the Hermosa Beach area…loved your title “Hidden Gem”. Thank you!

Kindest,
Denise Waggoner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosaville, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed for one night as a stop between the airport and the cruise terminal. It is only a $20 cab ride from the airport to the hotel, and then about $60 to Long Beach Cruise Terminal. All staff were really friendly and helpful and gave us an early check in as soon as possible (as we had an early flight in and got there at 7am). It is an easy walk to the pier, maybe 20 minutes although the way back is uphill. It isn't a fancy hotel, but everything was clean and nice, and was good value for our stay.

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at Hotel Hermosa, responded to this review, 1 week ago
Dear adamssally,

Thank you for staying at Hotel Hermosa! We are a mere 6.5 miles from Los Angeles International Airport and 1 mile to Hermosa Pier and we are happy that our central location worked out for all of your trip planning! We make every effort to accommodate requests, and although this isn't always possible; we are thrilled it worked out for your early check-in. We hope you will come back and visit us soon!

Kindest,
Denise Waggoner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen Mills, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I think the hotel got me with the Glass elevators. We loved the lay out and we understand that renovations our in the makings. Breakfast were awesome but please note breakfast it done exactly 0930 The view of the Pacific ocean was fabulous!! and I didn't realize that they had a pool and YES A wonderful hot tub open to 10 pm each night. most places close at 6pm. We also enjoyed the light walk to the beach, very nice area with beautiful parks and houses along the way. We will be back. I couldn't leave without mentioning how easy it was to register and everyone and I mean everyone was friendly and helpful. They even had a washer and dryer and a safe garage underneath
the hotel to park. My family and I are already planning our return to the BEST HOTEL ever

Room Tip: Family loft was the best. Two balconies :-) with ocean views
See more room tips
  • Stayed April 2015, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at Hotel Hermosa, responded to this review, 1 week ago
Dear mommaoftriplets63,

Thank you so much for your review of Hotel Hermosa! Its guests like you that make us the best, and we will continue to give the best customer service to each of our guests. We look forward to your family returning soon!

Kindest,
Denise Waggoner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

When loud plumbing renovations began right outside our hotel room window making impossible any rest before a long flight across the Pacific, a quick phone call to Sean at the reception desk resolved our problem in a flash. Sean was understanding, sympathetic, and, most importantly, instantly remedied the situation by changing our room to the a quieter suite on a higher floor away from the noise. Thank you, Sean!! We are most grateful.

Room Tip: On this occasion, face the sea, it removes you from road and renovation noise. Upper floors were qui...
See more room tips
  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at Hotel Hermosa, responded to this review, 2 weeks ago
Dear Safetrails77,

Thank you for your review of Hotel Hermosa! We are happy that you were thrilled and that we were able to turn a unfortunate situation into a pleasant one. Our staff prides itself on its customer service and they love when their efforts are appreciated by our guests; your review put a smile on Sean’s face, thank you. We hope to be your hotel of choice when your travels bring you back to the Hermosa Beach area.

Kindest,

Denise Waggoner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Hermosa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Hermosa

Address: 2515 Pacific Coast Highway, Hermosa Beach, CA 90254
Location: United States > California > Hermosa Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Hermosa Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Hermosa 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Overlooking the famous Pacific Coast Highway, Hotel Hermosa serves as one of the most scenic and convenient hotels in Hermosa Beach. Romantic ocean views and charming amenities, such as an award-winning Japanese garden, give Hotel Hermosa a certain appeal unmatched by other Hermosa Beach hotels. Voted "Best of South Bay" year after year by the Daily Breeze, Hotel Hermosa offers guests the opportunity to experience authentic Southern California living within the comfort of 81 cozy, yet spacious rooms and suites. Designed to feel like home, each of our guest rooms is equipped with complimentary Wi-Fi, kitchenettes with refrigerators and coffeemakers, flat-screen satellite televisions, plush linens and more. Private Jacuzzi tubs and ocean view balconies are also available within select suites. Guests of Hotel Hermosa also have access to first-class amenities, including complimentary breakfast, complimentary underground parking, a fully-equipped business center, state-of-the-art fitness facilities, an outdoor pool and a luxurious hot tub. With Manhattan Beach, Redondo Beach and Los Angeles International Airport less than 10 minutes away, Hotel Hermosa truly delivers the ultimate in relaxation at the most affordable prices in LA's South Bay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Priceline, Despegar.com and BookIt.com so you can book your Hotel Hermosa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hermosa Hotel Beach
Hotel Hermosa Hermosa Beach

Owners: What's your side of the story?

If you own or manage Hotel Hermosa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.