I am a travel writer. Recently I was in LA for an event and had very pleasant memories of this hotel. I contacted their customer relations dept to enquire about the corporate rates, attaching verification. No response whatsover. I then emailed the manager of Hotel Hermosa. No response. Finally, just in the offchance that she had not received my email I left a voice message. Nothing. So, simply put, the message I receive from this is poor communication, poor management. Which, the end of the day, makes me glad I did not stay at this hotel. Reading some of the past reviews confirms this too. It takes 2 minutes to acknowledge or write a refusal letter. There is absolutely no excuse.
We are staying happily down the road at another hotel
- Official Description (provided by the hotel):
- Overlooking the famous Pacific Coast Highway, Hotel Hermosa serves as one of the most scenic and convenient hotels in Hermosa Beach. Romantic ocean views and charming amenities, such as an award-winning Japanese garden, give Hotel Hermosa a certain appeal unmatched by other Hermosa Beach hotels. Voted "Best of South Bay" year after year by the Daily Breeze, Hotel Hermosa offers guests the opportunity to experience authentic Southern California living within the comfort of 81 cozy, yet spacious rooms and suites. Designed to feel like home, each of our guest rooms is equipped with complimentary Wi-Fi, kitchenettes with refrigerators and coffeemakers, flat-screen satellite televisions, plush linens and more. Private Jacuzzi tubs and ocean view balconies are also available within select suites. Guests of Hotel Hermosa also have access to first-class amenities, including complimentary breakfast, complimentary underground parking, a fully-equipped business center, state-of-the-art fitness facilities, an outdoor pool and a luxurious hot tub. With Manhattan Beach, Redondo Beach and Los Angeles International Airport less than 10 minutes away, Hotel Hermosa truly delivers the ultimate in relaxation at the most affordable prices in LA's South Bay. ... more less
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- Also Known As:
- Hermosa Hotel Beach
- Hotel Hermosa Hermosa Beach