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“Tell It Like It Is!” 5 of 5 stars
Review of Hotel Hermosa

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Hotel Hermosa
2.5 of 5 Hotel   |   2515 Pacific Coast Highway, Hermosa Beach, CA 90254   |  
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Hotel amenities
Ranked #6 of 7 Hotels in Hermosa Beach
Big Bear City, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Tell It Like It Is!”
5 of 5 stars Reviewed 5 days ago NEW

GM, Denise Waggoner has this property well in hand. She is leading the charge to renovate this beach view hotel (2015) and establish its presence with the Pacifica Hotels group.

Her most excellent staff deserves being called out by name: Sean P. & Sarah T. bring the title Guest Services to life, Rick Rico, Chief of Engineering has things running very smoothly and cares about people with a genuine personal touch, Maria M. supplied our Board Meeting with coffee service that we didn't even request - cookies too. Housekeeping Staff is friendly, bi-lingual and terrific and the food service staff was always smiling (and you know we customers can be demanding).

Our six-person Corporate Board secured the Penthouse for our Director and it had ample meeting space for 10! We will return next year AND are bringing our spouses to take advantage of the proximity to Hermosa and Manhattan Beaches & Piers.

With super shopping spots and excellent dining nearby this hotel is only 12 minutes from LAX - Telling it like it IS, I can hardly wait for the new look and warm atmosphere that Ms Waggoner will create in the Hermosa Hotel.

Room Tip: Upper level floors on the City View side don't catch too much traffic noise, but come on, there...
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  • Stayed February 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 reviews from our community

Traveler rating
    7
    4
    4
    1
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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English first
APPLE VALLEY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 1 week ago

Hotel room had the smell of a old room, the tv is outdated maybe a 19 inch old school tv, the bed matress was very hard. Locatation was good. Bottom line is the only good thing in this room was the shower.

Room Tip: Rooms on beach side are quieter, ask questions
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  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Talkeetna, Alaska
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We traveled from Alaska with a group of High School boys and girls basketball teams and finally decided on Hotel Hermosa based on price, location, and proximity to the beach. The first part of our group arrived around 10:00am and the gentleman at the front desk had 2 of our rooms already available! So we could at least have somewhere for the coaches to change and shower, etc.

The rest of our group arrived around noon and none of the other rooms were ready until 3:00pm and some even a little bit after. But we had already been treated so kindly by the wonderful staff that any little inconvenienced were easy to overlook.

The adults in the group stayed in the 2-level King Suites and had awesome views and most had nice but small decks to view the ocean from. The rooms themselves did not have a very updated feel to them, but they were clean.

This hotel is not very close to the beach, but it is still walking distance (1+ miles) to Hermosa and Manhattan Beach. Our kids loved being at Manhattan Beach! The sand was wonderful and there weren't very many people around - probably because it was January:)

The breakfast was not great. I actually called ahead to see if they had scrambled eggs and sausage for their breakfast and was told they did. This was actually one of the determining factors in choosing this hotel. We needed a good breakfast for all of our athletes! Unfortunately, they never had any sausage or meat for breakfast and only sporatically brought out boiled eggs.

The bottom line is that our experience here was 5 stars because of the friendly and helpful staff!

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our favourite hotel in Los Angeles .This was our third time staying at Hotel Hermosa and each time improved on the previous.The staff at this hotel were courteous , friendly and professional .Two of the staff,Sean and Sarah were fantastic,greeting us every morning by name and always being available for a chat. .We stayed almost 2 and a half weeks and we will stay longer next time.Great location with a bus to the beach for 35 cents,free parking ,breakfast and WiFi.The new day manager,not sure of her name,could use a little more training in the art of people skills and realise the value of return customers,however I'm sure that by the time we return she will have matured to the level of the other staff members or the owners will make an adjustment.

Room Tip: Any where on the 3rd floor
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  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at Hotel Hermosa, responded to this review, 1 week ago
Dear James2850,

Thank you for always choosing Hotel Hermosa when your travels bring you to the area. We appreciate when we receive honest feedback from our regular guests as they help us know what we are doing right and where we may need to improve. We take pride in our hotel and we are pleased that you enjoyed our complimentary hot breakfast and the hotels amenities. Sean and Sarah are a gem, thank you for acknowledging them, we are thrilled to have them and I welcome you to call me directly at 310-318-6000 to discuss any concerns you may have. We look forward to welcoming you back soon!

Kindest,
Denise Waggoner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Emeryville, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very satisfied with our stay at this hotel. The staff was courteous and helpful. Our room was renovated, clean, quiet and comfortable. The complementary breakfast has lots of variety (waffles, eggs, cereal, sausages, fruit, yogurt. more). The price was great for the area and they delivered a great experience. Highly recommend!

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at Hotel Hermosa, responded to this review, 1 week ago
Dear oaklambo,

Thank you for staying with us at Hotel Hermosa during your most recent visit to Hermosa Beach, I am so glad you were satisfied with our convenient location, clean accommodations and our complimentary hot breakfast. We have been working on additional options provided during breakfast, and we are happy to see these changes left a positive impression. We look forward to being your hotel of choice when your travels bring you back to the South Bay!

Kindest,
Denise Waggoner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, North Carolina
Top Contributor
56 reviews 56 reviews
11 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, this is a nice hotel, conveniently located in the South Bay area of Los Angeles. Compared to some of the other hotels in the area, the Hotel Hermosa offers a lot of value. My only complaint is that the TV in my room was not a flat screen (which to me means HD), as they mention in their promotional stuff. And the channel selection, about 20, was really sub-par in today's day and age. Also, it would have been nice to have a microwave as a standard amenity. Outside of that, the staff was very accommodating and friendly. Plus the breakfast offerings were good too. I would stay here again.

  • Stayed February 2015, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise W, General Manager at Hotel Hermosa, responded to this review, 1 week ago
Dear jkorbar,

Thank you for your review! We are so glad you enjoyed your stay from the location to the breakfast and our staff! We are upgrading all of the rooms with flat screen TV’s and we will be enhancing the property at the end of the year with a modern updated look. We hope that you will choose again us when your travels bring you back to the South Bay area!

Kindest,
Denise Waggoner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Arizona
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel Hermosa is an average beach town hotel. The room was better than a few of the hotels right on the beach. Covered parking with no charge . Check the web before taking the first quote at the front desk for a room I paid 20 dollars too much. They have a nice area to sit and watch the ocean. I would stay there again with a caveats.

Room Tip: Negotiate for a better price
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  • Stayed February 2015, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hermosa

Address: 2515 Pacific Coast Highway, Hermosa Beach, CA 90254
Phone Number:
Location: United States > California > Hermosa Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Hermosa Beach
#4 Business Hotel in Hermosa Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Hermosa 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Overlooking the famous Pacific Coast Highway, Hotel Hermosa serves as one of the most scenic and convenient hotels in Hermosa Beach. Romantic ocean views and charming amenities, such as an award-winning Japanese garden, give Hotel Hermosa a certain appeal unmatched by other Hermosa Beach hotels. Voted "Best of South Bay" year after year by the Daily Breeze, Hotel Hermosa offers guests the opportunity to experience authentic Southern California living within the comfort of 81 cozy, yet spacious rooms and suites. Designed to feel like home, each of our guest rooms is equipped with complimentary Wi-Fi, kitchenettes with refrigerators and coffeemakers, flat-screen satellite televisions, plush linens and more. Private Jacuzzi tubs and ocean view balconies are also available within select suites. Guests of Hotel Hermosa also have access to first-class amenities, including complimentary breakfast, complimentary underground parking, a fully-equipped business center, state-of-the-art fitness facilities, an outdoor pool and a luxurious hot tub. With Manhattan Beach, Redondo Beach and Los Angeles International Airport less than 10 minutes away, Hotel Hermosa truly delivers the ultimate in relaxation at the most affordable prices in LA's South Bay. ... more   less 
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Also Known As:
Hermosa Hotel Beach
Hotel Hermosa Hermosa Beach

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