I stayed at this property for a quick business trip. It's in a great location - easy to get to, you can see the ocean from the top floors, and you're close to everything you need to do. Good eating is close-by, and you can get to the property from LAX without getting on the freeway. All good in my book. Front desk staff was wonderful and the lobby has been recently remodeled to be very stylish and business-friendly. The rooms, however, need an update. The shower curtain in my room was torn at the rod level so water was all over the floor no matter how hard I tried to keep the curtain tucked to the enclosure. Speaking of enclosures, the shower enclosures are well worn and should be replaced. The blow dryers are old and need replacing. There are handles in the shower, but the screws are rusted - this tells you how old they are. There was a significant amount of dust on the couch in my room and the clock radio was sticky. Now, for the good things about the rooms: great beds and bedding, good TV options, quiet rooms. The morning breakfast was typical - just enough to get you through the morning, but as always, Hampton coffee is wonderful! I think that if the property managers update the rooms, they'll be in better shape, but for now, the room rates are not commensurate with what you get.

The hotel is on a busy road so when the taxi pulled up I was sort of worried it would be noisy. Although the room I had was on the second floor facing the road it was fine. Heavy curtains and a newish AC unit made the noise levels acceptable. The room was spotless, Wi-Fi worked well and everyone I had contact with was very nice. They even gave me directions, if you knew me you would know that is easier said than done. I was only there for a few days on business so I can not tell you much. It is a short walk to the beach, there is a Starbucks nearby that opens @ 4:30. I did find the nicest sort of antique & vintage clothing place right nearby on Pier Street while looking for a gift for my daughter. Breakfast buffet looked OK, gym too but it was a very busy trip so I did not use either. Fair price, clean, no surprises.

This place will never again receive mine nor US government business.

The receptionist (male) was rude, unprofessional and refused to support us. He would rather leave 15 empty rooms than give a federal government rate. He said, "we're by the beach, so we don't have time to deal with you kind of people."

The manager does not feel the need to reutrn phone calls...ever.

Well done. You're now blackballed. But its ok, you're by the beach.

I stayed here for a business trip. The hotel was perfectly clean. The room was spacious. I got a room that had a jacuzzi in it and it was a pleasure to take a jacuzzi after a long workday. The hotel is quiet, centrally located, across the street from a 24 hour Fitness, a few blocks (easy to walk) from the beach, great restaurants. The staff was helpful and ever present, the breakfast was the best I've ever had at one of these "free" breakfast places, parking was easy. its about 20 minutes from LAX. I will come back to this place