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“Good location, good stay” 4 of 5 stars
Review of Holiday Inn Express Hermosa Beach

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Holiday Inn Express Hermosa Beach
2.5 of 5 Hotel   |   125 Pacific Coast Highway, Hermosa Beach, CA 90254   |  
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Ranked #4 of 7 Hotels in Hermosa Beach
Certificate of Excellence
Helsinki, Finland
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good location, good stay”
4 of 5 stars Reviewed July 8, 2014

We spent four night in this hotel. We Didn't know what to expect but overall this was great stay! :) see below why -->

+free parking
+free breakfast
+good bed
+clean room and badroom
+fitness center
+location: near beach, nightlife and CVS
+fridge, micro, coffee machine, large tv
+quiet rooms even in a street side room

-no curtains so take your nightmask with you because in the morning sun REALLY shines ;)
-no outdoor pool
-dodgy wi-fi in third floor (we stayed in room nro 330)

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... H, Manager at Holiday Inn Express Hermosa Beach, responded to this review, July 9, 2014
Thank you so much for taking the time to share your experience with us. We would like to express our sincerest gratitude for your comments. Your satisfaction is of utmost importance to us as we constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Douglas
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 8, 2014

We stayed here 2 nights with 2 young children and an infant. The hotel itself was perfect- the rooms were great with comfy beds and everything we needed. Breakfast was also a big bonus and was really good. The pool wasn't so good for children as it was very cold and deep. We stayed here to be near to the beach- it was about a 20 minute walk down a steep hill with the pusher and 2 little ones in tow. To get to the Manhattan pier it took us a good 40 minutes walking and was probably a bit far for the kids. Overall the hotel itself was perfect but the location was a bit far from everything for young children. On a plus side it also has a cvs pharmacy next door which was a big bonus.

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... H, Manager at Holiday Inn Express Hermosa Beach, responded to this review, July 9, 2014
Thank you so much for taking the time to share your experience with us. We would like to express our sincerest gratitude for your comments. Your satisfaction is of utmost importance to us as we constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed June 29, 2014

We enjoyed our stay here. My brother lives in Hermosa Beach and we went to visit him for a few days. We typically stay at the Crowne Plaza in Redondo Beach, but the Holiday Inn Express is super close to my brother's place, so we decided to stay here this time.

We stayed June 19th - 23rd, 2014. The location is great! Right off of PCH, and about a 10 minute walk downhill to the beautiful beach. Another 10 minutes and you're at Pier Avenue with tons of restaurants and nightlife.

Check-in was fast. The gentleman (Raven I think??) was very nice and professional. He checked us in super quick.

The lobby area looks nice. You can tell that they put some money into making it look a little upscale. It's been years since I've stayed in a Holiday Inn Express, and I was very pleasantly surprised. The room was nice too. Very comfortable. We stayed in room 236, which faces PCH, so if you're a light sleeper, I'd ask for a room away from PCH, as we did have a lot of traffic noise. Fortunately, we all sleep soundly, so it didn't bother us. The room had both a microwave and refrigerator, which was nice, and both were something we needed! The one complaint that I have of the room is that the bathroom door would not stay open. It would always close, which was a little annoying when going in and out of there getting ready. We finally used something to keep it propped open.

The free breakfast in the mornings is great! Eggs, sausage or bacon, biscuits and gravy, oatmeal, cereal, bagels, muffins, pancakes, cinnamon rolls (so yummy!), coffee, tea, fruit, juice and milk. I don't know what anyone else could ask for! This saved us a lot of money on breakfast.

Housekeeping was consistent...our room was always kept clean. Even one day when we left a lot later than usual and came back earlier than usual...somehow, they snuck in and cleaned our room in that 2 hour span. I was pleasantly surprised that day, as I figured we had probably sacrificed our housekeeping that day by our schedule.

Parking is free and plentiful, which in Hermosa Beach = awesome!

The one thing that left a bitter taste in my mouth about the experience was on our day of departure. We were packing up and taking things down stairs to load up the car before checking out. We had a ton of stuff, as we were traveling with a baby. We got to the elevator (which is painfully slow, btw) - my husband with a full bell cart of stuff, and me right behind him with our baby in a stroller and me balancing 4 or 5 bags on my shoulders. Waiting for the elevator was a housekeeper with a cart. She was fully aware that we were standing there bogged down with stuff and waiting. However, when the elevator finally arrived after 3-4 minutes, she got in it with her cart, which took up all of the room! I was shocked. My husband and I have extensively worked in hotels, and this is such a hospitality no-no. The guest always comes first, especially if you see them with tons of stuff. That sort of thing would be a write-up where I've worked. Employees were always taught to offer an elevator to a guest before they take one. It's hospitality 101. I didn't catch her name, so I didn't mention anything at check-out. My husband and I were just kind of shocked, I guess. We had to wait another 3-4 minutes for the elevator to return (me still bogged down with heavy bags on my shoulders) I suppose in the grand scheme of things, it wasn't that big of a deal, but it just sort of left a bitter taste in our mouths at the end of a stay that was otherwise near perfect.

Overall, I would definitely stay here again, and would recommend it to others. It was perfect for our needs and is in a great location. Love Hermosa Beach!

Room Tip: If you're a light sleeper, ask for a room away from PCH, as there does tend to be some traffic n...
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... H, Manager at Holiday Inn Express Hermosa Beach, responded to this review, July 9, 2014
Thank you so much for taking the time to share your experience with us. We would like to express our sincerest gratitude for your comments. Your satisfaction is of utmost importance to us as we constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.

As a hotel, we take service seriously. After hearing about your experience with the housekeeper on your day of departure, we will address this issue with each of our housekeepers. We sincerely apologize for the inconvenience. Please don't let this affect your future decision to stay with us again. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

My daughter & I stayed from Sunday through Tuesday (6/15-17) - once again & it was great! The gentlemen at the front desk were so helpful and nice. They changed the whole front area & it's very nice. The rooms as usual were clean & quite nice. This time, I joined the club - which gave me a benefit right away! Love every time we stay here!

Room Tip: Try staying on the 3rd Floor!
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... H, Manager at Holiday Inn Express Hermosa Beach, responded to this review, July 9, 2014
Thank you so much for taking the time to share your experience with us. And thank you for becoming a Rewards Club member! We hope that you enjoy many more benefits in the future as a Rewards Club member.

We would like to express our sincerest gratitude for your comments. Your satisfaction is of utmost importance to us as we constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 19, 2014

Stayed there 3 nights for a business trip. The hotel appears to be recently renovated. Room is clean. Staff, from front desk to the lady preparing breakfast, are super friendly. I like the location as it's close to all the shops, supermarkets and restaurants. Make sure you ask for a room away PCH.

Room Tip: Ask for a room away from PCH.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... H, Manager at Holiday Inn Express Hermosa Beach, responded to this review, June 20, 2014
Thank you so much for taking the time to share your experience with us. We would like to express our sincerest gratitude for your comments. Your satisfaction is of utmost importance to us as we constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 16, 2014

Stayed here while visiting Hermosa Beach earlier this month. Location was great, 10 minute walk to the beautiful, big beach and a 15 minute walk to a whole bunch of great bars and restaurants right off the Hermosa Beach Pier. Parking was free which was a plus (many hotels in the area charge for parking) along with the free breakfast and "business center", which we used to print our boarding passes for our flight the next day. Wish we could have stayed here another day or two for the price.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... H, Manager at Holiday Inn Express Hermosa Beach, responded to this review, June 20, 2014
Thank you so much for taking the time to share your experience with us. We would like to express our sincerest gratitude for your comments. Your satisfaction is of utmost importance to us as we constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 13, 2014

Stayed here for a 2nd time for a show at St. Rocke's across the street. Very nice clean room in a good location. Haven't had a bad experience yet with HIExpresses. Free parking with some covered and some not. CVS right next door. Good breakfast bar with a substantial assortment. My go-to hotel for Hermosa area weekenders.

Room Tip: If you're a light sleeper then ask for a top floor room on the backside away from the road. Room...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... H, Manager at Holiday Inn Express Hermosa Beach, responded to this review, June 20, 2014
Thank you so much for taking the time to share your experience with us. We would like to express our sincerest gratitude for your comments. Your satisfaction is of utmost importance to us as we constantly strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Express Hermosa Beach

Address: 125 Pacific Coast Highway, Hermosa Beach, CA 90254
Phone Number:
Location: United States > California > Hermosa Beach
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hermosa Beach
#4 Family Hotel in Hermosa Beach
#4 Romantic Hotel in Hermosa Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hermosa Beach 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Hermosa Beach has been chosen one of top ten beaches in the US. Whether you re coming to the South Bay Area for business or just for fun your room at the Holiday Inn Express Hermosa Beach is your personal retreat. You ll have room to work, relax and make the most of your day. Hotel is only 1/2 mile from beach and 7 miles from LAX. We are walking distance to Hermosa Beach and Redondo Beach Pier, King Harbor, exciting bars and restaurants. The hotel features include free parking, local phone calls, wireless/wired Internet, business center and a complimentary Express Start hot breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, bacon, sausage, scrambled egg, omelet and gravy. We have also created the world's best tasting cinnamon roll. Visit Hermosa Beach, CA and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hermosa Beach Hotel Hermosa Beach
Holiday Inn Hermosa Beach
Hermosa Beach Holiday Inn

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