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“Weekend Beach Getaway” 4 of 5 stars
Review of Holiday Inn Express Hermosa Beach

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Holiday Inn Express Hermosa Beach
2.5 of 5 Hotel   |   125 Pacific Coast Highway, Hermosa Beach, CA 90254   |  
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Ranked #4 of 7 hotels in Hermosa Beach
Southern California
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
“Weekend Beach Getaway”
4 of 5 stars Reviewed October 23, 2012

Perfect location for a vacation or Beach Getaway.
I have stayed here several times in order to attend a concert at the Saint Rocke - directly across the street. Parking and general area feels very secure and safe.
Beautiful location at a very reasonable price! Rooms are large and comfortable. My king room had a fridge, microwave, in room coffee maker and nicely appointed full bathroom with deep bathtub. Very quiet. Free Wi-Fi was fast ! Free USA Today. Snacks & beverages for sale 24/7.
Free breakfast is generous & delicious served in a spacious & comfortable dining room - with hot offerings such as eggs, sausage, biscuits & gravy and waffles. Cold options like yogurt, fruit, cereal and bakery items - including yummy cinnamon rolls.
Hallways & elevator could have used more careful vacuuming & cleaning, but otherwise very clean.

Room Tip: Street side is quiet at night, but try to get an upper floor room toward the back & you will hav...
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Perth, Australia
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 30, 2012

Stayed here for a very short stay before heading back home to Australia after a 3 week holiday in the U.S
We had originally spent our first 5 days of our holiday in West Hollywood and had decided to break the long flight home with a stop in Hermosa Beach.
The staff at HI were helpful and friendly, the rooms were clean and comfortable, as said by a previous review the rooms are dated but for us as long as they are clean and you can get a good nights sleep all is good.
The hotel offers a complimentary breakfast, my highlight was the pancake machine! I don't eat pancakes but had fun making them for my brother in law! Toast, cereals, fresh fruit, coffee, tea and juices are all available. The eating area is clean with a tv to catch up on the daily news.
We were 5 minutes from Redondo Beach Pier and had a lovely lunch there, we took a taxi that cost about $10. A trip to Venice beach was a bit more costly by taxi at just over $50, split between 4 of us wasn't so bad though and we were on holiday.
The airport was about 30 minutes away and cost about $30 from memory.
We found the Holiday Inn Express a good little stop for 24 hours.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2012

Stayed here at the start of a 3 week tour around california(1st week of August).
Have a soft spot for the hermosa/redondo area so the location was perfect.
Service on checkin and throughout our stay was fine, generally friendly and courteous.
The rooms were great, maybe a little dated but clean large and comfortable for a family of 4.
very good breakfast, simple but very satisfying.

On a positive side note, after a week or so I had realized i had forgotten some items of clothing in the cupboard.We called the hotel up and dealt with someone I think called jesus but whoever it was helped me in locating the items and forwarding them to a hotel we were going to.Super brilliant, thank you.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2012

The Holiday Inn Express was very nice! Clean with a terrific hot breakfast. The employees were exceptionally helpful. Loved the retro decor. Only con is the distance to the beach. I had a rental car, but found a cab for $5 to the beach was much easier than finding parking.
The address is Hermosa, but it is located next to the entrance to the Redondo Beach Pier. Great central location, right on PCH 1. The drive North to Malibu is very easy and well worth the time. Beautiful area

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearland, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2012

This Holiday Inn Express was a joy to stay at. It was very clean, spacious, appeared to have been updated in the last year or two, had a good breakfast with eggs, sausage, and awesome fresh baked cinnamon rolls, and had lots of parking (our group had two 15-passenger vans). It is close to restaurants, shopping, Redondo Beach, Manhattan Beach, and LAX. It was centrally located from all the places we visited; Universal Studios, Disneyland, Hollywood, Huntington Beach, Santa Moncia, and Long Beach. It is also reasonably priced. The manager, Raven, was helpful in working with our group to make our stay enjoyable.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2012

A very enjoyable and relaxing weekend stay in Hermossa Beach was made all the better by our stay at this Holiday Inn. Conveniently located to the beach area....less than a half mile walk. We were in town for our annual college gang reunion (we're all retired) at our friends cottage in HB. It was a busy weekend with the International Surf Festival going on, and although we arrived from Atlanta at 9:30 in the morning before check-in time....Hotel staff was very accomodating by holding a different room for us with a balcony on the third floor near one of our friends' room. Parking was limited, but staff was very helpful in directing us to unusual options - we actually parked on the hotel sidewalk at the entrance Saturday night. If the lot is full...just ask the front desk for advice. Breakfast was standard self serve fare...we had fun using a most unusual automatic pancake machine - more out of curiosity than the desire for pancakes.(It looked like a computer printer.) Room was clean and comfortable, bed mattress was firm the way we like ours, and the hotel service staff were prompt and polite. Although the view from the balcony was of the power plant at Redondo Beach, we used it and enjoyed our morning coffee, fruit and yogurt with the morning paper and the excellent balmy South Beach weather. Price was very reasonable and we were able to take advantage of an updated discounted price that arrived in the morning's email from Holiday Inn...once again...the staff immediately accomodated our request to honor the price. We will definitely stay their again next time we visit our South Beach friend.

Room Tip: Ask for third floor rooms with a balcony. The rooms are a little bigger than those without balconie...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 31, 2012

Stayed in 6 different Holidy Inn Express over the past 3 months and this was probably the least favorable of them all. In general, I like Holiday Express because they are clean, nothing fancy, good size rooms, decent breakfast, free wifi and good or convinent locations, all for a reasonable price.
The Hermosa Beach location had some of this, but for the price (the most expensive HIE) things could have been better.
What worked and what didn't.
1. Check in/check out. Pleasant and friendly. Hard to find a clerk on two evenings though
2. Breakfast: Standard HIE breakfast, good cinnamon rolls, decent coffee, etc. But the breakfast area is small and when the hotel is full, you can't find a place to sit (especially when some guests hog the facility). Many people pick up breakfast and go back to their rooms.
3. Parking: When hotel is full (as it seemed to have been ), parking can be tricky.
4. Rooms: Decent size and ok in general. AC is loud though, we had to turn it off during the night to get some sleep. Neighbors were arguing too...couldn't turn them off though. Bathroom had broken sink/drain and water didn't drain at all unless you manually lifted the stopper (not a pleasant experience). Grout and floor tiles were discolored and lamp fixture rusty. Bed comfortable
5. Maid Service: Horrible. When we entered the room we found broken glass right beside the bed. Bad vaccuuming I guess . Drawers in the dresser had not been cleaned for a while and were dusty, smelly and had hair and dust everywhere. (We decided not to unpack and keep our clothes in the suitcases. I left notifications for the roomservice/maids to have the sink fixed 2 days in a row, nothing happened. They drained the sink, but nothing was fixed.
6. Location: Great location for Hermosa Beach, just a bit tricky to leave (right turn only onto PCH). Conviently located to the beach and other places we needed to go to.

Overall, I would have given an average rating considering, but the poor maid service was the issue for us. Sorry. This can easily be fixed and at slower times, this could be a great place.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hermosa Beach, responded to this review, August 17, 2012
Dear gcto20,

Thank you so much for a comprehensive review regarding your recent stay at our hotel. You have covered all aspects of your stay and I am pleased that you mentioned our pleasant and friendly staff. It encourages our team members to work even harder and consistently delight our guests. I'm sorry to see you received service that was less than satisfactory. Rest assured that your comments about the Air Conditioner in the room and the housekeeping services have been documented and will be forwarded to the appropriate departments for necessary actions.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hermosa Beach

Address: 125 Pacific Coast Highway, Hermosa Beach, CA 90254
Phone Number:
Location: United States > California > Hermosa Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Hermosa Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hermosa Beach 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Hermosa Beach has been chosen one of top ten beaches in the US. Whether you re coming to the South Bay Area for business or just for fun your room at the Holiday Inn Express Hermosa Beach is your personal retreat. You ll have room to work, relax and make the most of your day. Hotel is only 1/2 mile from beach and 7 miles from LAX. We are walking distance to Hermosa Beach and Redondo Beach Pier, King Harbor, exciting bars and restaurants. The hotel features include free parking, local phone calls, wireless/wired Internet, business center and a complimentary Express Start hot breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, bacon, sausage, scrambled egg, omelet and gravy. We have also created the world's best tasting cinnamon roll. Visit Hermosa Beach, CA and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hermosa Beach Hotel Hermosa Beach
Holiday Inn Hermosa Beach
Hermosa Beach Holiday Inn

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